Cyberarts, Inc.
Manager of IT Systems and Quality Assurance

• Configured a cluster of 13 remote servers (12 SuSe Linux and 1 Windows 2003 Server) in preparation for migration of services from one remote location to another.
• Throughout the process, in anticipation of setting up several more clusters like it, wrote specifications and described the configuration process.
• Wrote failure-recovery procedures.
• Configured and installed a cluster of 11 remote servers (10 SuSe Linux and 1 Windows 2003 Server) in preparation for automated testing.
• Set up automated daily get-build-test system.
• Wrote test plans and test suites for back-end servers, administration system, and game clients applications.
• Managed bug reports from clients and contractors

Reason for Leaving: My desire for clear structure and formal engineering development practices did not fit with the company’s fast-and-loose extreme programming methodologies. My manager will confirm this; we parted on friendly terms.

HandHeld Entertainment
Director of Quality Assurance

• Defined and implemented software development and QA process to move the company from startup mode to a more repeatable, predictable development model.
• Presented information on quality assurance practices to upper management and showed how a focus on quality is important to the company's success.

Quality Assurance Manager

• Analyzed the download video transcoding process and recommended changes to improve the workflow and more specifically define the steps of the process.
• Wrote specifications, quality plan, and test plans for ZVUE personal media players.
• Wrote test plans for a series of desktop media manager applications.
• Supervised beta tests of portable media players and desktop media conversion and transfer applications.
• Interviewed job applicants and made hiring recommendations for positions at all levels from front-line employees to department heads.

Quality Assurance Engineer

• Built and maintained QA's web server. Installed, configured, and managed open-source bug tracking and test tracking database applications.
• Tested user interface, software functionality, and hardware for ZVUE personal media players, embedded systems using a custom OS on Freescale ARM and Linux on TI OMAP processors.
• Rewrote the corporate web site's Support section, resulting in a 95% decrease in the number of tech support calls.
• Reimplemented the commercial web site in a dev-qa-production model using Linux, Apache, MySQL, PHP for the server software.
• Implemented a Linux/PHP/MySQL back end for a free media download web site.
• Implemented a Linux/PHP/MySQL database system for tracking returned merchandise.

IT Manager

• Set up and maintained basic office network with firewall, file and intranet servers, VPN, printers, etc.
• Set up corporate web servers for e-commerce and technology demonstration systems.

Reason for Leaving: The company changed direction after going public.

• On the Backup project, performed test suites, reported bugs, and tracked their process through the bug tracking system.

Reason for Leaving: The HandHeld Entertainment project, which hatched in my basement, needed my diverse skills.

• QA Lead for custom web site authoring application.
• Implemented QA processes, wrote test plans, performed test suites, reported bugs, reviewed others’ bug reports, and tracked their process through the TestTrack bug tracking system.
• Tested web site authoring system on Windows 2000 and Windows XP.
• Led Bug Review Board meetings.

Reason for Leaving: The project ended.

• Contributed QA process experience to the iApps group at Apple Computer.
• Wrote test plans, performed test suites, reported bugs, and tracked their process through the bug tracking system.
• Contributed to Backup, iMovie, and iDVD.

Reason for Leaving: iDVD shipped.

• Translated a keen understanding of the customer’s expectations into clearly stated requirements that, according to the chief of software engineering, “Even an engineer could understand.”
• Contributed experience in producing shrink-wrapped software and the underlying process that insures that the process is repeatable to a project porting Linux to handheld devices.
• Wrote test plans for a handheld device running embedded Linux.

Reason for Leaving: The Dot Bomb.

• Tested fingerprint security software on Windows 98 and NT.
• Made recommendations that led company management to decide against acquiring a seriously flawed fingerprint identification software application.

Reason for Leaving: The company could not find its purpose; I received a better offer elsewhere.

• Tested Director, a cross-platform (Windows and Macintosh) multimedia authoring application, and Shockwave, its playback engine.
• Streamlined daily build, distribution, and testing procedures, saving the company dozens of worker-hours each week.
• Identified serious performance issues in the Java Player for Shockwave and showed how they would be critical to the acceptance of the product.
• Of my own volition, documented necessary steps and requirements for hiring and training, and produced a manual that was used for hiring and training of QA engineers.

Reason for Leaving: I learned what I could; it was time to move on; I received a better offer.

• Wrote an application in Visual Basic to test and demonstrate the capabilities of a video display chip.
• Proposed that the application’s functionality should be encapsulated in a VBX. Our clients agreed and extended the project; we built and delivered the VBX.

Reason for Leaving: Clients canceled the contract.

• Provided development technical support and application QA for a Windows-based text indexing and retrieval application.
• Using formal language theory, implemented new techniques for writing complex text search operations, allowing programmers to code new search operators more quickly and easily.

Reason for Leaving: Company canceled its planned Macintosh version.

• Implemented the Excel API for Crystal Ball, a Macintosh and Windows risk-analysis application.
• Salvaged a canceled project, resulting in the creation of a new product that sold for $10,000 per copy.

Reason for Leaving: Layoff.

• Enabled the completion of FDA safety testing of a new medical product by writing the factory process-control software.

Reason for Leaving: Contract completed.

• Saved countless worker-hours by showing that the old data model was obsolete and documenting the one that we were by then actually using.
• Prevented the company from embarking on a disastrous software development project by showing how their current software tools could be used more productively; resulted in an estimated $200,000 in net savings.

Reason for Leaving: Company business never took off; they folded.

• Saved technicians dozens of hours weekly by designing and implementing a simplified software-driven test harness for a data acquisition circuit board.

Reason for Leaving: Completed contract.

• Introduced innovative computerized data-analysis techniques for the company's construction-claims litigation projects.

Reason for Leaving: The regional office was closed; I did not want to relocate to New Jersey.

• Created a new revenue stream for the company by creating PC versions of their mainframe-based geophysical data analysis software.

Reason for Leaving: Project completed.