Network Technician

Description:

Sonic.net is seeking a Full-Time Network Technician to join our team. We maintain a large customer access network comprised of ATM, T1/T3 and Ethernet-based services. We are looking for bright, dedicated individuals who have experience with problem-solving and customer support.

Primary Responsibilities:

  • Provisioning and turn-up of new dedicated customer circuits.
  • Troubleshooting and diagnosis of circuit problems.
  • Work with local carriers to resolve problems expediently.
  • Maintain excellent customer relations.

Job Requirements:

  • Smart, dedicated, and willing to learn.
  • Knowledge of computers and simple networking.

Special Consideration Will Be Given to Candidates with the Following:

  • Understanding of TCP/IP networking, OSI model, and routing.
  • Hands-on experience with Cisco or Juniper network hardware.
  • Experience in telco or LEC industry.
  • Computer Science or Systems knowledge.
  • Customer service and support background.

Benefits:

  • Health Plans (Anthem Blue Cross, Health Net, and Kaiser options)
  • Dental & Vision Benefits
  • Life and ADND Insurance
  • Educational Benefits
  • 401(k)
  • EAP - Employee Assistance Program
  • High Speed Internet Access
  • Casual work environment
  • Lounge/break area includes, free play arcade, ping pong, fresh brewed Starbucks coffee and hot chocolate
  • And yes, we are a dog friendly work environment :)

How to Apply:

Submit an online application