All Sonic.net accounts are subject to the Sonic.net
AUP. Use of Sonic.net service indicates acceptance of these terms. By
ordering DSL service, you also agree to be bound by the following terms and
conditions:
Promotional price requires a one-year term commitment. Discontinuing DSL
service prior to the end of this one-year term will result in an early
termination fee of $200.00 or the balance of normal payments remaining in
the term, whichever is the smaller amount. After the initial one-year term,
service is on a month-to-month basis. Customer must provide and maintain a
valid credit card number for the duration of the one-year term. Applicable
fees will be charged to this account in the event of early termination.
After the one-year term, pricing reverts to the then current price. Any applicable taxes, telecommunications
surcharges or other governmental charges are the customer's sole
responsibility. A Federal Universal
Service Recovery Fee will be applied to all new circuits. Customer must
maintain SBC telephone service in continuous working order in order to
maintain DSL circuit. Any action taken by the customer resulting in
telephone service being disconnected or moved will result in loss of DSL
service. Customer remains bound by the one-year term in all such cases, and
early termination fees still apply. Introductory pricing applies only to
this service level. Any change to service level or any service disconnection
or move voids the introductory rate and pricing immediately reverts to
normal. Any collections actions taken on delinquent accounts will appear on
customer's credit rating. You must be over 18 years of age to order DSL
service.
Equipment provided by Sonic.net for Enhanced DSL circuits has a one-time
cost of $49.95 plus applicable sales tax and $12.95 shipping and handling.
Equipment is eligible for a $49.95 mail-in rebate.
If a PCI ethernet card (NIC) is required, there is an additional $9.95
equipment fee with associated sales tax. If, for reasons beyond the control
of the customer, Sonic.net is unable to provide a DSL circuit, we will
accept returned equipment in new condition. Sonic.net will replace any
faulty equipment within one year.
Actual data transfer rates may vary as measured between NIC at customer's
location and the DSL-equipped Central Office or Remote Terminal, dependant
upon several factors including line quality and loop length. Minimum service
speeds are subject to 10%-20% protocol overhead. Actual transfer rates above
80% of the listed minimum transfer rate will be considered acceptable.
Sonic.net makes no guarantees regarding the availability of DSL until
service is established.
Sonic.net will not be responsible for outages that it is not notified
about by the customer. Customer must be available for troubleshooting and
connection setup. Customer has sole responsibility for any local network
infrastructure at the installation premises.
Circuit will be assigned a single IP address upon provisioning. Additional addresses and
IPv6 tunneling are
available through the Sonic.net Member
Tools once the circuit is active. IP addresses for this service are
bridged on a 256IP block.
