Reprinted from The Diagonal Vol. 4, No. 3, (October 1997)

Don't think that your uniform grants you immunity from taking a little criticism. It's part of officiating, so plan on it. Successful referees know how much to take.

If a coach is on your back, but not enough to warrant a confrontation, then stay away from him or her. This is especially true at half time. Standing near an unhappy coach or fan, just to "show him", will only lead to further tension. Some officials develop irritating characteristics, make sure you are not one of them.

If you do not like to be shouted at, then don't shout at somebody else. Be firm, using a normal, relaxed voice. Shouting indicates a loss of control, not only of oneself, but also the game.

Cockiness has absolutely no place in officiating. You need to exude confidence. Your presence should command respect from players, coaches and fans. Try to present the proper image.

As a group, fans usually exhibit highly emotional partisanship. Accepting this fact will help you ignore the fans, unless they impact the game or stand in the way of you doing your job.

Treat coaches and players in a courteous way. If they ask you a reasonable question, answer in a polite way. If they "get your ear" by yelling at you, interrupt and remind them of the reason for the discussion. Be firm but relaxed.

Always choose your words carefully. Don't obviously threaten a coach or player; this will only put them on the defensive. More important, you will have placed yourself on the spot. Obviously some things you say will be in the form of a threat, but using the proper words can make it subtle.

Your job is to establish a calm environment for the game. The players, coaches and fans easily spot nervous or edgy officials. Chewing gum, pacing around, or displaying a wide range of emotions prior to or during, the game will make you seem vulnerable to pressure.

Remember that SOCCER is for the ENJOYMENT of the following:

PLAYERS

FANS

REFEREES

in that order.