Customer Feedback

Sonic.net is a superb enterprise. I have never had anything but the most courteous, informed, efficacious service from any and all its agents. I am a total computer ignoramus, and get superb help despite my inane problems. I would cheerfully turn over the running of the country to Sonic.net. On all counts, many thanks! -- Yvette in Santa Rosa

Other Customers Said:

I've received excellent service at all times. (See More)

As always, speaking with one of Sonic.net's representatives is enlightening and a pleasure. I have used others and have wound up so frustrated that I could never talk to anyone. Their "stock" replies never came close to answering the questions. Once again... thank you very much for your help and patience. -- Nanette in Santa Rosa (See More)

Hi Sonic, I have always been extremly pleased with Sonic.net's techs. Each one of them have been very nice and polite, patient and helpful! I give them a 5 Star rating! -- Karen in Santa Rosa (See More)

Your technical support is excellent. I\'m not that computer literate (yet) and have needed some help occasionally figuring out glitches in this computer. Your staff has always been utmost patient and with a good sense of humor. I've referred a few friends to you. Thank you. -- Pat in Santa Rosa (See More)

Self-installation was effortless. DSL was enabled on the promised schedule. Local interference (a light dimmer switch) was quickly identified with advice via email from Sonic.net support. Operation is now flawless. Couldn't ask for more. -- Byron in San Leandro (See More)