Customer Feedback

Sonic.net is a superb enterprise. I have never had anything but the most courteous, informed, efficacious service from any and all its agents. I am a total computer ignoramus, and get superb help despite my inane problems. I would cheerfully turn over the running of the country to Sonic.net. On all counts, many thanks! -- Yvette in Santa Rosa

Other Customers Said:

It is a pleasure to call and actually get someone in customer service that believes that his/her job is to perform customer service, and to possess the knowledge to effectively work through the problem to resolve it. -- Gordon in Forestville (See More)

Really great to have local support and talk to a real person, someone very helpful. -- Michael in Cotati (See More)

Although this problem was not specifically related to a Sonic.net/DSL problem, the tech was eager to help and resolved my problem promptly. Kudos to Sonic.net as they maintain their excellence. -- Douglas in Windsor (See More)

Your technical support is excellent. I\'m not that computer literate (yet) and have needed some help occasionally figuring out glitches in this computer. Your staff has always been utmost patient and with a good sense of humor. I've referred a few friends to you. Thank you. -- Pat in Santa Rosa (See More)

I've always gotten excellent help from Sonic.net's people. Thanks to all of you. -- Joyce in Guerneville (See More)