Customer Feedback

Once again, your service was excellent. I have recommended your service to several others due to the EXCELLENT Customer Service. Thank Scott for me! -- Bernard in Santa Rosa

Other Customers Said:

Excellent technical service and prompt reply to emails. Such a great change from "tech support" from previous dsl companies. Didn't have to go through tech support I, II, III and my calls are promptly answered. Keep up the excellent service - bigger isn't better! -- Ken in Oakland (See More)

Every contact I have had with your support staff has been outstanding! Each issue has been resolved with a single phone call, and everyone has been a delight to deal with. Thanks! -- Lynda in Danville (See More)

Our opinion of Sonic.net has always been great, That is why we recommend your service to all who ask for a recommendation. -- Gloria in Santa Rosa (See More)

The young fellow I talked with was very polite and after telling of my problem, He had me do a 'reset' on the modem, and it worked great! I am grateful for His manner and sensitivity. -- Harry in Yreka (See More)

Your technical support is excellent. I\'m not that computer literate (yet) and have needed some help occasionally figuring out glitches in this computer. Your staff has always been utmost patient and with a good sense of humor. I've referred a few friends to you. Thank you. -- Pat in Santa Rosa (See More)