Customer Feedback

He explained the immediate problem and then went on to explain why it was happening - so I could troubleshoot it next time - as always, pleasant and helpful support staff - Thanks!

Other Customers Said:

I've said it before and I'll say it again: Your help desk people are FABULOUS!!!!!!!!! -- Carolyn in Palm Desert (See More)

I've been a Sonic.net customer for 7 years. You continue to be absolutely the best! -- Steve in Saratoga (See More)

My experience with the people at Sonic.net has always been excellent. I was helped again today. Needed help getting my new laptop online using a wired switch. Again an excellent representative! Both the PC and laptop work, online, fine. A 6 star rating every time. (5 being the highest) -- Donald in Santa Rosa (See More)

We chose Sonic.net because you are the best. When I called, Scott came to the rescue -- he saved the day. Buy him something nice! -- Eve in Santa Rosa (See More)

Although this problem was not specifically related to a Sonic.net/DSL problem, the tech was eager to help and resolved my problem promptly. Kudos to Sonic.net as they maintain their excellence. -- Douglas in Windsor (See More)