Customer Feedback

He explained the immediate problem and then went on to explain why it was happening - so I could troubleshoot it next time - as always, pleasant and helpful support staff - Thanks!

Other Customers Said:

It is a pleasure to call and actually get someone in customer service that believes that his/her job is to perform customer service, and to possess the knowledge to effectively work through the problem to resolve it. -- Gordon in Forestville (See More)

My experience with the people at Sonic.net has always been excellent. I was helped again today. Needed help getting my new laptop online using a wired switch. Again an excellent representative! Both the PC and laptop work, online, fine. A 6 star rating every time. (5 being the highest) -- Donald in Santa Rosa (See More)

Great Service - I can always count on Sonic.net if I have a question or problem - thanks for being here. -- Jan in Santa Rosa (See More)

Your technical support is excellent. I\'m not that computer literate (yet) and have needed some help occasionally figuring out glitches in this computer. Your staff has always been utmost patient and with a good sense of humor. I've referred a few friends to you. Thank you. -- Pat in Santa Rosa (See More)

I'm always impressed with the ease with which your techs take care of my problems. You guys are the best! (See More)