Customer Feedback

He explained the immediate problem and then went on to explain why it was happening - so I could troubleshoot it next time - as always, pleasant and helpful support staff - Thanks!

Other Customers Said:

I have only had to call for assistance once over the past two years but your response to my concerns was excellent and helpful. You are always there when I need you but your service is so great that I seldom have to call you. Thanks for the great service. -- Richard in Santa Rosa (See More)

We chose Sonic.net because you are the best. When I called, Scott came to the rescue -- he saved the day. Buy him something nice! -- Eve in Santa Rosa (See More)

Been a subscriber 1 year and am loving you guys! -- Patricia in Santa Rosa (See More)

My appreciation of you all continues to grow! Without any hesitation I can recommend you to anyone who asks! -- Diane in Sebastopol (See More)

The young fellow I talked with was very polite and after telling of my problem, He had me do a 'reset' on the modem, and it worked great! I am grateful for His manner and sensitivity. -- Harry in Yreka (See More)