Customer Feedback

My experience with the people at Sonic.net has always been excellent. I was helped again today. Needed help getting my new laptop online using a wired switch. Again an excellent representative! Both the PC and laptop work, online, fine. A 6 star rating every time. (5 being the highest) -- Donald in Santa Rosa

Other Customers Said:

Sonic.net service is exceptionally good. Truly wonderful to get a real person and not one of those god-awful frustrating automated telephone systems. Sonic.net has the very best tech support I have ever come across, and that includes the internal help desk of the big-name electronics company I work for! Thank you! -- Leonard in San Jose (See More)

The young fellow I talked with was very polite and after telling of my problem, He had me do a 'reset' on the modem, and it worked great! I am grateful for His manner and sensitivity. -- Harry in Yreka (See More)

My appreciation of you all continues to grow! Without any hesitation I can recommend you to anyone who asks! -- Diane in Sebastopol (See More)

Your guy on Tech Support did the job on one call & I surely must be one of your most satisfied customers. By the way, I notice on this mornings GrayMail notice, '[subject removed]' is listed as a spam. Way to go Sonic.net! You guys are great! -- Warren in Santa Rosa (See More)

I have always been pleased with the help from Sonic.net. All the reps I have spoken with have been professional, knowledgeable and very patient. They have gone above and beyond the call of duty to make sure I fully understand the world of computers!!!! (And believe me -- they need patience.) -- Juliann in Kenwood (See More)