Customer Feedback
Other Customers Said:I've always gotten excellent help from Sonic.net's people. Thanks to all of you. -- Joyce in Guerneville (See More) You answered the phone on the first ring. You fixed the problem in the first minute. Wish you could teach Cingular how to do that. -- Michael in San Jose (See More) He explained the immediate problem and then went on to explain why it was happening - so I could troubleshoot it next time - as always, pleasant and helpful support staff - Thanks! (See More) This latest interaction was in regard to acquiring DSL - thanks for the great offer and price. Formally my calls were for tech support and I've found the response to be helpful and friendly. -- Caroline in Cloverdale (See More) Each of the reps were very knowledgeable and seemed to have the info re: my prior calls and between them were able to get my problem solved. I'm sure if I was more knowledgeable about computers the problem would have been solved sooner but each exhibited remarkable patience with me and were able to lead me through it all. Thanks! -- Venetta in Santa Rosa (See More) |
