Customer Feedback

I am always thoroughly impressed with how helpful the Sonic.net tech support staff is. I appreciate not having to work my way through numerous automated messages to reach the staff, and having the tech support person handle my call in a polite and helpful manner. Thanks for your terrific service! I recommend Sonic.net to all my friends! -- Melissa in Santa Rosa

Other Customers Said:

Excellent technical service and prompt reply to emails. Such a great change from "tech support" from previous dsl companies. Didn't have to go through tech support I, II, III and my calls are promptly answered. Keep up the excellent service - bigger isn't better! -- Ken in Oakland (See More)

Hi Sonic, I have always been extremly pleased with Sonic.net's techs. Each one of them have been very nice and polite, patient and helpful! I give them a 5 Star rating! -- Karen in Santa Rosa (See More)

I've always been pleased with your service. Your guys are very patient and helpful even though I'm a novice. -- John in Santa Rosa (See More)

You answered the phone on the first ring. You fixed the problem in the first minute. Wish you could teach Cingular how to do that. -- Michael in San Jose (See More)

It is a pleasure to call and actually get someone in customer service that believes that his/her job is to perform customer service, and to possess the knowledge to effectively work through the problem to resolve it. -- Gordon in Forestville (See More)