Customer Feedback

Your technical support is excellent. I\'m not that computer literate (yet) and have needed some help occasionally figuring out glitches in this computer. Your staff has always been utmost patient and with a good sense of humor. I've referred a few friends to you. Thank you. -- Pat in Santa Rosa

Other Customers Said:

Once again, your service was excellent. I have recommended your service to several others due to the EXCELLENT Customer Service. Thank Scott for me! -- Bernard in Santa Rosa (See More)

As always, speaking with one of Sonic.net's representatives is enlightening and a pleasure. I have used others and have wound up so frustrated that I could never talk to anyone. Their "stock" replies never came close to answering the questions. Once again... thank you very much for your help and patience. -- Nanette in Santa Rosa (See More)

I called in the evening, expecting an answering machine instead of a human. Your rep picked up after maybe two minutes on hold. The rep walked me through a problem connecting my DSL box to my Mac, and about five minutes after that everything was working perfectly. A very positive experience. -- Michael in Petaluma (See More)

He explained the immediate problem and then went on to explain why it was happening - so I could troubleshoot it next time - as always, pleasant and helpful support staff - Thanks! (See More)

Very good customer service, very polite. Did't take very long to answer the questions I had. -- James in Sacramento (See More)