Customer Feedback
Other Customers Said:Once again, your service was excellent. I have recommended your service to several others due to the EXCELLENT Customer Service. Thank Scott for me! -- Bernard in Santa Rosa (See More) As always, speaking with one of Sonic.net's representatives is enlightening and a pleasure. I have used others and have wound up so frustrated that I could never talk to anyone. Their "stock" replies never came close to answering the questions. Once again... thank you very much for your help and patience. -- Nanette in Santa Rosa (See More) I called in the evening, expecting an answering machine instead of a human. Your rep picked up after maybe two minutes on hold. The rep walked me through a problem connecting my DSL box to my Mac, and about five minutes after that everything was working perfectly. A very positive experience. -- Michael in Petaluma (See More) He explained the immediate problem and then went on to explain why it was happening - so I could troubleshoot it next time - as always, pleasant and helpful support staff - Thanks! (See More) Very good customer service, very polite. Did't take very long to answer the questions I had. -- James in Sacramento (See More) |
