Customer Feedback

Your technical support is excellent. I\'m not that computer literate (yet) and have needed some help occasionally figuring out glitches in this computer. Your staff has always been utmost patient and with a good sense of humor. I've referred a few friends to you. Thank you. -- Pat in Santa Rosa

Other Customers Said:

It was our good fortune to be assisted by Tom. He was very helpful, very friendly & we don't know what we would have done without him. -- David in Santa Rosa (See More)

Self-installation was effortless. DSL was enabled on the promised schedule. Local interference (a light dimmer switch) was quickly identified with advice via email from Sonic.net support. Operation is now flawless. Couldn't ask for more. -- Byron in San Leandro (See More)

I've said it before and I'll say it again: Your help desk people are FABULOUS!!!!!!!!! -- Carolyn in Palm Desert (See More)

I called in the evening, expecting an answering machine instead of a human. Your rep picked up after maybe two minutes on hold. The rep walked me through a problem connecting my DSL box to my Mac, and about five minutes after that everything was working perfectly. A very positive experience. -- Michael in Petaluma (See More)

I have always been pleased with the help from Sonic.net. All the reps I have spoken with have been professional, knowledgeable and very patient. They have gone above and beyond the call of duty to make sure I fully understand the world of computers!!!! (And believe me -- they need patience.) -- Juliann in Kenwood (See More)