Customer Feedback

Each of the reps were very knowledgeable and seemed to have the info re: my prior calls and between them were able to get my problem solved. I'm sure if I was more knowledgeable about computers the problem would have been solved sooner but each exhibited remarkable patience with me and were able to lead me through it all. Thanks! -- Venetta in Santa Rosa

Other Customers Said:

I've always been pleased with your service. Your guys are very patient and helpful even though I'm a novice. -- John in Santa Rosa (See More)

Your service has always been excellent. I keep telling people to go with you. Your customer service, in a day and age where it is generally lacking, excels. Thank you for your professionalism and care. -- Marguerite in Santa Rosa (See More)

It was our good fortune to be assisted by Tom. He was very helpful, very friendly & we don't know what we would have done without him. -- David in Santa Rosa (See More)

The young fellow I talked with was very polite and after telling of my problem, He had me do a 'reset' on the modem, and it worked great! I am grateful for His manner and sensitivity. -- Harry in Yreka (See More)

My experience with the people at Sonic.net has always been excellent. I was helped again today. Needed help getting my new laptop online using a wired switch. Again an excellent representative! Both the PC and laptop work, online, fine. A 6 star rating every time. (5 being the highest) -- Donald in Santa Rosa (See More)