Customer Feedback

I called in the evening, expecting an answering machine instead of a human. Your rep picked up after maybe two minutes on hold. The rep walked me through a problem connecting my DSL box to my Mac, and about five minutes after that everything was working perfectly. A very positive experience. -- Michael in Petaluma

Other Customers Said:

Our opinion of Sonic.net has always been great, That is why we recommend your service to all who ask for a recommendation. -- Gloria in Santa Rosa (See More)

It is a pleasure to call and actually get someone in customer service that believes that his/her job is to perform customer service, and to possess the knowledge to effectively work through the problem to resolve it. -- Gordon in Forestville (See More)

Your technical support is excellent. I\'m not that computer literate (yet) and have needed some help occasionally figuring out glitches in this computer. Your staff has always been utmost patient and with a good sense of humor. I've referred a few friends to you. Thank you. -- Pat in Santa Rosa (See More)

Sonic.net service is exceptionally good. Truly wonderful to get a real person and not one of those god-awful frustrating automated telephone systems. Sonic.net has the very best tech support I have ever come across, and that includes the internal help desk of the big-name electronics company I work for! Thank you! -- Leonard in San Jose (See More)

My appreciation of you all continues to grow! Without any hesitation I can recommend you to anyone who asks! -- Diane in Sebastopol (See More)