Customer Feedback

Excellent technical service and prompt reply to emails. Such a great change from "tech support" from previous dsl companies. Didn't have to go through tech support I, II, III and my calls are promptly answered. Keep up the excellent service - bigger isn't better! -- Ken in Oakland

Other Customers Said:

Been a subscriber 1 year and am loving you guys! -- Patricia in Santa Rosa (See More)

As always, speaking with one of Sonic.net's representatives is enlightening and a pleasure. I have used others and have wound up so frustrated that I could never talk to anyone. Their "stock" replies never came close to answering the questions. Once again... thank you very much for your help and patience. -- Nanette in Santa Rosa (See More)

Although this problem was not specifically related to a Sonic.net/DSL problem, the tech was eager to help and resolved my problem promptly. Kudos to Sonic.net as they maintain their excellence. -- Douglas in Windsor (See More)

Sonic.net is a superb enterprise. I have never had anything but the most courteous, informed, efficacious service from any and all its agents. I am a total computer ignoramus, and get superb help despite my inane problems. I would cheerfully turn over the running of the country to Sonic.net. On all counts, many thanks! -- Yvette in Santa Rosa (See More)

Really great to have local support and talk to a real person, someone very helpful. -- Michael in Cotati (See More)