Customer Feedback

I have only had to call for assistance once over the past two years but your response to my concerns was excellent and helpful. You are always there when I need you but your service is so great that I seldom have to call you. Thanks for the great service. -- Richard in Santa Rosa

Other Customers Said:

We chose you for this friendly service we depend on. Thanks. -- Sandy in Sepastopol (See More)

Every interaction I have ever had with Sonic.net has been excellent. It is very hard to find good service people anywhere you go or call. You guys are doing an impeccable job. Thank You! -- Jason in Santa Rosa (See More)

I've always gotten excellent help from Sonic.net's people. Thanks to all of you. -- Joyce in Guerneville (See More)

As always, speaking with one of Sonic.net's representatives is enlightening and a pleasure. I have used others and have wound up so frustrated that I could never talk to anyone. Their "stock" replies never came close to answering the questions. Once again... thank you very much for your help and patience. -- Nanette in Santa Rosa (See More)

I called in the evening, expecting an answering machine instead of a human. Your rep picked up after maybe two minutes on hold. The rep walked me through a problem connecting my DSL box to my Mac, and about five minutes after that everything was working perfectly. A very positive experience. -- Michael in Petaluma (See More)