Customer Feedback

Sonic.net service is exceptionally good. Truly wonderful to get a real person and not one of those god-awful frustrating automated telephone systems. Sonic.net has the very best tech support I have ever come across, and that includes the internal help desk of the big-name electronics company I work for! Thank you! -- Leonard in San Jose

Other Customers Said:

I am always thoroughly impressed with how helpful the Sonic.net tech support staff is. I appreciate not having to work my way through numerous automated messages to reach the staff, and having the tech support person handle my call in a polite and helpful manner. Thanks for your terrific service! I recommend Sonic.net to all my friends! -- Melissa in Santa Rosa (See More)

Hi Sonic, I have always been extremly pleased with Sonic.net's techs. Each one of them have been very nice and polite, patient and helpful! I give them a 5 Star rating! -- Karen in Santa Rosa (See More)

I've been a Sonic.net customer for 7 years. You continue to be absolutely the best! -- Steve in Saratoga (See More)

You answered the phone on the first ring. You fixed the problem in the first minute. Wish you could teach Cingular how to do that. -- Michael in San Jose (See More)

It is a pleasure to call and actually get someone in customer service that believes that his/her job is to perform customer service, and to possess the knowledge to effectively work through the problem to resolve it. -- Gordon in Forestville (See More)