Customer Feedback
Other Customers Said:Every time I have to call Sonic.net regarding any matter, I had been very satisfied with the service provide to me. -- Rolando in Rio Nido (See More) I've always gotten excellent help from Sonic.net's people. Thanks to all of you. -- Joyce in Guerneville (See More) Really great to have local support and talk to a real person, someone very helpful. -- Michael in Cotati (See More) We chose you for this friendly service we depend on. Thanks. -- Sandy in Sepastopol (See More) The Sonic.net network rocks. I've been a customer for almost 2 years and will never switch to another provider. Whenever I call in for tech support, I get a live engineer within 10 seconds. This is unlike the SBC type of support where you get punted around the company phone tree to under qualified people who never seem to solve the problem in a timely manner on the first call, or even the second, third, fourth, etc. 5 out of 5 stars for you guys, for the network itself, the customer service, and the bang for my buck. Lastly, I have to say the MOTD is a welcomed email. I like how you guys let us know what happened, why it happened, and how it was fixed. Unlike other providers who just don't admit anything. -- Shahin in Union City (See More) |
