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Sonic.net, Inc.
2260 Apollo Way
Santa Rosa, CA 95407

(707) 522-1000 Voice
(707) 547-2199 Fax
(707) 547-3400 Help

support@sonic.net

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Customer Feedback

I've been a Sonic.net customer for 7 years. You continue to be absolutely the best! -- Steve in Saratoga

Other Customers Said:

Sonic.net is a superb enterprise. I have never had anything but the most courteous, informed, efficacious service from any and all its agents. I am a total computer ignoramus, and get superb help despite my inane problems. I would cheerfully turn over the running of the country to Sonic.net. On all counts, many thanks! -- Yvette in Santa Rosa (See More)

It is a pleasure to call and actually get someone in customer service that believes that his/her job is to perform customer service, and to possess the knowledge to effectively work through the problem to resolve it. -- Gordon in Forestville (See More)

He explained the immediate problem and then went on to explain why it was happening - so I could troubleshoot it next time - as always, pleasant and helpful support staff - Thanks! (See More)

Although this problem was not specifically related to a Sonic.net/DSL problem, the tech was eager to help and resolved my problem promptly. Kudos to Sonic.net as they maintain their excellence. -- Douglas in Windsor (See More)

Excellent technical service and prompt reply to emails. Such a great change from "tech support" from previous dsl companies. Didn't have to go through tech support I, II, III and my calls are promptly answered. Keep up the excellent service - bigger isn't better! -- Ken in Oakland (See More)