Customer Feedback

Twice this week I called Sonic.net for technical support related to installing DSL. Both times I received extremely skillful advice from representatives who were warm and patient. Thank you! -- Diane in Cotati

Other Customers Said:

It was our good fortune to be assisted by Tom. He was very helpful, very friendly & we don't know what we would have done without him. -- David in Santa Rosa (See More)

Excellent technical service and prompt reply to emails. Such a great change from "tech support" from previous dsl companies. Didn't have to go through tech support I, II, III and my calls are promptly answered. Keep up the excellent service - bigger isn't better! -- Ken in Oakland (See More)

Really great to have local support and talk to a real person, someone very helpful. -- Michael in Cotati (See More)

I called in the evening, expecting an answering machine instead of a human. Your rep picked up after maybe two minutes on hold. The rep walked me through a problem connecting my DSL box to my Mac, and about five minutes after that everything was working perfectly. A very positive experience. -- Michael in Petaluma (See More)

I've been a Sonic.net customer for 7 years. You continue to be absolutely the best! -- Steve in Saratoga (See More)