Customer Feedback

Twice this week I called Sonic.net for technical support related to installing DSL. Both times I received extremely skillful advice from representatives who were warm and patient. Thank you! -- Diane in Cotati

Other Customers Said:

This latest interaction was in regard to acquiring DSL - thanks for the great offer and price. Formally my calls were for tech support and I've found the response to be helpful and friendly. -- Caroline in Cloverdale (See More)

Whenever I have called, I've gotten excellent service & the problem resolved immediately. Thank you!!! -- Barbara in Santa Rosa (See More)

Really great to have local support and talk to a real person, someone very helpful. -- Michael in Cotati (See More)

Although this problem was not specifically related to a Sonic.net/DSL problem, the tech was eager to help and resolved my problem promptly. Kudos to Sonic.net as they maintain their excellence. -- Douglas in Windsor (See More)

It is a pleasure to call and actually get someone in customer service that believes that his/her job is to perform customer service, and to possess the knowledge to effectively work through the problem to resolve it. -- Gordon in Forestville (See More)