Customer Feedback

Twice this week I called Sonic.net for technical support related to installing DSL. Both times I received extremely skillful advice from representatives who were warm and patient. Thank you! -- Diane in Cotati

Other Customers Said:

Great Service - I can always count on Sonic.net if I have a question or problem - thanks for being here. -- Jan in Santa Rosa (See More)

As always, speaking with one of Sonic.net's representatives is enlightening and a pleasure. I have used others and have wound up so frustrated that I could never talk to anyone. Their "stock" replies never came close to answering the questions. Once again... thank you very much for your help and patience. -- Nanette in Santa Rosa (See More)

I called in the evening, expecting an answering machine instead of a human. Your rep picked up after maybe two minutes on hold. The rep walked me through a problem connecting my DSL box to my Mac, and about five minutes after that everything was working perfectly. A very positive experience. -- Michael in Petaluma (See More)

Always an awesome support team. Thank you! -- Mary in Sebastopol (See More)

Although this problem was not specifically related to a Sonic.net/DSL problem, the tech was eager to help and resolved my problem promptly. Kudos to Sonic.net as they maintain their excellence. -- Douglas in Windsor (See More)