Customer Feedback
Other Customers Said:Twice this week I called Sonic.net for technical support related to installing DSL. Both times I received extremely skillful advice from representatives who were warm and patient. Thank you! -- Diane in Cotati (See More) Hi Sonic, I have always been extremly pleased with Sonic.net's techs. Each one of them have been very nice and polite, patient and helpful! I give them a 5 Star rating! -- Karen in Santa Rosa (See More) You answered the phone on the first ring. You fixed the problem in the first minute. Wish you could teach Cingular how to do that. -- Michael in San Jose (See More) I called in the evening, expecting an answering machine instead of a human. Your rep picked up after maybe two minutes on hold. The rep walked me through a problem connecting my DSL box to my Mac, and about five minutes after that everything was working perfectly. A very positive experience. -- Michael in Petaluma (See More) I have always been pleased with the help from Sonic.net. All the reps I have spoken with have been professional, knowledgeable and very patient. They have gone above and beyond the call of duty to make sure I fully understand the world of computers!!!! (And believe me -- they need patience.) -- Juliann in Kenwood (See More) |
