Customer Feedback

Hi Sonic, I have always been extremly pleased with Sonic.net's techs. Each one of them have been very nice and polite, patient and helpful! I give them a 5 Star rating! -- Karen in Santa Rosa

Other Customers Said:

He explained the immediate problem and then went on to explain why it was happening - so I could troubleshoot it next time - as always, pleasant and helpful support staff - Thanks! (See More)

This latest interaction was in regard to acquiring DSL - thanks for the great offer and price. Formally my calls were for tech support and I've found the response to be helpful and friendly. -- Caroline in Cloverdale (See More)

Once again, your service was excellent. I have recommended your service to several others due to the EXCELLENT Customer Service. Thank Scott for me! -- Bernard in Santa Rosa (See More)

Self-installation was effortless. DSL was enabled on the promised schedule. Local interference (a light dimmer switch) was quickly identified with advice via email from Sonic.net support. Operation is now flawless. Couldn't ask for more. -- Byron in San Leandro (See More)

Every contact I have had with your support staff has been outstanding! Each issue has been resolved with a single phone call, and everyone has been a delight to deal with. Thanks! -- Lynda in Danville (See More)