Customer Feedback

The young fellow I talked with was very polite and after telling of my problem, He had me do a 'reset' on the modem, and it worked great! I am grateful for His manner and sensitivity. -- Harry in Yreka

Other Customers Said:

Each of the reps were very knowledgeable and seemed to have the info re: my prior calls and between them were able to get my problem solved. I'm sure if I was more knowledgeable about computers the problem would have been solved sooner but each exhibited remarkable patience with me and were able to lead me through it all. Thanks! -- Venetta in Santa Rosa (See More)

Hi Sonic, I have always been extremly pleased with Sonic.net's techs. Each one of them have been very nice and polite, patient and helpful! I give them a 5 Star rating! -- Karen in Santa Rosa (See More)

He explained the immediate problem and then went on to explain why it was happening - so I could troubleshoot it next time - as always, pleasant and helpful support staff - Thanks! (See More)

Once again, your service was excellent. I have recommended your service to several others due to the EXCELLENT Customer Service. Thank Scott for me! -- Bernard in Santa Rosa (See More)

I have always been pleased with the help from Sonic.net. All the reps I have spoken with have been professional, knowledgeable and very patient. They have gone above and beyond the call of duty to make sure I fully understand the world of computers!!!! (And believe me -- they need patience.) -- Juliann in Kenwood (See More)