Customer Feedback

Your guy on Tech Support did the job on one call & I surely must be one of your most satisfied customers. By the way, I notice on this mornings GrayMail notice, '[subject removed]' is listed as a spam. Way to go Sonic.net! You guys are great! -- Warren in Santa Rosa

Other Customers Said:

My appreciation of you all continues to grow! Without any hesitation I can recommend you to anyone who asks! -- Diane in Sebastopol (See More)

Always an awesome support team. Thank you! -- Mary in Sebastopol (See More)

I've always been pleased with your service. Your guys are very patient and helpful even though I'm a novice. -- John in Santa Rosa (See More)

The Sonic.net network rocks. I've been a customer for almost 2 years and will never switch to another provider. Whenever I call in for tech support, I get a live engineer within 10 seconds. This is unlike the SBC type of support where you get punted around the company phone tree to under qualified people who never seem to solve the problem in a timely manner on the first call, or even the second, third, fourth, etc. 5 out of 5 stars for you guys, for the network itself, the customer service, and the bang for my buck. Lastly, I have to say the MOTD is a welcomed email. I like how you guys let us know what happened, why it happened, and how it was fixed. Unlike other providers who just don't admit anything. -- Shahin in Union City (See More)

As always, the technician was polite, friendly and professional. -- Vincent in Santa Rosa (See More)