Customer Feedback

We chose Sonic.net because you are the best. When I called, Scott came to the rescue -- he saved the day. Buy him something nice! -- Eve in Santa Rosa

Other Customers Said:

You answered the phone on the first ring. You fixed the problem in the first minute. Wish you could teach Cingular how to do that. -- Michael in San Jose (See More)

Excellent technical service and prompt reply to emails. Such a great change from "tech support" from previous dsl companies. Didn't have to go through tech support I, II, III and my calls are promptly answered. Keep up the excellent service - bigger isn't better! -- Ken in Oakland (See More)

I called in the evening, expecting an answering machine instead of a human. Your rep picked up after maybe two minutes on hold. The rep walked me through a problem connecting my DSL box to my Mac, and about five minutes after that everything was working perfectly. A very positive experience. -- Michael in Petaluma (See More)

My appreciation of you all continues to grow! Without any hesitation I can recommend you to anyone who asks! -- Diane in Sebastopol (See More)

I continue to use Sonic.net because of your support staff. -- Dave in Santa Rosa (See More)