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How to Order Your Garden Arbor Prowell's Garden Arbors are normally scheduled about 2-3weeks out.
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Step #1
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Select your Garden Arbor style from Gallery 4. |
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Step #2
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Check your dimensions. The desired width between posts and, when applicable, the depth dimensions for 4-post Arbors. (Because this product is designed as an extension, CPW does not provide posts) | ||
Step #3 |
Confirm your cost in the table. --Shipping cost to all 50 states is quoted by contacting CPW. It's not too painfull; CPW ernjoys a whopping discount with UPS Freight.
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Step #4 |
You are welcome to contact CPW at this juncture by email or phone to corroborate your costs and resolve any outstanding design questions and concerns
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Step #5 |
You can download the step-by-step Installation Guide in the event you wish to field quotes for installing your gate. They will benefit from reading through this handy guide. |
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Step #6 |
The Payment Center is linked at the top of every page on the web site. This is simply a convenience to placing your order but if you would prefer to do this by phone, that is fine. In the Payment Center, enter your billing and shipping information and your approximate costs that have been calculated by you or provided by CPW. If for some reason there is a discrepancy in this figure, CPW will contact you prior to processing an advance of 50% of the total cost.
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| Step #7 | Upon completion, photos are posted on the same site address as your drawings and the final payment is processed. We will send another email linking you again to the same site address and log-in. Prior to shipping/delivery, CPW will contact you by email or phone to insure someone will be present.
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| Step #8 | Usually within 2-3 business days, you will receive an email with a link and log-in to a site set up where you will be asked to review and approve not only your statement, but your drawings. With your approval, by following the email link, your project is officially scheduled. If there are any revisions to be made, contact CPW to discuss the changes. On this site page you will also find a number of useful links that may be of interest and help facilitate your project.
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As a simple courtesy, we ask only that you find a little time to take a few photos of your installed gate and send it to us as Hi resolution images attached to an email. If possible, something of the gate and perhaps a wider frame to include the surrounding aesthetics. If the photo appears on the site, there will be no mention of names or addresses. If the photo appears in a print magazine, CPW will contact you prior to publication. If you prefer not to have your photo published, we will respect that wish. Otherwise, photo credits are captioned. Cancellations: Because CPW products are custom made, with advance payments issued to the shop and timetables arranged for scheduled work, a 25% fee is withheld for cancellations, or requests for a refund of the advance payment prior to approval of drawings. There are no refunds once the drawings have been approved.
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Support Requests regarding installation. Between 8 and 5 Monday through Friday For direct contact with Charles: cprowell@prowellwoodworks.com ** A great deal of useful information and specifications exist below the Base Cost Table by scrolling down below the actual table, as well as within the Specifications page.
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| Mail to: Prowell Woodworks PO Box 785 Sebastopol, CA 95473 |
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