| 1) A typical wood gate within the Continental United
States ships FedEx freight. 2) If you order an item, we will provide
a quote, where necessary, for standard shipping. The independent courier
may have an additional charge for redelivery and making appointments.
We will not be responsible for any of these charges. 3) When items
are shipped motor freight, the items become the property of the purchaser
when they leave our dock. Motor freight companies may have strict
policies regarding damaged freight. If you sign for a damaged package
without noting the damage at the time of the delivery, they will often
not allow the claim. If you detect some damage to the crate, please
make a note of this on the Bill of Lading the driver will ask you
to sign. You do not need to refuse delivery or ask the driver
to wait. Your signed note will be sufficient in the event of
a claim.4) Please make sure you understand the shipping options and
how your order will ship before placing an order.
Relax. We use durable, ribbed crates. As of winter
2005, only one shipment has arrived with damage. This, in June
2003, involved a small break on a single rail of a single panel
and CPW replaced it without question. The fault was ours.
Furthermore:
How will my product be packaged for motor freight shipping?
When your product arrives, particularly, gates, you can expect the
product to arrive on a motor freight carrier. Dealing with a motor
freight carrier is definitively different than using UPS or the Postal
Service. When your product arrives, expect it to be heavy and bulky.
Single Gates can generally be handled by a single individual although,
Drive Gates and multiple fence panels can be quite heavy. ***Do not
expect a motor freight driver to help you unload. They will move
your product to the tail of their truck and from that point on, the
load is yours to manage. Have some able body friends on hand to help
out or whom ever you can recruit. Often, door units are easier to
manage once removed from their crate and you might want to uncrate
immediately after removing your shipment from the truck.
A driver has been known to be of more assistance
if you are to offer them some financial consideration, but this
is not always a guarantee. Good luck and be safe in unloading your
merchandise
To View Typical Crate |