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Post Cap Ordering Process

   
 
 


*CPW Post Caps are normally scheduled 2-3 weeks out

Step 1:

  

Select your style as a double or single tier

Step 2:

  


Check the cost for those sizes listed.  If your specifications call for a size not listed, contact CPW for a quote. 

Step 3:

  


Check you post dimensions

Step 4:

  


The Payment Center is linked at the top of every page on the web site. Here you enter your billing and shipping information and your costs that have been calculated by you or provided by CPW.  If for some reason there is a slight discrepancy in this figure, CPW will contact you prior to processing an advance of 50% of the total cost.
* If you prefer to pay by check, chashier's check, or money order, your payment can be sent to the address appearing at the bottom of this page.

Step 5:

  

Usually within 2-3 business days, you will receive an email with a link and log-in to a site set up where you will be asked to review and approve not only your statement, but your drawings.  With your approval, by following the email link, your project is officially scheduled.  If there are any revisions to be made, contact CPW to discuss the changes.  On this site page you will also find links to an Installation Guide; a guide to Finishes; as well as a number of other useful links that may be of interest and help facilitate your project.

Step 6:

  

Upon completion, photos are posted on the same site address as your drawings and the final payment is processed.  CPW will send another email linking you again to the same site address and log-in. Prior to shipping, delivery, or pick-up, CPW will contact you by email or phone.

Step 7:

  

As a simple courtesy, we ask only that you find a little time to take a few photos of your installed Post Caps and send it to us as Hi Resolution images attached to an email.  If possible, something of the gate and perhaps a wider frame to include the surrounding aesthetics. If the photo appears on the site, there will be no mention of names or addresses.  If the photo appears in a print magazine, photo credits are captioned.

 

Phone:
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7 0 7 - 8 2 3 - 3 7 1 1 (PST)
Fax:
7 0 7-6 2 3-1 5 4 5
Email:
sales@prowellwoodworks.com
Support requests such as installation, finishing, and repairs, from 8 am to 5 pm (Pacific Time):
support@prowellwoodworks.com
For direct contact with Charles
cprowell@prowellwoodworks.com
Mail:
CPW
PO Box 785
Sebastopol, CA 95473
(Sonoma County)




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1 .7 0 7 . 8 2 3 . 3 7 1 1 (PST)
1 . 7 0 7 . 6 2 3 . 1 5 4 5 (FAX)

 

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The CPW Web Site was launched in 1996.
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