

COMPASSION FATIGUE
by Jody Cramer
Caregiver, activist, humanitarian, do-gooder, altruistic idealist--imagine
the world without these people, most of whom are everyday citizens who have
seen suffering and want to help. Often working without pay or with insufficient
pay, they are on the front lines of suffering, seeing it up close, directly
touching the victims, dealing personally with pain, illness, death, poverty,
injustice, fear, and desperation. They do it because they care, and they
want to make a difference. But there is a problem lurking in the shadows
for these compassionate human beings. It's called "compassion fatigue."
Compassion fatigue is well known to those who work regularly with victims:
kids with cancer, poor immigrants, the homeless, under­p;served children,
throwaway animals, victims of the criminal justice system, victims of abuse.
Helpers are invariably people with empathy and compassion who soon discover
that there is no neat, precise conclusion to problems that are endless.
In time, helpers may become overwhelmed, but find it difficult to say "no."
And if they are good at helping, requests for help keep coming and coming.
Where to draw the boundaries and when to stop? There is never enough money
or time or energy to do all the work that the world requires, so it is the
burden of every humanitarian to figure out when to turn out the lights and
fall into bed.
I clearly remember my first experience with euthanizing dogs. I was on the
board of directors of the local humane society and decided I needed to see
euthanasia for myself. The first dog was brought into the euthanasia room.
With a sense of panic, I thought, "I could save this dog! I could adopt
it! I could take it home!" Then I remembered that six other dogs were
waiting behind the door to be euthanized, and I couldn't possibly save all
of them. I had to let go of it. I cried, and I felt terrible, but I had
to let go.
When I became the executive director of the shelter, the other employees
and I had a standing joke that we should just put cots and hot plates in
every office so that we could stay there 24 hours a day. There was always
one more thing we could have tried, one more life we could have saved. When
I left this job after seven years, it took me an entire year to recover
emotionally and physically from compassion fatigue.
A wonderful friend of mine started working in her hometown as an after-school
tutor/mentor with a child in a Hmong immigrant family in order to help him
learn English and assimilate into US culture. Before long, she was spending
many more hours than she had intended--helping him get a job and a driver's
license and apply to college, visiting his family (with an interpreter)
to intercede on the boy's behalf, and taking on several of the younger children.
It was difficult to say "no" because she cared greatly about this
family. She has selflessly devoted years to them and knows she has made
a difference, but she is burned out and needs to diminish her commitment
and time. With the family in such need, how can she close the door--even
part way? Such is the dilemma of many humanitarians. Compassion fatigue
must be recognized and avoided.
There is a saying: "I did nothing because I could do so little."
It is okay to do a little. You may not save all the stray dogs or help every
homeless person, but you can make a difference to one.
When you begin doing humanitarian work, expect that it will be overwhelming
and endless. Don't let the depth and magnitude of problems leave you feeling
totally depressed and unable to act.
Start small. If you feel you are able, increase your work, but be on the
alert for the inevitable pull to do more and more. Analyze why you don't
just turn your life over to this work. Is it because there are other demands
on you? Is it because the work itself is stressful and difficult? Compose
in your mind what you will say to yourself and to others when you are tempted
to do more and more--maybe something like this: "I care deeply and
would like to do more, but I have many demands on my time, and I am doing
all that I can."
Then pat yourself on the back for what you have done. Others may be disappointed
that you have boundaries, and their reaction may lead you to feel guilty.
Don't! Take breaks. Take vacations. Few of us are prepared to be Mother
Teresa. If possible, talk with other humanitarians and encourage each other
in staying emotionally healthy, maintaining limits, and feeling good about
what you do.
To all of you humanitarians, thank you for the incredible work you do in
overhauling the world.
--Jody Cramer <jody@activist-etc.org>, <www.activist-etc.org>
is an activist working: to end the death penalty, to free an innocent man
on death row, to provide residential group homes for indigent, disabled
adults as an option to nursing homes, and to promote animal rights.