The Place of the Macintosh in the Success of Personal Computer Software Publishers

Thesis

Between 1984 and 2000, for major software publishing companies, success in the Macintosh market is an indicator of success in the Windows market. A company that understood the basic concept of the Macintosh market was better equipped to develop and sell successful consumer and professional software in the Windows market than a company that didn't. Companies that ignored or failed in the Macintosh market ultimately failed in the Windows market as well. Put another way, a company that attempts and succeeds in selling a product in the Macintosh market is somehow empowered to become successful in the Windows market.

Failures

The story is similar for all of these applications. The Macintosh product either didn't exist or was a halfhearted attempt that failed because the designers just didn't "get" the Macintosh. The Macintosh versions of these products were inelegant and violated the User Interface Guidelines. As a result, hey failed in the Mac market against products whose makers did understand the Mac's market demands.

Failed Company Product Product Type
Ashton-Tate (Borland) dBase database
Borland Turbo Pascal, Turbo C
Quattro
Sprint
development tools
spreadsheet
word processor
CompuServe   isp
Lotus 123 spreadsheet
MicroPro WordStar word processor
Novell   network operating system
Prodigy   isp
WordPerfect   word processor

Successes

These products are in two groups: those which had competitors in the "Failures" section and those which, because of their basic nature, were originally developed on the Macintosh and were later ported to Windows.

Several successful products had direct competitors which did not succeed:

Successful Company Product Failed Competitors Product Product Type
AOL   CompuServe,
Prodigy
  isp
Apple;
Fox Software (Microsoft)
FileMaker;
foxBase
Ashton-Tate (Borland) dBase database
Metrowerks CodeWarrior Borland Turbo Pascal, Turbo C
development tools
Microsoft Excel
Word
Borland Quattro
Sprint
spreadsheet
word processor
Microsoft Excel Lotus 123 spreadsheet
Microsoft Word MicroPro,
WordPerfect
WordStar,
WordPerfect
word processor
Microsoft Windows NT Novell   network file server
Qualcomm   [1]   Eudora e-mail client
Norton Utilities; Symantec   [2]   disk defragmentation utilities

[1] Qualcomm shares the e-mail client market with Netscape and Microsoft, which also understand the Macintosh and thus produce quality e-mail clients for Windows.

[2] Norton Utilities began on Windows but quickly learned how to create quality products for the Macintosh. When it was acquired by Symantec, which already had a competing product, the two were merged under the Norton name. When Windows began to include this sort of utility in the operating system, Norton Utilities for Windows disappeared. Norton maintained a presence on Windows for a while with Norton Commander, an application that makes the Windows File Manager look more like the Macintosh Finder.

The remaining successful products, by their nature, required development on an inherently multimedia platform such as the Macintosh.

Successful Company Product Product Type
Aldus (Macromedia) FreeHand
Fontographer
vector graphics editor
font foundry
Adobe Photoshop
Illustrator
raster graphics editor
vector graphics editor
Apple TrueType
QuickTime
font technology
video playback format and applications
Macromedia Director multimedia authoring tool
Microsoft Internet Explorer www browser
Netscape Navigator www browser
Macromedia Dreamweaver www authoring tool

Adobe was founded to create technologies and products that are central to the Macintosh. It remains highly profitable as a publisher of software for Macintosh and Windows.

Aldus was an early presence in the Macintosh market. When it merged with Adobe (and two products were sold to Macromedia), its products were soon were released for Windows as well as Macintosh.

Macromedia wrote the original Macintosh mouse demonstration; this became the foundation of Director. After the merger of Adobe and Aldus, Macromedia acquired Aldus products that competed with existing Adobe products.

Exceptions

This observation is not an absolute rule, for there are some exceptions. However, they do not detract from the basic thesis.

Microsoft C, C++ development tools for Windows

These tools were never created for the Macintosh. However, Microsoft as a company learned enough about GUIs through its experience writing software for the Macintosh to create Windows and become the most successful software company. Microsoft's visual tools were preceded by those of Borland (Turbo Pascal and C) and Symantec (Think Pascal and Lightspeed C).

Corel Draw

CorelDraw was well loved on Windows, but, according to some, mostly because of its free bundled clip art collection.

Fractal Design

Fractal Painter and related tools were created for the Macintosh but not for Windows. Under the weight of competition from Macromedia and Adobe products, this company eventually disappeared as a publisher of Mac software.

Conclusion and Analysis

Success in the Windows market requires the ability to create good quality product. A software engineering organization that has the technical competence, the understanding of customer needs, and the marketing skills needed to survive in the Macintosh market is well equipped to transfer those skills to success in the Windows market. Companies that thrived in the DOS environment but didn't have the skills needed to succeed on the Macintosh also did not have the skills for Windows, and thus ultimately failed. Even Microsoft had to cut its teeth on the Macintosh before it could develop a GUI that customers would accept.


The Place of the Macintosh in the Success of Personal Computer Software Publishers
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