Customer Information

• Full name
• Customer ID
  Each customer is given an ID, and when they go to rent a movie, they can state either their name or, more preferably their ID number.
• Address
• Phone number
• Birthday
  If you keep the "free rental on your birthday" special, this will automatically handle free rentals for you.
• Credit card number
• Driver's license number
• "Start date"
  The date the account was created.
• A list of rentals made and their dates
  If the customer rents a movie more than once, the clerk will be informed so (s)he can tell the customer that they've rented it before and may not want to rent it a second time.
  Other options of the proposed software will be able to tell you what customers rent the most movies, what types of movies they rent the most, how often they rent movies, etc.
• A list of problems
  If you decide to drop customers after a certain number or types of problems, the automatic record-keeping will handle it.
  Also, problems (damaged tapes, late returns, etc.) are recorded in the customer's file automatically when tapes are returned.
• A list of "authorized users"
  If a customer's spouse, children, club, class, etc. are to rent tapes, they can be in different names (and using different "levels") than the main account.
  Up to 9 authorized users are allowed per account. Each authorized user's "pseudo-account" contains the following information:
  • Full name
  • Address
  • Phone number
  • Birthday
    Mainly used to determine if a user is 18, but you can optionally allow authorized users to have their "own birthday" free rentals.
  • Level
    Different levels of authorized users gives them privelges to rent different ratings of movies. (A parent wouldn't want their 12 year old renting R or NC-17 rated movies!)
  All other data for rentals, problems, etc. is stored under the main account (but each entry notes which user, either the main user or one of the authorized users, is the renter.)