Rebecca F from the Sonoma County Folk Society group from the Business of Web Design class submitted the Client Content report
Client Communication :
Initial client meeting, a couple of emails regarding content requests and one phone call from one of their team members regarding some images. Our PM has been the major conduit for client contact to keep things simple.
Project Accomplishments -
I believe that we have about 50% of the content. Yes, I do have enough content to complete my portion (design) of the proposal.
Client/Team Interactions:
Most interaction has been via email. No, I do not see problems at this stage.
Problems or Concerns:
Grant Brott from the Womens Global Leadership Initiative group from the Business of Web Design class submitted the Client Content report
Client Communication :
We have had one face to face meeting, and have been in contact with the client since then via email
Project Accomplishments -
We received our 50% content mark on the 24th. And are now receiving more of it. We have deadlines set and it appears the client is waiting till the last minute for them which is a hassle.
Client/Team Interactions:
Interaction with the client is ok would like to see a slow trickle of information instead of everything at the last minute for our deadline dates.
Problems or Concerns:
Jonathan Piehl from the Partners For Sustainable Pollination group from the Web Content Practicum class submitted the Client Content report
Client Communication :
We have had two face to face meetings with the client. One of our members went to one of the organizations informational meetings. Lately we've been emailing mostly. I try to make sure the client gets an email from us at least once a week to make sure she's aware of what she needs to be doing and where we're at in the process.
Project Accomplishments -
I would say we have about 75% of the content from the client. I have set a date of Mar 13th for 100% of the final content so we have a week of wiggle room if the content doesn't come in. I believe we have all the information we need for the web proposal.
Client/Team Interactions:
Interaction with the client has gotten better over time. Both us and the client were unsure of how to go about this whole process, but we've gotten a better footing now. We are being more strait forward with the client and the client is working hard to get us what we need.
Problems or Concerns:
Mark Foote from the American Philharmonic group from the Web Content Practicum class submitted the Client Content report
Client Communication :
We've had three face-to-face meetings with the client, the latest one this evening (23Feb). Looks like Stephen's design is approved, the client is advised of section 508 requirements, no splash page will be needed, but we have one additional page to add to our list ("email verification").
Project Accomplishments -
We have received a CD with content, my understanding is that most of the content is on the CD but we haven't verified that (I just got my copy tonight). Krisha was advised tonight of 17March as a deadline for 100% content. I think with the input of the team and our discussion tonight, I should be able to correct and complete the production standards and the deliverables by next week for the "Web Proposal Meetings" class.
Client/Team Interactions:
I think we all get along well, Krisha is very pleasant to work with and good with details, so I think she understands what we need to complete the project and approximately what we will deliver. I don't see any problems at this point in time. She has been advised that although we will copy the code that they are using for videos and for the "cutenews" archival software to the new website, we won't be able to test the interaction until the pages are loaded on the AP site.
Problems or Concerns:
Anna-Maria (Anni) Wernicke from the UASA group from the Business of Web Design class submitted the Client Content report
Client Communication :
We have met twice with the client in face to face meetings. There has also been some emails, 1-2 times a week.
Project Accomplishments -
I am not sure about the content. I have asked the client some questions about the flowchart and am awaiting a response.
Client/Team Interactions:
I think the communication is OK, but it could be better. They mean well, but are inexperienced in design issues. Knowing that, I would have approached the first meeting differently. I would have sent them more info before the meeting, as a "tutorial," or questions to think about. I would have asked for more specific color suggestions up front and suggested having only one person involved in design decisions.
Problems or Concerns:
Cathea Scheer from the Partners for Sustainable Pollination group from the Business of Web Design class submitted the Client Content report
Client Communication :
The only contact I have had has been in the 2 f2f meetings with our group, while other members have had email contact.
Project Accomplishments -
We have a small questionable percentage of total content. Some of content are articles that need author's permission and other content are links that 'borrow' content from other sites. Our PM has been great about following up with client on meeting the deadlines.
Client/Team Interactions:
From my experience at the 2 meetings, the group interacts well f2f, especially now that they have found some footing and gotten over any 'shyness' about what to say to client, myself included.
Problems or Concerns:
Stefan Fanslow from the Women's Global Leadership Initiative group from the Web Content Practicum class submitted the Client Content report
Client Communication :
none after the initial face-to-face meeting.
Project Accomplishments -
according to Doane we have atleast 50 percent at this point.
Client/Team Interactions:
Problems or Concerns:
Bradley Mark from the Partners for Sustainable Pollination group from the Business of Web Design class submitted the Client Content report
Client Communication :
All contact lately has been via email. we have had face to face and email contact. 2 to 3 face to face meetings and a number of emails - estimate 7 to 10.
Project Accomplishments -
We just got content today - may be 100% not sure yet. However, it is plagiarized content - just given to us for filler. We were informed today that the web site will not be live until the end of summer when the Board will have time to review/create content for a live site.
Client/Team Interactions:
The mood is friendly. The client simply has no time to provide content at their busiest time of year. They will have a site that is usable in the future.
Problems or Concerns:
Amy McVicar from the Sonoma County Folk Society group from the Web Content Practicum class submitted the Client Content report
Client Communication :
Team has met with client (I wasn't there).
Project Manager in phone & email contact with client, rest of the team cc'd on email communications. Frequency of communication with client is weekly in not more often.
Project Accomplishments -
The client had a website so depending on confirmation from client on current content being usable for new site may have 50% - 100% of content.
Client/Team Interactions:
No.
Problems or Concerns:
Rose Carlson from the UASA group from the Business of Web Design class submitted the Client Content report
Client Communication :
We have had 2 meetings with the client, and communicate weekly mostly by email.
Project Accomplishments -
We have %70 of the content but struggling with the organization of the content a little. We should have all the content by the end of the week as we need to clarify with the client what content we should have. We may need a little more from the client but we are moving towards a web proposal nicely.
Client/Team Interactions:
oue team is interacting great and I appriciate my teams effort.
Problems or Concerns:
Larry Roberts from the FANHS group from the Web Content Practicum class submitted the Client Content report
Client Communication :
We had a conference call today to review progress and how the system is working. We mainly communicate via email, with the agreement to discuss items on the telphone as required. We email several times each week. I send status to confirm receipt of content and information.
Project Accomplishments -
70% of content has been received to date. We are working on the final content and discussed the 3-20 deadline again today. I think that we have most of the information required to complete the web proposal based on our conference call today.
Client/Team Interactions:
Our designer has emailed the client with content questions, the group reponds well to each other. We see this week as being very busy, as we prepare to create the web proposal, but think we have enough to get a proposal on the table. I told my team that I need 3 days to compile the information and put the Web Proposal together in time for 3-2.
Problems or Concerns:
Albert Shanto from the Legal Aid of Sonoma County group from the Web Content Practicum class submitted the Client Content report
Client Communication :
We have had one face to face meeting previously, and I will meet with the client again today. We have had numerous emails with our client, roughly 20.
Project Accomplishments -
We have nearly all of our content, excluding images. Of those images, we have received 20 from the client, and are in the process of scheduling a photo shoot. I will meet with the client today to receive the information needed to complete the Web Proposal.
Client/Team Interactions:
Our group is interacting well with the client. Frequency of communication varies week to week, but we have most of the information we need. My sense is our client is anxious to have their site, and that they're juggling the site with other priorities. I don't foresee any problems arising.
Problems or Concerns:
Albert Shanto from the Legal Aid of Sonoma County group from the Business of Web Design class submitted the Client Content report
Client Communication :
We have had one face to face meeting previously, and I will meet with the client again today. We have had numerous emails with our client, roughly 20.
Project Accomplishments -
We have nearly all of our content, excluding images. Of those images, we have received 20 from the client, and are in the process of scheduling a photo shoot. I will meet with the client today to receive the information needed to complete the Web Proposal.
Client/Team Interactions:
Our group is interacting well with the client. Frequency of communication varies week to week, but we have most of the information we need. My sense is our client is anxious to have their site, and that they're juggling the site with other priorities. I don't foresee any problems arising.
Problems or Concerns:
Jerilynn Johnson from the Legal Aid of Sonoma County group from the Business of Web Design class submitted the Client Content report
Client Communication :
We have had one face to face meeting, and lots of email! I've haven't saved every single one, so I can't count exactly how many, but from the ones I have, I still have about 20 she sent to me, and there is at least one reply back to her for each one of those.
Project Accomplishments -
We have close to 100% of the content (other than pictures). I know we still need a few small things, and my partner has a meeting with her today and will ask her about those. I think I can finish the web proposal with what I have at this point. It may change very slightly, later on, but it will be very close to the final product.
Client/Team Interactions:
Everything seems to be working well. We had a deadline of receving the outline/most of the content of last Friday, which she managed to meet (on Saturday). No problems right now...
Problems or Concerns:
Jerilynn Johnson from the Legal Aid of Sonoma County group from the Web Content Practicum class submitted the Client Content report
Client Communication :
We have had one face to face meeting, and lots of email! I've haven't saved every single one, so I can't count exactly how many, but from the ones I have, I still have about 20 she sent to me, and there is at least one reply back to her for each one of those.
Project Accomplishments -
We have close to 100% of the content (other than pictures). I know we still need a few small things, and my partner has a meeting with her today and will ask her about those. I think I can finish the web proposal with what I have at this point. It may change very slightly, later on, but it will be very close to the final product.
Client/Team Interactions:
Everything seems to be working well. We had a deadline of receving the outline/most of the content of last Friday, which she managed to meet (on Saturday). No problems right now...
Problems or Concerns:
Susan Bergna from the PFSPollination group from the Web Content Practicum class submitted the Client Content report
Client Communication :
Two face-to-face, multiple e-mails. Client is not good at responding to e-mails or communicating effectively.
Project Accomplishments -
Today we received quite a bit of content--We didn't have any before this. According to the recently revised storyboard we need 5 more pages and some of the pages we got today have just minimal content and I think she'll be sending more. PM has asked for the rest of the content by March 13. Yes, I definitely need to know what is going on the index page.
Client/Team Interactions:
No problems--Client interactions are minimal
Problems or Concerns:
Doane Atwood from the Women's Global Leadership Initiative group from the Web Content Practicum class submitted the Client Content report
Client Communication :
Project Accomplishments -
Client/Team Interactions:
Problems or Concerns:
Antonio Ventura from the FANHS group from the Web Content Practicum class submitted the Client Content report
Client Communication :
we have one face to face and the rest has been happening by emails
Project Accomplishments -
we do have some content but not sure which percentage that could be, we are assuming that the client is sending what they thing is important at this point.
Client/Team Interactions:
ours PM is in direct communication frequently updating the goals
Problems or Concerns:
Jessica Bobier from the Saturday Afternoon Club group from the Business of Web Design class submitted the Client Content report
Client Communication :
We have had two face to face meetings with our client. Both meetings were very productive. We have another meeting with our client coming up on sunday 2/22.
Project Accomplishments -
We have well over half of our content. We expect to receive the last bit of content at out meeting in a couple days. Our client is planning to get us some more pictures also, but I'm not worried about it if they don't have them ready on sunday, as they have already given us a disk with tons of pictures to choose from. They just didn't have any pictures of people, which is what we requested from them.
Client/Team Interactions:
Our group interaction has been great. Everyone's communicating and we haven't really com up against any problems.
Problems or Concerns:
Nichelle Rourke from the Sonoma County Folk Society group from the Business of Web Design class submitted the Client Content report
Client Communication :
We have had one meeting with client. Our second face to face is on Friday Feb 27. I have spoken on the phone twice, to set up meetings and ask for a responses to emails. I have sent about a half dozen emails and received about half back, but hopefully this is improving.
Project Accomplishments -
I think we have at least 50% of the content. We are creating the Creative Brief which should outline exactly what we need and can then determine what is missing. With that list I will set some deadlines. I don't need anything for my part of the Web Proposal, the others haven't mentioned needing more info.
Client/Team Interactions:
We have had a meeting and a few emails. The contact is minimal but suffient for now. I think if we are direct on what we need from the client then they can respond fully. So far so good.
Problems or Concerns:
Dusty Dwyer from the United Against Sexual Assault (UASA) of Sonoma County group from the Business of Web Design class submitted the Client Content report
Client Communication :
We have had intermittent communications by email. We had a good meeting with the client on 2/18. Hope we have opened the way to better communications.
Project Accomplishments -
Expecting to have the full content by Friday? Hope to have the story board then. Waiting for more clarity of content by Friday, 2/20.
more details...coming soon...
Client/Team Interactions:
On our part, I feel our communication skills as a team are very good. But the client is not sure what they really want, or how they want it. I am a little concerned about this. It seems that they should have a clearer vision and decisiveness about the project by now. I am definitely going to be praying for things to come together for them and us.
Problems or Concerns:
Stephen Rodier from the American Philharmonic group from the Business of Web Design class submitted the Client Content report
Client Communication :
The team has had numerous emails with the client and has met with her twice. I have also exchanged email with the client and met with her twice outside the group. I have also met most of the board members and the conductor.
Project Accomplishments -
We have well over 50% of the content. Out of 19 pages we have copy for 16. I have all the photos on the existing site but still need originals for the ones I want to enlarge like the header and footer photos. I have asked for the flash .fla files so I can update ones they might want to keep. We haven't reached a final decision on whether to have a splash page yet. The client has the deadline calendar and is paying close attention to keeping ahead of it.
Client/Team Interactions:
Interaction with the client is very good, she is very responsive to email and all our requests. I don't see any problems arising at this time
Problems or Concerns:
Jerry Adamson from the American Philharmonic-Sonoma County group from the Business of Web Design class submitted the Client Content report
Client Communication :
The team has met face-to-face with the client twice and she has offered to join us at various times whenever it is necessary. I have also corresponded with the client on many occasions via e-mail. I attended the American Philharmonic concert on 2/15 and, as a guest of the client, met most of the board members as well as the conductor to get a feel of the organization.
Project Accomplishments -
I picked up a CD containing the download of the current web site and passed it around to other team members. It's hard to estimate the exact percentage of content we have since the content isn't changing that much. The orchestra and board members are always subject to change but we have probably over 90 percent of the content we need. We still need images from the photographer and the client has put in a request to obtain them.
Client/Team Interactions:
We have a very good client and she is willing to contribute in any way to the success of the project. The board members are also enthusiastic about what we are doing. I don't see any problems arising from the client.
Problems or Concerns:
Anna Narbutovskih from the Sonoma County Folk Society group from the Web Content Practicum class submitted the Client Content report
Client Communication :
We've had one face to face meeting and another one will take place very soon with the PM and the DES. The client has shared emails and images. The PM and DES have good communications with the client.
Project Accomplishments -
At the current date we have possibly 20-40% of the content which consists of the content of the existing website. It's unclear at this time how much of that content the client wants to keep. We know that there will be more images for the slide shows and we don't have those yet. We've set clear deadlines for the content. I think we can complete the web proposal without all of the content.
Client/Team Interactions:
We are all interacting well. I don't see any problems and anticipate a successful outcome.
Problems or Concerns:
Gary Cross from the Saturday Afternoon Club group from the Web Content Practicum class submitted the Client Content report
Client Communication :
We had a second meeting with our clients near downtown, on the 8th of February. It was a productive meeting and lots of accomplishments were made. The client is very excited about having a web site for the group.
When we arrived; she had the furnance running and was nice and toasty in the room.Even had made coffee and decaf for us. Gave our team a tour of the building and so much history was provided.
Project Accomplishments -
I would have to say we have just over 50% of the content. So much has been provided for our team.
Feel that there is enough information, to complete my part of the web proposal.
Client/Team Interactions:
My Content Developer and Designer is having a meeting with our client on the 22nd of February. Just to get a few more images to add to the finished site. Then they will contact me via email; to let me know what was discussed and how the meeting went with the client.
Think things are running smooth up to this point. I'm very excited to see the final project completed.
Problems or Concerns:
Barbara Vallauri from the Saturday Afternoon Club group from the Web Content Practicum class submitted the Client Content report
Client Communication :
We've had two face-to-face meetings so far, with another scheduled for February 22nd. These have been very productive, as our client is cooperative and eager to get us whatever we think we need.
Project Accomplishments -
I think we have about 80% of our content, and expect nearly all of the outstanding items at our next meeting. A few things such as photos may trickle in later, but most of it is already in our hands.
Client/Team Interactions:
I don't see any problems. The client doesn't need a very complicated site, and we communicate very well.
Problems or Concerns:
Gloria Batemon from the Americian Philharmonic group from the Web Content Practicum class submitted the Client Content report
Client Communication :
After our PM had sent several e-mails back and forth to the client, we all met on January 28th, at the SRJC to introduce each other to the client. We will be meeting again in two weeks.
Project Accomplishments -
Our client had already answered all the questions that had been sent over to her. The answers were passed around and discussions on how involved the client wished to be. I'm glad she wants to be heavily involved with the process and even asked for a copy of our due dates, so she could get things to us ahead of schedule. Most of the content on the site will be used again. There are some picture changes along with some content that will be changed.
Client/Team Interactions:
We all interacted nicely with the client. The client really sounds enthusiastic about our group and the knowledge each of us hold. I am very happy to be in this team and looking forward to what we can produce. I see no problems at this stage.
Problems or Concerns:
Original Script by Philip Tardif for use by Linda Hemenway