Bill Batten from the Equi Ed group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
* Teammates will check their email at least once a day. * Within 24 hours. * Eric will email the group about 2-3 times a week with updates. * The group will meet in person, by skyping and on wiggio. * We all have everyone's phone numbers. If someone is out of action, we'll all decide who does what for whom. * When the client is emailed, the team will be cc'd.

The tools we are using are:
Mainly email, but we also have a Wiggio page, we speak on the phone and we'll meet face to face.

If someone has a problem with me, I hope they tell me right away in any way they feel most comfortable and I'll share the outcome or solution with the rest of the group ASAP. But, if they want to talk with the PM first and have him talk to me about it, that's fine.

Sasheena Arbogast from the Petaluma Educational Foundation group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
We will check email daily. We will respond to email within 24 hours. The PM emails the group at least every other day. The group meets at class meetings and through Skype every Thursday at 2pm. Our emergency plan is to keep our info on paper and we all have back up phones and computers. Whenever the client is contacted the messages will be cc'd.

The tools we are using are:
We use email, Skype and Google for our content management and project site.

If you can talk to me in person, then email me. If we can't figure it out we will contact the PM for help.

Sasheena Arbogast from the Petaluma Educational Foundation group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
We will Check Email Daily and Respond to emails Within 24 Hours. The PM Emails the group at least every other day. The group will meet at class meetings and Every Thursday at 2pm through Skype. Our emergency communication plan is to put our contact info on paper. We also have back up phones and computers. Whenever the client is contacted the emails will be cc'd.

The tools we are using are:
We will be using Skype for our weekly meetings, Google for our website and content management, and emails for all messages.

I'd say to tell me in person if possible, then email me. If the two people in conflict can't come to an agreement then contact the PM.

Robert Peers from the Equi-Ed group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? Once per day. * How quickly do you expect your classmates to respond to your email? Within 24 hours. * How often will the PM email the group? Two to three times per week. * How will the group meet? - Email, phone conference (Skype or by actual phone), online chat room (Wiggio), virtual meeting (Wiggio), or in person. * Describe your emergency communication plan. What should I do if my computer or electricity dies? Exchange phone #s and put them on a piece of paper so you can call and let your team know. Identify alternate computers you can use (labs at the JC). Back up team data on flash disc so you have past email, client data, etc. What to do if you are ill or have emergency Use email to contact team. Clarify what you can and can’t do. If needed designate a person who will take over your duties. Set time for checking in again. What to do if phone dies Use email or post a message on Wiggio. Exchange alternate phone numbers. * When one team member emails the client will the team be cc'd? Yes

The tools we are using are:
Email, Skype, Wiggio (wiggio.com), or phone.

Email and Skype have been used when questions occur. Am open to face to face meetings if someone feels more comfortable meeting in person.

Kyle Janssen from the PALS group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? Daily. * How quickly do you expect your classmates to respond to your email? Within 24 hours. * How often will the PM email the group? She will be following your recommendation of 3 times a week. * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. We will communicate via Basecamp and email. If a meeting is necessary we will set one up via skype. * Describe your emergency communication plan. - If it is something more urgent than can be communicated through Basecamp or email, we all have each other's phone numbers and can call/text each other. * When one team member emails the client will the team be cc'd? - Most client communication will be through our PM. If one of us needs to contact them directly, we will cc our PM.

The tools we are using are:
We will be communicating primarily by Basecamp and email. In the cases where we want to meet in person, Skype will be used to cover long distances.

The best way to contact me is by email, of course face to face is better when possible. We are all pretty cordial, so if there is a problem, it can be worked out directly with the other person before going to the PM and instructor.

William Parks from the Petaluma Educational Foundation (PEF) group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
We discussed, and agreed upon checking it every day. We agreed that responding within 24 hours will be doable for all of us. The PM agreed to email us at least three times a week. We are planning on meeting at a set time every week, either on Skype or in person - to be determined before each meeting. Our PM has kindly created a contact sheet with all of our contact info as part of our emergency communication plan. We also agreed to CC the team on any email sent to the client, so as to keep everyone on the same page.

The tools we are using are:
Email and Skype, and we have also set up a time to meet every week. Whether that meeting is over Skype or in person will depend on the criteria of the meeting.

Talking directly to me is the best way for me. If someone doesn't feel comfortable doing that and goes through our PM, I have no problem with that and won't take any offense. We are here to work together, after all, not against each other.

Skip Wallace from the Extended Childcare Coalition group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? Daily if possible * How quickly do you expect your classmates to respond to your email? Shoot for within 24 hours * How often will the PM email the group? 3-4 times per week, more if necessary * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. Email, skype, by phone if needed * Describe your emergency communication plan. We have exchanged phone numbers and can reach each other that way, we will also let each other know if we will be unavailable for a couple days * When one team member emails the client will the team be cc'd? Yes

The tools we are using are:
Methods of communication: We will be using Email, skype and phone if necessary. Those of us who are new to Skype are picking it up pretty quickly.

Chain of command with conflict resolution: The PM prefers conflict resolution via phone because emails can be misinterpreted. First talk to person involved, then PM, then instructor if necessary. I have a good deal of experience with conflict resolution in a professional setting, I'm not too worried about this...but it is good to have a procedure

Darrell Kopriva from the RECOURSE Mediation Services group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
My team has agreed that we will use email as our primary communications route. We will try and email 2 to 3 times per week and each member agrees to check email atleast once a day and reply prompyly. As a back up, we have exchanged cell numbers in case email fails. Our plan on emailing the client will be to CC all members on every email even though it might be a question from DES to client. That way all members are up to date on all conversations and is on the same page. We will also use Skype when needed and basecamp if needed.

The tools we are using are:
Email, then Cell Phone, and Skype and basecamp if needed.

Email will be the best way to solve problems due to team members schedules.

Carolyn Warren from the CCE group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Our Team communication Plan is: How often to check email? Every day. Personally I check it about 5+X/day. How quickly to expect teammates to respond? Within 24 hours. How often will the PM email the group? Almost every day in the beginning, maybe 3X/week as time goes on. How will the group meet? Preferably in person if needed. Some in the group don't have a mic on their computer. Describe emergency comm plan: cell phone if no electricity, email if phone dies.Always have phone #'s/email/skype info written on a piece of paper the old-fashioned way. When one team member emails the client will team be cc'ed? Yes, I plan to for major exchanges esp since we are such a small team. If it's something small then probably not.

The tools we are using are:
The tools we are using are: I think we decided that email will be best since that is something we all have in common. I can text Andrew if we have something we need to discuss content-wise. And I think we will be trying Google docs

The most effective way to solve problems or conflicts is to: Either phone call or face to face. I feel with emailing or texting sometimes things are written with a tone that maybe the writer didn't intend. Or that the reader could possibly misconstrue something. A human voice is best for resolving conflict. Chain of command would be to talk to the person involved first, then the PM, then instructor.

Eshawn Zuniga from the Redwood Community Health Coalition group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
Most of my group members said that they exchanged email, skype and phone numbers but email will be used in the beginning. Our group will meet with Linda on Friday. I have not received any of the contact information that they exchanged yet. I am a bit confused though because I see two people that list they are on the RCHC that were not on the original list.

The tools we are using are:
I have experience with email, skype, aim, yahoo messenger, yahoo chat.

I have learned that asynchronous communication such as text, email, aim, yahoo messenger, etc. so a phone call can clear up all the missing tones or information in the asynchronous.

Stephanie Schack from the PALS group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Our team has decided that we will all chick our emails on a daily basis and respond within 24 hours. Stephanie Shea has been having some internet issues so we're not completely sure how often she plans to email the group as a whole. Most of the time, we will be communicating through Basecamp but we will have Skype sessions occasionally. We found that the quickest way to get ahold of people in our group would be via text message so we will text during emergencies. We don't feel that is necessary to cc the whole team when contacting the client but it is necessary to inform our PM that we have done so.

The tools we are using are:
We are mostly communicating through Basecamp, email, and Skype. During emergency situations, we will communicate through text. I am new to both Basecamp and Skype but they have both been pretty easy to learn so far.

The best way to reach me is by text or email. I would prefer to talk to the person/people involved, then talk to our PM and then talk to the instructor if absolutely necessary.

Brian Phipps from the Recourse Mediation group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Our team will check our e-mail once a day . We will respond to e-mail when we read them, the same day. The PM e-mails three time a week. Group meeting will done in person and on skype. Emergency communication plan is to call on the phone. client e-mail will always be CC'd.

The tools we are using are:
We will communicate with skype, e-mail, and phone. I feel very comfortable with these communication tools.

If there is a problem with a team mate we e-mail first then call them on the phone. If that doesn't work talk to PM then instructor.

GINA LA FORGE from the Equi-ed Equine Education group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? Twice a day How quickly do you expect your classmates to respond to your email? Within 24 hours How often will the PM email the group? 3 times per week How will the group meet? - in person, wiggio, skype, and email. Describe your emergency communication plan. What should I do if my computer or electricity dies? 1. exchange phone #s and put them on a piece of paper so you can call and let your team know 2. identify alternate computers you can use (labs at the JC) 3. back up team data on flash disc so you have past email, client data, etc What to do if you are ill or have emergency 1. use email to contact team 2. clarify what you can and can’t do 3. if needed designate a person who will take over your duties 4. set time for checking in again What to do if phone dies 1. use email 2. exchange alternate phone # When one team member emails the client will the team be cc'd? Yes

The tools we are using are:
wiggio, skype, email, and telephone. I don't have any concerns.

They can email me, skype me, phone me, or speak with me face to face, whatever they feel most comfortable doing.

Joan Clark from the Salvation Army Double Punches Boxing Club group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* our teammates agreed to check email at least once per day. * we agreed that a 24 hour response time is expected, and we'll communicate if someone knows they'll be out of touch any longer for any reason. *the PM will email us at least 3 times each week. * we will meet every Wednesday at 10 am -- usually by Skype. * we exchanged mobile numbers and all agreed to text or call in case of any emergencies * all team members will be cc'd on all emails to the client.

The tools we are using are:
Primarily email and Skype. I personally hadn't used Skype for a long time, so it took a little time to get everything working again, but now I'm in great shape. Our PM tried to get us into a group on Windows Live, but I'm the only one who responded. It seems the others don't have an account set up for that.

Conflicts will be addressed with the person/s directly, but if resolution is difficult with one on one, we will address it with our PM. If he reaches an impasse, he will bring it to the instructor.

Sopheap Pen from the Redwood Community Health Coalition group group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Our teammates will check their email daily. 2. Our teammatese will responses to emails will be done not over 24 hours. PM will email Teammates at least one time per week. The Group will meet via Skype, email and in person when needed. 5. Emergency communications will be done via phone, email and text 6. All emails will be cc'd to the team.

The tools we are using are:
We will be using email, skype and cell phone along with texts as needed. Skype is new to me I have never used before since I use skype with instruction last week. I think Skype is much better than Yahoo Messenger for communication. No, I don't have any concern at all.

If there is a conflict I would hope that my teammate would feel that they can communicate with me so that we can come to a resolution. I am available via phone, email and skype. I think all members of the team should be involved in conflict or problem in order to solve.

Paul Clark from the YMCA Sonoma County group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? Around Noon Everyday. * How quickly do you expect your classmates to respond to your email? Within 24 Hours. * How often will the PM email the group? Everyday As Needed. * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. In Person, Email, Phone, Skype if Needed. * Describe your emergency communication plan. Phone, Email, Contact Other Team Member. * When one team member emails the client will the team be cc'd? Absolutely.

The tools we are using are:
* What tools will your group be using to communicate? Email, Skype and Phone. * What is your experience with these tools? Good. * Do you have any questions or concerns about these tools? No.

* What is the most effective way for teammates to solve problems or conflicts with you? Email, Phone and Face to Face. * What is the chain of command for problem solving? 1.Talk to person involved. 2.Then talk to PM. 3.Then talk to instructor.

Paul Clark from the YMCA Sonoma County group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? Around Noon Everyday. * How quickly do you expect your classmates to respond to your email? Within 24 Hours. * How often will the PM email the group? Everyday As Needed. * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. In Person, Email, Phone, Skype if Needed. * Describe your emergency communication plan. Phone, Email, Contact Other Team Member. * When one team member emails the client will the team be cc'd? Absolutely.

The tools we are using are:
* What tools will your group be using to communicate? Email, Skype and Phone. * What is your experience with these tools? Good. * Do you have any questions or concerns about these tools? No.

* What is the most effective way for teammates to solve problems or conflicts with you? Email, Phone and Face to Face. * What is the chain of command for problem solving? 1.Talk to person involved. 2.Then talk to PM. 3.Then talk to instructor.

Sam Euston from the Friends Of Henry1 group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
1x by 5 pm * How often do you expect your teammates to check their email? 48 hr. * How quickly do you expect your classmates to respond to your email? 3x's per wk * How often will the PM email the group? 6 to 7:30pm Wed Group meets SRJC Lib * in person, chat, phone conf, email asynchronous mtg. 1st (in email subject) Priority Describe the team emergency plan? Yes * When one team member emails the client will the team be cc'd?

The tools we are using are:
Email, Skype, Phone, & Facebook

We didn't discuss this in our communication meeting. For me, I think it would be best to discuss any issues one on one with the person. If our one on one didn't resolve, I'd bring it up in the group and see if a group "think" could resolve it. And if that bring resolution, I'd suggest that we request an instuctor "intervention".

Jennifer Maurer from the Horses Building Communties group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
http://www.santarosa.edu/~lhemenw/busweb/homework-bus-web.shtml 1. How often do you expect your teammates to check their email? I expect my teammates to check their email daily, and possibly more. 2. How quickly do you expect your classmates to respond to your email? I expect my teammates to respond to my email within 24 hours, hopefully as soon as possible. 3. How often will the PM email the group? (I don't believe we discussed this in our Skype session) I am looking for an email from my PM 3 or more times per week. I would like it if he checked in with us on our progress, let us know his progress, and give us updates about how the entire project is coming together. 4. How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. We will meet on Skype every Monday at 2:30PM for a weekly meeting. We will also meet in person (Grant and Jennifer, Caroline by phone or Skype) when needed to go over necessary information. 5. Describe the team emergency plan? If there is an emergency with the site we are developing, we will email and call our teammates asking for the necessary help required. 6. When one team member emails the client will the team be cc'd? The team will be cc’d on all email communication with the client that is pertinent to the team. you will want to include an email to the client or make an agenda item that allows you to answer these questions.

The tools we are using are:
We are mainly using email and Skype. We did set-up a Basecamp account, but have not used it yet. We may start to use it sometime in the near future. Our group is small, with just 3 people so I think we will be fine with just email and Skype. I now have a premium account with Skype so we can have all of us on video Skype at the same time. We all seem pretty familiar with email. Skype is very easy to pick up. Basecamp is simple, but we haven't had much time to get into it yet.

Most of the time by email works for me. I am an easy going individual. If I need more clarification I will suggest a Skype session that incorporates video (simulates face to face. We seem to get along as a group. All of the team members are competent and strong personalities. As long as we follow our to do lists and communicate we should be fine.

Caroline Quintanilla from the Horses Building Communities group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
Second attempt.....the form reset unexpectedly before I was finished. Check team emails - daily Respond team emails - 24 hours or less PM emails - 3x/week just to follow up. More if there is anything going on. Group meetings - skype, each monday Emergency plan - we're still talking about this but at this point my understanding is that we will email to the team if we have a personal emergency. If the power goes out, we'll call cell phones. Contact protocol - we're still talking about this. My opinion: everyone (only 3 of us!) should be cc'd on everything, both client communications and team communications to keep everyone in the loop.

The tools we are using are:
Skype and email mainly. We have basecamp but haven't had a need to use it. I sent a document via Google Docs but one team member doesn't have a Google profile, so that didn't work. I re-sent it in the body of an email. I think we're set. Skype and email seems to be working (and is the simplest) so far.

Contact me directly. If I need to think through a response, writing (email) works best. I can be called or texted also. If needed, we'll follow Linda's chain of command suggestion. If this doesn't work, we'll be contacting Linda directly (sorry!)

Alec Primavera from the Martial Arts Youth Institute group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
-I expect my team to check email everyday. -I expect responses to email within 2 days. -The PM will email daily if necessary. -We'll meet on skype mainly when necessary or in person when possible -Contacting me on my cell phone -Yes the team will be cc'd

The tools we are using are:
I'll be using email and skype mostly.

Email is the most convenient but if there is urgency call my phone.

Brian Hamby from the Recourse Mediation group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
We check our email at least once per day. We respond as soon as we read it, if a response is warranted. The PM mails 3 times per week. We meet through Skype. We call in an emergency. We CC emails to the client always.

The tools we are using are:
We email and use Skype. I am very familiar with email. I am new to Skype, but it seems simple enough.

Email for small problems; phone for big or urgent ones. The chain of command is: person involved, PM, instructor.

Barry Lindstrom from the Equi-ed group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? twice a day * How quickly do you expect your classmates to respond to your email? within 24 hours * How often will the PM email the group? 2-3 times per week * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. wiggio, skype, email * Describe your emergency communication plan. What should I do if my computer or electricity dies? 1. exchange phone #s and put them on a piece of paper so you can call and let your team know 2. identify alternate computers you can use (labs at the JC) 3. back up team data on flash disc so you have past email, client data, etc What to do if you are ill or have emergency 1. use email to contact team 2. clarify what you can and can’t do 3. if needed designate a person who will take over your duties 4. set time for checking in again What to do if phone dies 1. use email 2. exchange alternate phone # * When one team member emails the client will the team be cc'd? Yes

The tools we are using are:
Skype, Wiggio web app, Email, phone Skype works well(most of the time) Wiggio works well, but the site has a readablity problem.

Best place to start is e mail, then Skype, then face time. Chain of command would be to talk to the person involved, of course, then the PM, then the instructor.

Erin Walsh from the Sonoma County Family YMCA group group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
refer to CS 50.31 for answers please!

The tools we are using are:
refer to CS 50.31 for answers please!

refer to CS 50.31 for answers please!

Erin Walsh from the Sonoma County Family YMCA group group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Our team has agreed to check in everyday right around noon and to respond within 24 hours if the email addresses a question.Our PM has agreed to email every day and more as needed. We will meet in person on a needed basis, email will be our primary form of communication, and phone conversation if necessary. Our emergency plan is to first phone, then email and finally contact others members until we have reached everyone. We have decided to cc everyone on all emails so everyone is on the same page.

The tools we are using are:
Tools used to communicate include email, skype if needed and the phone. We all know how to use these tools but I think our main form will be email. No questions for the moment.

If there is a problem with two members we have decided that the best approach is first talk to the person/s involved, then talk with PM, and finally take problem to instructor.

Josiah Rooney from the Sheriff Department group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Teammates will respond to email at least once per 24 hours and once per weekend. Email is classified in order of importance. 1 is most important. 4 is least important. For 1, immediate response is required. For 2, at least same day. 3, 24 hours. 4, 48 hours. The PM will email 3 times a week. The group will meet in-person once a week. Emergency communication is via phone. One of our members does not have a phone but is able to use Skype. "When one team member emails the client will the team be cc'd?" Yes, the PM will be the main correspondence with the client.

The tools we are using are:
Email, skype, phone. No questions or concerns.

Face to face is the best, but the most convenient is probably email or phone. That's basically the chain of command: talk to person involved, then talk to PM, then talk to instructor.

Dylan Stefanisko from the US Green Building Council group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Our main method of communicating is email, and we agreed to check our emails and respond to them daily. Project Manager emails the group very often, and the group has scheduling conflicts so we'll usually meet virtually. Phone is our emergency plan, and we've been cc'ing all relevant information to each other.

The tools we are using are:
Mostly email, but occasionally Skype and phone. They're effect communication tools.

Report to PM or solve the problem directly through either email or face to face meetings.

Paul Miksis from the Petaluma Educational Foundation group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
We decided to check email daily. We will respond to team mates with a 24-48 period At least 3 times a week. But it will be more email and skype were agreed upon

The tools we are using are:
We will be using email mainly. Skype is also a viable option everyone was on board with

The best way to resolve a conflict is just to address it. Email works if it is not a big issue. If it is face to face is usually best. It is best to try and deal with the conflict on your own first and take it from there if necessary.

Ron Capistrano from the Extended Child Care group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
1. Regularly, daily if possible. 2. 3. 3/4 times a week. 4. Email, Skype, in person if possible, phone if necessary. 5. Contact the group of emergency and projects/assignments affected. Group decides how to handle situation. Backup work and use other resources for internet/computer issues. 6. Yes, team will be copied on communication to client.

The tools we are using are:
Email, Skype and phone if necessary, but I have limited experience with Skype.

Speak with the person initially to resolve. If it cannot be resolved, speak with PM to intervene. As a last resort, speak with teacher.

Luigi Risi from the Hispanic Chamber of Commerce group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
-E-mails will be checked daily. -If a response is needed in a short period of time, make contact by phone. - Three times a week on average, more if necessary - The group will meet using Facebook, and face to face. Text messages will be delivered when necessary. In the same way, phone calls. - Direct phone calls to cell phones, and text messages. - Yes, the team will be cc'd.

The tools we are using are:
Email, Facebook Skype,phone text message. I might have concerns about utilizing skype due to technical problems.

Contact the person involved, send an email to the PM, email the instructor.

Alex Aspinall from the US Green Building Council- Redwood Empire Chapter group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
- We expect email to be checked everyday. - Email responses should happen within 24 hours. We have had no problems with this so far. Everyone has responded very quickly. - The PM (me) will email the team regularly with updates and status. This will be at least a few times a week. So far it has been more like a few times a day! - The group will be meeting in person, on skype, and by phone. - If an email of importance is not responded to within 24 hours, a phone call will go out. - Generally, team members will CC other team members when they email the client.

The tools we are using are:
We will mostly be using email to communicate. So far this has worked well. Andy also set up a drop box account so we can share files easily. There will be times when we will be using Skype as well.

I prefer to discuss problems over the phone or in person. It is too easy for emails to get confused or misinterpreted. I would say if a person is having an issue with another team member they should bring it up directly with that person. Next, the PM should be brought in if it is not resolved. If there is still an issue, then the instructor should be contacted.

Scott Hinde from the Russian Riverkeeper.org group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
we expect to check our email at least once a day. I expect the team to respond to my emails within 24 hours it being sent. I (the PM) will send an email to each of the team members at least 3 times a week. If an email is sent to the client we will cc each team member so everyone is aware of what is going on. The groups meeting will primarily be on line via Skype conference calling. The emergency plan for communication is that we call the PM if a computer problem presents itself. Each member should have an exterior storage device as well as having contact information written down. Secondary computers will be located in the labs or the SRJC Library. If a personal emergency happens then the protocol is to contact the team and the instructor, clarify what can and cant be done, and set a time for check in. If there is no contact after inquiries, including phone, email, or skype, and meetings are missed we will email the instructor and keep a written record of communication timelines. if a method of arranged communication dies then use the arranged alternate methods of communicating.

The tools we are using are:
We will be using Skype, email, phone. Skype conference calls I am not completely familiar with, but we used it for a conference yesterday, and, minus a glitch or two, turned out very successful.

The most effective way to solve any problems with me is to speak to me about it directly so that we can come to a mutual agreement. If there is a problem within the team, I would want the issue to be addressed between the two members. If a mutual resolution is not reached then come to me, the PM, and we will find a compromise.

Alexandre Marcondes from the Russian River Keepers group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Check email at least one everyday. Respond on 24 hours. PM will email at least 3 time a week. first email, phone ,skype and a facebook page. Have information of all group participants on paper or exterior storage device. with phone and email. in case of no computer to call. case of no phone email or skype.

The tools we are using are:
Email, skype, phone and facebook. I have experience with phone,email and skype. This will be my first time on facebook believe or not so will be interesting.

I am open for criticism 24/7 actually more like from 9am to 10pm on the phone. 24/7 on the email. I like to think that I am pretty easy to talk to so talk face to face is not a problem to me. The chain of command for problem solving goes the Person then PM then Instructor.

Andrew Bertolini from the Green Building group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
Our group decided that our main form of communication would be via email. We agreed that we would check our emails at least once, if not more times in one day. And we also agreed upon responding to emails within 24 hours of receiving them. Our PM emails us with constant updates, we never go more than one day without an email from our PM. If emails fail we have agreed to reach other via phone calls if there is a dire need to contact someone. As of now we have been CC'ed when our PM contacts our client.

The tools we are using are:
We mainly use email for communication, we have skype for group meetings if a member cannot be physically present. Other than that we have eachothers cell phone numbers.

Email is the best way to resolve conflict. And if there is a conflict the whole group should be involved in resolving it.

Annette Kirchner from the PALS group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
Our team has not yet discussed all these issues. I believe we expect teammates to check email once a day and respond within 24 hours. We each have different schedules - some of us are online during the day, while others are online in the evening. I posed a few questions to our group (via Basecamp) but I'm not sure yet how often the PM will email the group, or how our group plans to meet. I would assume we will need to meet via skype as many of us are attending class virtually. Our PM will email the client, not sure yet whether the team will be cc'd or not.

The tools we are using are:
We are using Basecamp to communicate on a daily basis. I believe we will be using skype on a weekly basis to check in. I have not used Basecamp before, but so far I am liking it.

As many of us are working remotely, I think we can try to resolve problems over email. If that is not working, we should pick up the phone and resolve the issue. Many things can get dicey on email quickly. As for problem solving, I would talk to the person directly, then the PM, and then the instructor. It will probably take a little time for us to understand how each member on the team operates.

Albert Robledo from the Salvation Army Double Punches Boxing Club group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
The team decided that we will check our emails frequently. The teammates are expected to respond to emails asap. The project manager will email the team at least 3 times a week. The team decided that we will meet each Wednesday at 10am through Skype. All emails will be cc's to all other members of the team.

The tools we are using are:
The team will use Skype, phone, email, or txt messages to communicate with the team. I don't have much experience with Skype but I'll read a tutorial on the internet and then I should be good. I have experience with email and the phone.

I think the most effective way to solve problems with me is through face to face contact and email. The chain of command for problem solving is deal with the issue with the person you are having the conflicts with. If that fails then talk to the PM to see if he has a solution. If it can't be fixed then the PM gets in contact with the instructor.

Ambrietta Gonzalez from the group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
The following was given to us by the PM and was agreed to: How often do you expect your teammates to check their email? Daily if possible How quickly do you expect your classmates to respond to your email? Within 24hours How often will the PM email the group? 3-4 times a week and more if necessary. How will the group meet? - Email, Skype, Some of us in person, and by phone if needed. Describe your emergency communication plan. ILLNESS or EMERGENCY: If a person is ill or has an emergency that may affect the project they should contact the group and detail what area of the project may be affected. As a group we can decide what needs to be done depending on the situation. INTERNET or COMPUTER ISSUES: We have all allocated a 2nd and 3rd option for computer usage. We will also exchange phone numbers and back up our work onto an external source. When one team member emails the client will the team be cc'd? yes I think all email communication with the client should be cc'd to all team members. Also any member who communicates with the client by phone shall send an update message to all the team members.

The tools we are using are:
We will be using Email, Skype and phone if necessary. I am very experienced with email and computer and new to Skype. I do not have any questions or concerns about email and Skype does not seem hard.

I prefer that the person speak to me directly either by email or by phone. I understand that emails can be misread but would prefer that the communication stay open to work out differences even if they are tough. I think that the person should be talked to and if that does not resolve things then the PM should get involved. If that does not work then the instructor should be contacted.

Karrie Painter from the Extended Child Care Coalition group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? Daily if possible How quickly do you expect your classmates to respond to your email? Within 24hours How often will the PM email the group? 3-4 times a week and more if necessary. How will the group meet? - Email, Skype, Some of us in person, and by phone if needed. Describe your emergency communication plan. ILLNESS or EMERGENCY: If a person is ill or has an emergency that may affect the project they should contact the group and detail what area of the project may be affected. As a group we can decide what needs to be done depending on the situation. INTERNET or COMPUTER ISSUES: We have all allocated a 2nd and 3rd option for computer usage. We will also exchange phone numbers and back up our work onto an external source. When one team member emails the client will the team be cc'd? yes I think all email communication with the client should be cc'd to all team members. Also any member who communicates with the client by phone shall send an update message to all the team members.

The tools we are using are:
What tools will your group be using to communicate? (email, skype, basecamp, yahoo chat, dim dim)? We will be using Email, skype and phone if necessary. What is your experience with these tools? I email on a daily bases so I am very comfortable with it. This is my first time being introduced to skype so it will be a learning experience but it seems to be fairly easy. Do you have any questions or concerns about these tools? I do not have any questions or concerns about any of the tools. I feel comfortable with all the methods of communication that we have agreed upon as a team.

What is the most effective way for teammates to solve problems or conflicts with you? I prefer that the person speak to me directly either by email, face to face or by phone. Sometimes emails can get misread so I urge the person to give me a call. What is the chain of command for problem solving? I think our chain of command should be to talk with the person first, then talk to the PM and if nothing is resolved or the issue continues then go to the instructor.

Carolyn Warren from the Center for Community Engagement group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
How often to check email? Every day. Personally I check it about 5+X/day. How quickly to expect teammates to respond? Within 24 hours. How often will the PM email the group? Almost every day in the beginning, maybe 3X/week as time goes on. How will the group meet? Preferably in person if needed. Some in the group don't have a mic on their computer. Describe emergency comm plan: cell phone if no electricity, email if phone dies.Always have phone #'s/email/skype info written on a piece of paper the old-fashioned way. When one team member emails the client will team be cc'ed? Yes, I plan to for major exchanges esp since we are such a small team. If it's something small then probably not.

The tools we are using are:
I think we decided that email will be best since that is something we all have in common. I can text Andrew if we have something we need to discuss content-wise.

Either phone call or face to face. I feel with emailing or texting sometimes things are written with a tone that maybe the writer didn't intend. Or that the reader could possibly misconstrue something. A human voice is best for resolving conflict. Chain of command would be to talk to the person involved first, then the PM, then instructor.

Yoshinori Abe from the Russian Riverkeepers group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? One a day How quickly do you expect your classmates to respond to your email? within 24 hours How often will the PM email the group? At least 3 times a week How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. One a week online or in person Describe your emergency communication plan. Contact PM and Teacher When one team member emails the client will the team be cc'd? I am not sure it, but I will ask teammates

The tools we are using are:
E-mail, Facebook, Skype, and Phone I don' have any questions!!!

What is the most effective way for teammates to solve problems or conflicts with you (email, phone, face to face)? I think telephone or skype is the best way to communicate, because at least, teammates can talk. What is the chain of command for problem solving? Same as the example.

Stephen Ferguson from the Russian River Keeper group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Communication plan -Please check your email at least once everyday. - a simple response email within 24hrs. - If you are too busy for a longer answer in an email, just let me know that you got my email within the 24hrs and you will get back to PM with more info later. - email at least 3 times a week. - messages to our Facebook page Web development Team for Russian Riverkeeper.org -If one team member contacts the client I think sending each team member a copy of that message. -Since we all have different schedules the most efficient way for us all to meet will be on line. Team Emergency Plan -If a team member loses access to a computer for any reason then that member should call the Project Managers cell or home number. -Each member should have an exterior storage device in case of technical problems. -write down team member contact information on paper. -secondary computers that can be used are located in the SRJC labs, or Library. -If a team member has a personal emergency, or is otherwise unable to take part in meetings or assignments he is to contact the instructor and the project manager and then: -clarify what you can and can’t do -set time for checking in again -If a team member is not responding to email, missing meetings, or not returning phone calls, please email the instructor and document communication timelines. -If the phone dies then use an alternate phone, or email.

The tools we are using are:
-Email (experienced) -Skype (minimal experience) -Phone (experienced) -In person meets (experienced) I am most concerned about skyp. I am new to it so I feel I must feel out the program before I am really comfortable with it.

Most effective way to solve conflicts with me is over the phone. Chain of command: Talk to PM, talk to person, talk to instructor.

Rehab Idies from the petaluma Educational Foundation group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
We all agreed to check the email every day and respond within 24 hours.The PM agreed to email everyone at least three times a week; however, he mentioned it would probably be more often.We all agreed to use email, and Skype as our meeting preferences.However, we didn’t rule out meeting in person; we all agreed to meet in class every week.Everyone agreed to put all contact information in some sort of document not on the computer. Some agreed to print out the Contact Information document while others said they would manually write it down on a separate piece of paper.The Project Manager, Scott Hubbard, agreed to email the client and cc the team for the first client meeting; he also acknowledged that he would be happy the client for the group anytime. However, if one of the other members of the team has a question and would like to email the client they have the flexibility to do so; they should sent a CC all team members with any communication with the client

The tools we are using are:
We all using email and skype. I have not used the basecamp, yahoo chat,and dim dim before, but I am willing to learn about them.

The most effective way to solve problems face to face. The chain of command for problem solving is to talk to person involved then to PM and finally to instructor.

Richard Bassett from the Sonoma County Family YMCA group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
Our team will check their email everyday around NOON and reply within 24 hours. The Project Manager will email the team everyday as needed. Our group will meet in person as often as needed in person. Our emergency plan is to use the phone, email and contact other members for help in contacting each other. The team will "Absolutely" be notified with a "carbon copy" of each others emails.

The tools we are using are:
Tools used to communicate include email, skype if needed and the phone. We all know how to use these tools. I have no questions about these tools.

If there is a problem or conflict with me our team has decided that it is best to talk face to face, by phone or email in that order. I would hope that face to face would solve any problems. We have also decided that the chain of command for problem solving should be: talk to the person involved, then talk to PM and then the instructor.

Grant Clark from the Horses Building Communities group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
Same as 8324 -- 50.31

The tools we are using are:
Same as 8324 -- 50.31

Same as 8324 -- 50.31

Grant Clark from the Horses Building Communities group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
-I expect my teammates to check their email daily or every other day. -I expect my temmates to respond to email within 24 hours, but up to 48 is reasonable. -As the PM for our group I will be emailing everyone 3-4 times per week as needed. We also skype every Monday which covers most of the weeks topics. -We will be meeting up all virtually, unfortunately. Skype, basecamp, email etc... -Our emergency communication plan would probably be talking by phone and/or email. We all exchanged phone numbers, have eachothers skype accounts, have eachothers emails and soon will be together on basecamp as well. -Yes. When I email the client with information or get an email from the client with information I will email the team and update them.

The tools we are using are:
We will be using email, skype(web cam, phone, chat), basecamp, and possibly google docs(though I haven't used that one before). I am comfortable with all these tools, but need to get to know basecamp better. I don't have any questions.

The most effective way for teammates to solve problems or conflicts with me is by email, phone, or skype. We are very virtual and I don't expect to see my teammates except for one of them only once or twice during this whole process. With that said we have a weekly Skype chat where most issues will be solved. Our chain of command is pretty straight foward. If there are any problems the whole team is involved, since there are only 3 of us with 1 being the PM. If for some reason it were to escalate then we would go to the instructor.

Claudia Andrea Raschke from the Hispanic Chamber of Commerce group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email?     Once at day * How quickly do you expect your classmates to respond to your email?    24 hours to answer. * How often will the PM email the group? Three time a week on average, more if necessary. * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. We will keep in contact by email or Facebook if it’s convenient. Luigi will be sent an email and a text message to his phone. Skype * Describe your emergency communication plan.    Email the Project manager * When one team member emails the client will the team be cc'd? Yes

The tools we are using are:
Skype, Facebook, and Email. There are not questions on my part.

Contact the person involved, send an email to the PM, email the instructor.

Monica Moura from the Sonoma County YMCA group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
We expect teammates to check their email by 2 o'clock every day. We expect teammates to respond to emails by 24 hours. Our PM will email the group every day as needed. Our group will meet in person or through emails. Our emergency communication plan will be phone or email contact other members. If you are having an emergency at least try to contact one of us so they can tell the group. When one team member emails the client should be team be cc'd? Of course! We plan on cc'ing each other for the professional emails.

The tools we are using are:
We will primarily use Email but meeting in person, skype and phone will be used as well. We have been using these tools so far and have been sucesssful

We feel comfortable taking to the person involved one on one first and then we talk to the PM if we need an outside perceptive on the situation and then talk to the instructor if needed.

Sue McGee from the Paws as Loving Support group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
We have not spoken as a group regarding this plan. These are my individual answers: -Email should be checked each weekday and at least once on the wknd. -A response should be given within 24 hrs. This response doesn't necessarily need to be "active" but at the very least an acknowledgment that it's been read. -I like the idea of 3 emails a week from the PM. -I believe we will be meeting once a week via skype. -In the event of an emergency, the instructor and PM should be notified. If working with another team member on a specific project; that person should be notified as well. -All communication to the client needs go through the PM unless otherwise directed.

The tools we are using are:
Our team is using Basecamp to communicate. This is new to all of us. At this stage of class, it appears to be a successful tool. All communication is centralized and easy to follow.

I am fine using email with the person to resolve conflict. Taking the time to write an email allows for proper editing and rewording what could end up being harsh. If the issue doesn't get resolved, the PM may need to get involved. If conflict is still present, and the PM cannot resolve, the instructor needs to be notified.

John Hanni from the Sheriff group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
As often as possible at least once every 48 hours. Within 48 hours. 3 or more times a week. in person. Call cell phones Yes

The tools we are using are:
Email, Skype, Cellphone and (OMG) actual human interaction!

Talk to the person, Email the PM, talk to the instructor.

Rosa Carter from the Martial Arts Youth Institute group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? Weekly, if not daily. I expect my classmate to check their mail daily * How quickly do you expect your classmates to respond to your email? With in 48 hrs. I hope not more than 24 hours * How often will the PM email the group? Daily if necessary. Daily if necessary * How will the group meet? - in person, online chat room, phone conference, email, In person, email, Skype, forum. Skype and in person if necessary although for me is complicate to go to Santa Rosa because I live in San Rafael so, if we have to meet I would prefer to do it in the Petaluma Campus * Describe your emergency communication plan. Email response with in 24hrs. if not response alert Linda to contact student. If that fails and no response from team member we will need to evaluate whether team mate is still participating if not seek replacement or carry on with out. If you don't reply in 48 hour you will be out if it was for me to decide :-) but since we have to follow protocol we probably will try to reach you and finally talk to Linda to find the best solution. * When one team member emails the client will the team be cc'd? Yes, always CC all team members when communicating with Client. Would like to limit to PM only, unless other wise needed to avoid confusion. I will prefer the PM be the one in charge of the communication with the client, but when I feel is necessary I may ask to speak with the client too Communication tools: Email and Skype Email, Skype, forum, phone.

The tools we are using are:
Email and Skype. I'm pretty comfortable using both

The best way email PM- talk to me -Lynda

Rosa Carter from the Martial Arts Youth Institute group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? Weekly, if not daily. I expect my classmate to check their mail daily * How quickly do you expect your classmates to respond to your email? With in 48 hrs. I hope not more than 24 hours * How often will the PM email the group? Daily if necessary. Daily if necessary * How will the group meet? - in person, online chat room, phone conference, email, In person, email, Skype, forum. Skype and in person if necessary although for me is complicate to go to Santa Rosa because I live in San Rafael so, if we have to meet I would prefer to do it in the Petaluma Campus * Describe your emergency communication plan. Email response with in 24hrs. if not response alert Linda to contact student. If that fails and no response from team member we will need to evaluate whether team mate is still participating if not seek replacement or carry on with out. If you don't reply in 48 hour you will be out if it was for me to decide :-) but since we have to follow protocol we probably will try to reach you and finally talk to Linda to find the best solution. * When one team member emails the client will the team be cc'd? Yes, always CC all team members when communicating with Client. Would like to limit to PM only, unless other wise needed to avoid confusion. I will prefer the PM be the one in charge of the communication with the client, but when I feel is necessary I may ask to speak with the client too Communication tools: Email and Skype Email, Skype, forum, phone.

The tools we are using are:
Email and Skype. I'm pretty comfortable using both

The best way email PM- talk to me -Lynda

Elizabeth DeVries from the Sonoma County YMCA group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
In our team communication plan, we've decided that each team member will be expected to check their email at least once a day between noon and 2 pm, and respond within 24 hours of all emails. The PM will email the group once a day, as necessary. The group will meet in person, or will communicate by email. Our emergency contact plan is that if we have an emergency, we'll contact one member of the group and they'll contact the rest of the group. The team will always be cc'd on all emails sent.

The tools we are using are:
We will use email and phone, and skype as a third alternative.

To resolve conflicts, we'll talk to the person, and if that doesn't work, we'll talk to the PM, and if that fails, then we'll talk to the instructor.

Jennifer Beckham from the USGBC Redwood Chapter group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
They said they'd check everyday and respond within a day. PM will email a few times a week. We won't meet often in person, because of commute issues. We will have virtual meetings (Skype)as needed. If no one is heard from in 2-3 days, they get a phone call (from PM). If PM isn't heard from, I call him. When one team member emails the client, it depends. The team may be cc'd eventually, but until we're more familiar with clients, the email and response will be forwarded to the team and may be edited.

The tools we are using are:
Email, Skype and phone, in that order. We are also using DropBox and I set up a forum on our testing website, although I'm not sure it's working right now...

If someone has a problem with me, tell me right away and don't be shy. I'm used to criticism and understand I sometimes grate people the wrong way. Chain of command for problem solving as described above.

Jennifer Beckham from the USGBC Redwood Empire Chapter group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
They said they'd check everyday and respond within a day. PM will email a few times a week. We won't meet often in person, because of commute issues. We will have virtual meetings (Skype)as needed. If no one is heard from in 2-3 days, they get a phone call (from PM). If PM isn't heard from, I call him. When one team member emails the client, it depends. The team may be cc'd eventually, but until we're more familiar with clients, the email and response will be forwarded to the team and may be edited.

The tools we are using are:
Email, Skype and phone, in that order. We are also using DropBox and I set up a forum on our testing website, although I'm not sure it's working right now...

Exactly. If someone has a problem with me, tell me right away and don't be shy. I'm used to criticism and understand I sometimes grate people the wrong way. Chain of command for problem solving as described above.

Craig Stewart from the Martial Arts Youth Institute group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Martial Arts Youth Institute PM - Craig Stewart * How often do you expect your teammates to check their email? Weekly, if not daily. * How quickly do you expect your classmates to respond to your email? With in 48 hrs. * How often will the PM email the group? Daily if necessary. * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. In person, email, Skype, forum. * Describe your emergency communication plan. Email response with in 24hrs. if not response alert Linda to contact student. If that fails and not reponse from team member we will need to evaluate whether team mate is still partticipating if not seek replacement or carry on with out. * When one team member emails the client will the team be cc'd? Yes, always CC all team members when communicating with Client. Would like to limit to PM only, unless other wise needed to avoid confusion.

The tools we are using are:
Email, Skype, forum, phone. We expect to be able to communicate often and maintain clear communications with all. No concerns or questions at this time.

email, Skype, phone, face to face in that order. Start with person involved to work out issue, introduce to PM, if unable to resolve escalate to instructor.

Nesho Dimov from the Extended Child Care group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
1. One to two days, ideally within 24 hours. 2. One to two days, ideally within 24 hours. 3. 3-4 times a week and more if necessary, as per KP. 4. I agree with KP: Email, Skype, some of us in person, and by phone if needed. Nesho talks less, 2 min max. 5. Q # 4, which seems to contain the answer, is accurate as a contingency/acts of nature... when the unpredictable comes we still have to communicate. Linda's threshold time for concern was 2 days, was it? 6. Yes. Briefly!

The tools we are using are:
7. We will be using Email, skype and phone if necessary. 8. Email-Moderate, Skype-Some, Basecamp, Yahoo, Dim dim-None 9. Concerns? Easy does it, but is it? Less is more, but can we do less? In essence we have already infused our web class with our current understanding. I will play along as much as I can. KP's notes are sensible and easy to follow so far. As Linda said, this complexity is to be expected at work these days.

10. Email is iffy. Face-to-face sound better. 11. Agree: talk to person involved, then talk to PM, then talk to instructor. Some alternative form may be even more effective, but what, I don't know. More will be revealed.

Lisa Byrnes from the Petaluma Educational Foundation group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
We all agreed to check our email every day. We all agreed to respond to email within 24 hours. The PM agreed to email everyone at least three times a week; however he mentioned it would probably be more often. We all agreed to use email, and Skype as our meeting preferences. However, we didn't rule out meeting in person; we all agreed to meet in class every week. For our emergency communication plan everyone agreed to have all contact information available offline if computer or electricity dies. All team data will be backed up on a flash drive. If someone in the team is ill or there's an emergency they should contact the team to let them know. Someone will take over another person's duties if that person is ill. If phones die we contact by email or use an alternate phone #. Yes, if one team member emails the client the team will be cc'd.

The tools we are using are:
We'll be using primarily email and Skype. I have lots of experience with email and some experience with Skype. I know how to use the voice/mic feature and send files through Skype. We'll also be using Google docs to upload documents for all the team members to see and add to.

The most effective way for my teammates to solve problems or conflicts with me is to contact me by email (I check email regularly) and explain in detail what their concerns are and I will do what I can to resolve these problems. If we can't reach an agreement on an issue I will talk to the PM and try to set up a meeting in Skype if the issue cannot be resolved by email. Hopefully, we'll reach an understanding and I won't have to talk to the instructor about the issue.

Brian Tietz from the Extended Child Care Coalition group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* At least every 24hours * At least every 48hours * About 3-4 times a week * Primarily over email, skype and phone * If an emergency happens that will impact the group, the member must email the group detailing how this is to affect the group and then the group will decide what to do from there. * Yes all members must be cc'd on all client communications

The tools we are using are:
* email, skype, basecamp and the phone. * My experience only lacks with basecamp. * Currently I don't have any questions or concerns about the tools.

* Direct email or phone. * Chain of command is to first talk directly to one-another, then the PM, then the teacher.

Lisa Glover from the Center for Community Engagement - SSU group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Communication Plan: PM will try to email everyone at least once a day. Please check your email at least once a day. This is a very busy period. As the pace tapers off, the Team can revisit the issue. But for now, please check in. If you receive an email, please respond as requested. Group Meet-ups will be called when necessary. Asynchronicity may be required. Get familiar with meeting on Skype as an alternative to F2F. Phone each other. Phone the PM. Connect. Client Contact: If the client is emailed, please cc the PM, and cc other Team members connected directly to the topic. Emergency Notification: If there’s an emergency situation that affects the Team: Please reach out, in any and every way, until a personal contact is made with the PM. Leave specific contact information where you can be reached on a call-back, if at all possible. If the PM is not reachable, inform your Teammate and ask the info be shared, ASAP. Linda Hemenway should be contacted only if the emergency is connected to your participation in the class.

The tools we are using are:
Communication Tools (so far): Phone, email, Skype, F2F. Looking into a group conference online location. Note: dim dim is no longer accepting new clients.

Conflict Triage: If you feel comfortable- work out a solution together. If you need further support to resolve or mediate the issue, contact the PM. If you believe the issue needs to be addressed by L. Hemenway, please contact the PM first. If you feel reluctant to involve the PM, please contact L. Hemenway directly.

Scott Hubbard from the Petaluma Educational Foundation group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? We all agreed to check it every day. * How quickly do you expect your classmates to respond to your email? We all agreed to respond within 24 hours. * How often will the PM email the group? He agreed to email everyone at least three times a week; however, he mentioned it would probably be more often. * How will the group meet? - In person, online chat room, phone conference, email asynchronous meeting. o We all agreed to use email, and Skype as our meeting preferences. o However, we didn’t rule out meeting in person; we all agreed to meet in class every week. o In our Skype conference call today four of us agreed to setup a weekly meeting and use it as needed. Emergency Communication Plan: o Everyone agreed to put all contact information in some sort of document not on the computer. Some agreed to print out the Contact Information document while others said they would manually write it down on a separate piece of paper. o Everyone agreed that they either have access to another computer or would use one of the computers in the lab at the JC. o Everyone either already had a flash drive or has agreed to purchase one for backup purposes. o Everyone has agreed to contact the team using email if they are ill or have an emergency. o Everyone has agreed that they would clarify what he or she cannot do if they should become ill or have some sort of emergency. o Everyone has agreed that, if needed, they will designate a person to take over the duties of the person, if the person should become ill or have some sort of emergency. The Project Manager should be included in this process. o Everyone has agreed to set a time for checking in again. o Everyone has agreed to contact the team using email if the telephone dies. * When one team member emails the client will the team be cc'd? o The Project Manager, Scott Hubbard, agreed to email the client and cc the team for the first client meeting; he also acknowledged that he would be happy the client for the group anytime. However, if one of the other members of the team has a question and would like to email the client they have the flexibility to do so; they have agreed to sent a CC all team members with any communication with the client.

The tools we are using are:
Our team has agreed to use email, skype, in both individual and conference call modes, and class time as our means of communication. As a matter of fact four of us test out the conference call mode in skype just tonight. It worked very well. No concerns at this time about the tools we are using.

This is actually a little bit of a problem area for me because I tend to retreat into myself when conflict arises. I would like to be a more proactive in resolving conflict and find a win-win situation for both side of the table although I do realize sometimes this is difficult to accomplish. I believe I would to have a private productive conversation with the person after everyone has cooled down. If this doesn’t work I will try to get someone else who was involved with the confrontation, if there is one, to help with a constructive resolution to the conflict so that all of the people concerned could walk away feeling they have been heard.

Scott Hubbard from the Petaluma Educational Foundation group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? We all agreed to check it every day. * How quickly do you expect your classmates to respond to your email? We all agreed to respond within 24 hours. * How often will the PM email the group? He agreed to email everyone at least three times a week; however, he mentioned it would probably be more often. * How will the group meet? - In person, online chat room, phone conference, email asynchronous meeting. o We all agreed to use email, and Skype as our meeting preferences. o However, we didn’t rule out meeting in person; we all agreed to meet in class every week. o In our Skype conference call today four of us agreed to setup a weekly meeting and use it as needed. Emergency Communication Plan: o Everyone agreed to put all contact information in some sort of document not on the computer. Some agreed to print out the Contact Information document while others said they would manually write it down on a separate piece of paper. o Everyone agreed that they either have access to another computer or would use one of the computers in the lab at the JC. o Everyone either already had a flash drive or has agreed to purchase one for backup purposes. o Everyone has agreed to contact the team using email if they are ill or have an emergency. o Everyone has agreed that they would clarify what he or she cannot do if they should become ill or have some sort of emergency. o Everyone has agreed that, if needed, they will designate a person to take over the duties of the person, if the person should become ill or have some sort of emergency. The Project Manager should be included in this process. o Everyone has agreed to set a time for checking in again. o Everyone has agreed to contact the team using email if the telephone dies. * When one team member emails the client will the team be cc'd? o The Project Manager, Scott Hubbard, agreed to email the client and cc the team for the first client meeting; he also acknowledged that he would be happy the client for the group anytime. However, if one of the other members of the team has a question and would like to email the client they have the flexibility to do so; they have agreed to sent a CC all team members with any communication with the client.

The tools we are using are:
Our team has agreed to use email, skype, in both individual and conference call modes, and class time as our means of communication. As a matter of fact four of us test out the conference call mode in skype just tonight. It worked very well. No concerns at this time about the tools we are using.

This is actually a little bit of a problem area for me because I tend to retreat into myself when conflict arises. I would like to be a more proactive in resolving conflict and find a win-win situation for both side of the table although I do realize sometimes this is difficult to accomplish. I believe I would to have a private productive conversation with the person after everyone has cooled down. If this doesn’t work I will try to get someone else who was involved with the confrontation, if there is one, to help with a constructive resolution to the conflict so that all of the people concerned could walk away feeling they have been heard.

John Zeni from the Hispanic Chamber of Commerce group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? Try to check your email once a day. How quickly do you expect your classmates to respond to your email? If a response is required please try to get back to me in 24 hours. How often will the PM email the group? Three times a week on average, more if necessary. How will the group meet? In person, online chat room, phone conference, email asynchronous meeting. Andrea and I will keep in contact by email or Facebook if it’s convenient. Luigi will be sent an email and a text message to his phone. Skype and face to face meetings will have to be planned in this manner. Describe your emergency communication plan. Email the Project manager. Call my phone numbers, text message to my cell number. When one team member emails the client will the team be cc'd? Yes.

The tools we are using are:
Email, Facebook Skype,phone text message. No questions.

Contact the person involved, send an email to the PM, email the instructor.

Michael Januleski from the The Salvation Army Double Punches Boxing Club‏ group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
-Teammates are expected to check e-mail frequently -Teammates are expected to respond ASAP to e-mails. -The PM will e-mail the group at least three times a week. -The group will meet on skype at 10:00 am every Wednesday -Emergency contact will be by telephone. -All e-mails will be CC'd to the entire team

The tools we are using are:
Tools to communicate: e-mail, skype, texting Questions or concerns: none

Handling conflicts (handle in this order): e-mail, skype, phone, and in person. Chain of command for problem solving: deal with the issue with the person. If that fails bring the issue to the PM. The PM will first try to fix the issue, if it can't be resolved, the next step for the PM to e-mail the instructor.

Cynthia Filippetti from the Redwood Community Health Coalition group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
1. Teammates will check their email daily. 2. Responses to emails will be done within 24 hours of receipt 3. PM to email Teammates at a minimum of 2xweek 4. The Group will meet via Skype, email and in person when needed. 5. Emergency communications will be done via phone, email and text 6. All emails will be cc'd to the team

The tools we are using are:
We will be using email, skype and cell phone along with texts as needed. Skype is new to me but I have been using it quite a bit since signing up as my children also use skype. So I've been able to see and talk to my kids when they are not home and with my daughter who lives in Kent, Wa. I really enjoy using it and find it very easy.

If there is a conflict I would hope that my teammate would feel that they can communicate with me so that we can come to a resolution. I am available via phone, email and skype. I think that the entire team should be involved in the process at hand and if there is a problem then the team can work together to solve that problem or conflict. If that is not possible then the Instructor should be included in the conversation so that hopefully a resolution can be reached.

Daniel Baggett from the Redwood Community Health Coalition group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
we are going to check email daily, and respond within a reasonable time length (no more than a few days) PM (me) will email group when needed to update the whole team we will be doing mostly email between each other and in person when needed when a team member emails the client, either CC or BCC will be sent to PM and others who may be interested/affected

The tools we are using are:
email, skype, in person, messenger pigeon. we are all about the same: email alot, skype a little, and know how to talk without drooling

face 2 face. if there are issues, we will talk to each other first, then get the PM involved, and then harass Linda when needed

Tim Boyle from the Green Acre Homes group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
Daily one Day every day Google Docs, email, Skype Send an email to the team as a group as soon as possible. Please advise at that time if you’re behind schedule and need help from the team to catch up. Yes we're CCed

The tools we are using are:
The primary way is Google Docs, it is very easy to connect, we can leave a message or talk/type dirrectly if another team member is online. Skype is slow to be used email is frequently used usually once a day from one or another

Usually on Google Docs. Sue Mcgee is the PM, I help when I can with aspects she is unfamiliar with. Team member have a hard time getting together Face-to-face. Have yet to talk with Liana.

Brandon Giovannoni from the 4Paws group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Email is our primary way of communication and telephone being second to emergency. I expect everyone to at least read and respond within 24 hours. The PM I believe so far has emailed us everyday. The group all met in person initially but will probably be using Skype. Our emergency communication plan is phone calls. Yes the team will be cc'd

The tools we are using are:
Our team emails and we will probably using Skype. No concerns.

Most effective would be in person but that might not happen right away. Depending on the problem I would think someone might be more fit to ask than an other. Thats what a team is for.

Imelda Estrada from the 4 Paws Learning and Wellness group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Teammates are expected to check their e-mails daily. I expect they will respond asap or within 24hr. The PM will e-mail the group at least 3 times a week, so far it is happening daily. The group will meet in person with the client and afterwards via skype. Emergency communication plan is via phone. The team has agreed to be cc on all correspondence with the client.

The tools we are using are:
E-mail, skype.

The problems will be resolved among all of us, if we cannot find a solution, it will be elevated to Linda.

Austin Thom from the St. Vincent's group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
Team members are expected to check their email every day and try to respond to all recieved emails within 24 hours. The project manager will email us 3 times a week, and we have lots of tools to take advantage of for meeting (skype, email, etc.). If anyone has an emergency they'll let the team know as soon as possible, and all emails sent to the client should be cc'd to the team.

The tools we are using are:
We have been using email to communicate successfully, but we also have skype and basecamp at our disposal, as well as eachother's phone numbers. This should give us plenty of ways of reaching each other.

If a conflict arises and the two members can't work it out themselves, they can move it up the chain to David (assuming it doesn't directly involve him), and if we still can't work it out we contact you for mediation (although we will probably have already informed you of the existence of the problem.)

Austin Thom from the St. Vincent's group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Team members are expected to check their email every day and try to respond to all recieved emails within 24 hours. The project manager will email us 3 times a week, and we have lots of tools to take advantage of for meeting (skype, email, etc.). If anyone has an emergency they'll let the team know as soon as possible, and all emails sent to the client should be cc'd to the team.

The tools we are using are:
We have been using email to communicate successfully, but we also have skype and basecamp at our disposal, as well as eachother's phone numbers. This should give us plenty of ways of reaching each other.

If a conflict arises and the two members can't work it out themselves, they can move it up the chain to David (assuming it doesn't directly involve him), and if we still can't work it out we contact you for mediation (although we will probably have already informed you of the existence of the problem.)

David Rivezzo from the St. Vincent group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
*Daily *24 Hours *At least three times a week *Outside of class we will use Skype, phone, and email. *Everybody has each others email, phone, and Skype info for emergencies. All members will contact team members ASAP due to illness or out of town trips. Team members will also contact team members as soon as they are able to return to the project. All members have identified back-up computers and will keep all work backed up on flash drives at all times. During my absence Chris will assume my responsibilities. In case of Chris' absence Beth will assume his responsibilities. *All team members will be cc'd on client emails.

The tools we are using are:
My team will be using Skype, email, and basecamp. Skype and email I use all the time, basecamp learning it now for this class.No questions yet.

I prefer to resolve problems face to face, if not possible then video call on Skype, if that's not possible then I prefer a phone call, last resort email. The chain of command, is the two members try to work out the problem themselves first. If that doesn't resolve the issue get the PM (myself) involved. Still not resolved, wee will get the instructor involved as a last resort.

Elizabeth DeVries from the St. Vincent's group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? At least once a day. * How quickly do you expect your classmates to respond to your email? Within 24 hours. * How often will the PM email the group? At least three times a week. * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. Either face to face or through skype. * Describe your emergency communication plan. We all have each other's information (phone numbers, skype, e-mail) so there's always a way to get ahold of each other. * When one team member emails the client will the team be cc'd? yes

The tools we are using are:
The tools we'll use are e-mail, skype, basecamp, and phone. I'm good with e-mail, I've pretty much figured out Skype, never used basecamp, but it shouldn't be too hard to figure out, no clue about dim dim. And I have no questions about them.

If a conflict arises I hope the two parties will take it upon themselves to speak with each other and work it out first. If that doesn't resolve the issue them contact me, still no resolution we will involve Linda. Issues should always be resolved face-to-face, if not Skype via video, if not then phone , email should be last resort.

Christopher Berggren from the St. Vincent Elementary group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
We are expected to check our email daily. We are expected to respond to all emails within 24 hours. Our PM will be sending out emails at least 3 times per week. We will be meeting Mondays and Thursdays, either face to face or conference call through skype. We all have each others phone #, email, and skype names. If one of is unable to perform our duties our PM outlined a detailed plan where another could fill that persons role; for example if David should fall ill or something then I would step into his role, etc. Whenever the client is sent an email the entire team will be cc'd.

The tools we are using are:
Our team will be using email, skype, basecamp, and the telephone to communicate. I have been using everything except basecamp which I look forward to learning.

If a conflict arises and the two parties involved are unable to work it out themselves then it goes up the chain of command to David our PM, and finally to our instructor Linda. Issues should always be resolved face-to-face, if not then Skype, then the phone , email should be last resort.

Talisha Melluish from the Napa Valley Breastfeeding Coalition group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Communication Plan: Routine communication: Team members will check their email once a day during the week and at least once over the weekend. We will respond within 24 hours of receiving an email, even if only to acknowledge receipt and say they're working on it. The project manager will email the group three times during the week per Linda's recommendations: Monday to review what each team member should be doing, Wednesday to ask for updates and Friday to summarize update responses so everyone knows where the team is. In order to minimize inbox clutter, please respond only to the sender of an email unless you have information that would be helpful to the other members of the team. The team will have weekly meetings via Skype on Thursdays to discuss progress, ask questions, etc. If a member of the team emails the client, they will cc the rest of the team. The team will also participate in Monday evening conference calls at 8pm. Problem resolution: If a team member has a problem come up that can affect their responsibilities to the team, they need to contact the team and Linda immediately. It is our job to support each other and we need to know what is happening. If a team member feels left out of the communication loop, let the team know. If a teammate is not responding to email, missing face to face meetings, or not returning phone calls, please email Linda and document the communications in a timeline. If the client doesn't respond to our communication, we will let Linda know. Emergency communication / work plan: Team has exchanged phone numbers in case we need to call instead of email. Team will back up all their work for storage outside of our computers. We will use the PCs at the JC lab if we are unable to use our own computers.

The tools we are using are:
We will be using email, Skype, gchat, phone, and now Basecamp. I am experienced with all of these except Basecamp which we will all be learning together.

I prefer face to face via Skype because you can read emotions better than just through an email. Per our Communication Plan, we are to email all team members and the instructor if there is an issue with completing our jobs.

Jeanene McCormack from the NAMI group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Describe the communication plan developed by your group. Please answer all these questions in the box below. * How often do you expect your teammates to check their email? Daily * How quickly do you expect your classmates to respond to your email? Within 24 hours * How often will the PM email the group? At least 3 times a week (one for review, one for updates from team and a final summary of everyone's input * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. In person at SRJC on Mondays * Describe your emergency communication plan. The team has exchanged emails number, phone numbers and skype id's so we have alternate forms for contact. * When one team member emails the client will the team be cc'd? Yes

The tools we are using are:
What tools will your group be using to communicate? (email, skype, basecamp, yahoo chat, dim dim? Email, skype What is your experience with these tools? Limited experience. Do you have any questions or concerns about these tools? No.

What is the most effective way for teammates to solve problems or conflicts with you (email, phone, face to face)? Discuss any problems face to face or by phone. If the problem persists, ask the Project Manager for help. What is the chain of command for problem solving? (ie talk to person involved, then talk to PM, then talk to instructor) Talk to person first to resolve issue, then speak with PM

Marisa Jacobs from the Birth Psychology group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
At our initial meeting, we discussed our general availability, and it was pretty much unanimously agreed that email worked best for everyone. We also agreed that we'd all be able to check our email daily, if not multiple times a day, and respond within 24 hours of receiving the email that require their attention. Our PM has planned to email us at least 3 times a week, although so far we have far and exceeded that number with our first round of introductions and preliminary questions. For the most part, I believe that all of our meetings will be digital, if only because our PM is too far away for a face-to-face meeting with all team members present. However, we have a plan in place to include our PM via Skype, in the event of our having an in-person meeting. On our team website, we have a page with all of our contact information, including our Skype, email and phone details, as well as a 'backup' contact point, in case something goes terribly wrong and we can't be reached by any of the other means available. There is also an explanation as to what the backup details are, for example, mine is my direct line at my office, where I can be reached if I'm not answering my cell phone or email. It's been pretty much decided that if someone needs to contact the client directly, that we'll cc at least the PM, possibly other members of the group as needed.

The tools we are using are:
Our PM set us up a lovely little Google Site with a Google Group for emailing. It's been a great way for us to centralize our communications. We've also been known to use the Google Talk/Chat function for quick questions that don't really warrant a full email. Besides this, we are using a combination of several communication tools; Skype, Ventrilo and email. Our first team meeting got off to a sort of shaky start, as we couldn't really hear one another in the Skype call, and some members of the team found Ventrilo to be a bit clunky. I think our PM has a few ideas of a better way for us to communicate, and I'm thinking that we might try to use Skype again for another meeting. It might have been nothing more than a technological fluke.

The most effective way for a teammate to solve a problem with me is to bring it to my attention via email or chat and then we can follow up on it over the phone or in person. I'm the sort of person who wants to be told if I'm a bother, so it's usually best to let me know first and foremost. After that, if it's something that we really can't resolve nicely between ourselves, we would then involve our PM. If it's an even bigger problem than that, we'd call in Linda. But from the way my group can obviously open up lines of communication frequently and without any shyness, I doubt we'll have many problems that can't be solved with a simple conversation!

Micah Gemmell from the La Voz group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
We all check our email multiple times daily. I expect classmates to respond within a couple of hours, (up to 24 hours). The PM emails the group daily. The group is meeting by Skype on Tuesday and with the client on Wednesday. We're setting Skype meetings as we need them and we have a private Facebook group where all messages and events are posted. For emergencies, everyone has all phone numbers, emails, skypenames, etc. The team is cc'd when anyone posts something about the project on the Facebook group wall.

The tools we are using are:
Facebook will be used as a central storing place for all issues, messages, event planning, etc. We also get and send email and most of the group is open to face-to-face meetings. I have enjoyed getting my homework on facebook, it is starting to make my time on facebook more efficient. My only gripe about facebook groups is that it brings the last commented post up to the top, so the chronology is a it weird at first, but it makes for a more pseudo-social contact than email, so I enjoy it more than email.

Facebook seems to be a easy way to solve problems and conflicts. It emails us whenever a post is made in the group, so we can not escape virtual contact. Celia, as the PM, is the first person to communicate with on any issue unless it's a personal communication issue with another team member. In that case, I would mention something to the other team member and then to Celia if necessary, but only if necessary. No need to muddy up the water if two people can work something out right there.

William Batten from the La Voz group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
We all check our email multiple times daily. I expect classmates to respond within a couple of hours. The PM emails the group daily. The group is meeting by Skype on Tuesday and with the client on Wednesday. We're setting Skype meetings as we need them and we have a private Facebook group where all messages and events are posted. For emergencies, everyone has all phone numbers, emails, skypenames, etc. The team is cc'd when anyone posts something about the project on the Facebook group wall.

The tools we are using are:
Facebook will be used as a central storing place for all issues, messages, event planning, etc. We also get and send email and most of the group is open to face-to-face meetings.

I hate to sound like a broken record, but the group page on Facebook is a great way to work things out. I haven't used Facebook before, so this is all new to me, but it looks like it's a great way to do this. Celia, as the PM, is the first person to communicate with on any issue unless it's a personal communication issue with another team member. In that case, I would mention something to the other team member and then to Celia if necessary, but only if necessary. No need to muddy up the water if two people can work something out right there.

Damian Baker from the Face to Face group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
-How often do you expect your teammates to check their email? Before noon everyday. -How quickly do you expect your classmates to respond to your email? Next day by noon. -How often will the PM email the group? At least very three days. -How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. Email and at class on Mondays. -Describe the team emergency plan? Talk or text -When one team member emails the client will the team be cc'd? Yes

The tools we are using are:
We will communicate primarily by email. We are also planning face to face meeting on Fridays for the time being to make sure that everyone feels comfortable. These meeting might taper as the semester moves on, it will just depend on the comfort level of the team. We have also said that phone and possibly Skype are communication options for the group.

Email, phone and face to face are all effective options for our group. And the chain of command is 1.talk to PM, 2. talk to person involved, 3. talk to instructor.

Dylan Limonczenko from the Redwood Community Health Coalition group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
We usually send each other e-mails to communicate with each other. I would expect a reply from my teammate at least 24 hours a day prior to sending it. I believe we're going to e-mail each other fairly often as we've been doing so to set up our first meeting, and everything seems to be working out just fine for that. I think it's most likely that we will be meeting both in the classroom, and when we meet up with out client. I believe our emergancy communication plan would be through e-mail. That's basically what we've been doing whenever we have something to report, and I always check mine whenever they send a message.

The tools we are using are:
Most likely, we're probably going to continue doing e-mail throughout the semester. We might go on the urge to set up a Skype chat. But in the meantime, e-mail would work just fine.

I would say a little bit of e-mail or face to face depending on when the situation would be. We would try to talk with each other when it comes to problem solving and see what we would have to say.

Dennis Bolt from the NAMI Sonoma County group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? Daily * How quickly do you expect your classmates to respond to your email? Daily Within 24 hours * How often will the PM email the group? Whenever necessary Per Linda's recommendation, at least three times/week (one reviewing what each person should be doing this week, another asking for updates from the team, and a final message summarizing the update responses so that everyone is aware of where everyone else is.) * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. In person In person at SRCJ weekly (Mondays) * Describe your emergency communication plan. Skype. All team members have each other's e-mail, phone numbers, and skype id so we have alternate forms of communication. * When one team member emails the client will the team be cc'd? Yes

The tools we are using are:
Email, skype

Jackie the PM is in charge, but all three of us are good communcators and will collaborate.

James Anderson from the Sonoma County Roller Derby group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Emails should be checked daily and responded to within 24 hours. In addition to checking emails daily all team members should make themselves available for phone or skype calls on Tuesday and Friday between 7-8:30pm. Should the team need to meet face to face, a meeting will be set up for that same time period. The PM will send a weekly email to the team and to the client regarding what is expected of them that week and a progress report for the project. The PM will be the main contact for the client. All emails must be cc'd to the entire team when it effect the entire team. Should there be an emergency a phone call will be made to the PM and he will contact all that are effected.

The tools we are using are:
The teams preference of communication tools are 1. email 2. skype or phone call 3. face to face

The most effective way for the teammates to solve problems or conflicts will be to first talk and see if the problem can be solved amongst the parties effected. If that isn't successful then the PM should be contacted and a meeting will be set up to discuss the issue. In the case of emergency the PM should be contacted immediately by phone and he will contact all parties effected.

Jane Daniel from the Petaluma Recycling Center group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
I expect my teammate to check his email daily. I have two email addresses that I will be using. I have told my PM that my work email should be used if he needs an answer quickly or needs to schedule a meeting during my work hours. I expect a response to email by the end of the next day. The PM will email the group at least twice but more likely more often. He will copy me on all correspondence with the client. He will send questions as they arise or answer my questions as I submit them. So far there have been 15 between us in one week. We will probably meet in person on occasion, but more likely via skype of telephone since I live in Santa Rosa and he is in Petaluma. In an emergency we will call and email. He usually carries his phone and will receive emails there as well. He has my home and work numbers and email addresses. I think we have it well covered. As I mentioned above, if either one of us emails the client, the other team member is copied.

The tools we are using are:
We will be using email heavily. We will use Skype for meetings. With a team of two we do not need to use the other tools. I am very familiar with email and Skype. I have no experience with the other tools, but my look into them for family use.

Conflicts will be best resolved via a phone call. When emotions escalate, you do not want your tone to be misinterpreted. We can meet in person too if the situation escalates or the opportunity presets itself. The chain of command for problem solving consists of talking to my PM, then the PM or I can talk to the client if the issue revolves around a client objective. If the issue is beyond our collective problem solving skills or we are at an impasse, we will involve the instructor.

Dian Ross from the Roller Derby group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
I expect my teammates to chair their email daily. I expect my teammates to respond within 24 hours. The PM will e-mail the group weekly on Tuesday. We will be using skype most of the time. Some of us may make it to the Monday night classes. Our emergency plan is to call the PM to deal with any issues that arrive. All teammembers will be cc'd when contacting the client.

The tools we are using are:
We will be using Skype and face to face when needed. So far we have been communitcating by e-mail, and that seems to be working out.

E-mail is the best way, then a phone call would be the second way. The chain is to talk to the PM and then they will follow up on the issue or conflicts.

Jacqueline Richmond from the NAMI Sonoma County group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? Daily * How quickly do you expect your classmates to respond to your email? Daily, within 24 hours * How often will the PM email the group? Per Linda's recommendation, at least three times/week (one reviewing what each person should be doing this week, another asking for updates from the team, and a final message summarizing the update responses so that everyone is aware of where everyone else is.) * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. In person at SRCJ weekly (Mondays) * Describe your emergency communication plan. All team members have each other's e-mail, phone numbers, and skype id so we have alternate forms of communication. * When one team member emails the client will the team be cc'd? Yes

The tools we are using are:
Our team will use phone, e-mail and skype. We are all familiar with phone and e-mail and beginners using skype. No questions or concerns at this time.

Per Linda's recommendation, our team will discuss the problem with the person involved (face to face or phone discussion rather than an email discussion, if possible). If the problem persists,it will be brought to the attention of the Project Manager for advice. The Project Manager may talk to the teammate, send an email, or advise on what to do next. If the PM needs advice or if their solution has not helped, then team member will send e-mail to Linda or fill out the confidential report form, including phone number so she can talk to the person directly.

Debra Gardber from the La Voz group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? Team PM asked to at least once a day Mon - Fri and if we can at least once on the weekends. * How quickly do you expect your classmates to respond to your email? Within 24 hours. If the email does not protain to you directly we need to email PM back letting them know that we received it. * How often will the PM email the group?At least 1 or 2 to 3 times weekly. PM will also try to keep them short and sweet. * How will the group meet? - PM wishes face-to-face but know this will not always be possible. So skype will also be used. Facebook is where group is communication and doing group exercises. * Describe your emergency communication plan. PM has given each member of the team email, phone# and recommended that we print out and have at hand. And with a request that if an emergency call her. * When one team member emails the client will the team be cc'd? All emails to client is to be cc to PM and any member of the team.

The tools we are using are:
Skype emails and Facebook it. This is my first time using skype and facebook as a group tool very good first impression.

We may call or email the PM right away. the PM has made it clear that she is willing to help in any way.

Michael Wheeler from the CS Department group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
I would like us to be checking our email at least 3 times a week On info items I don’t expect any more than an acknowledgement. On action items it would be good to see a 48 business hour response. 24 hours would be really good I will provide at a minimum, weekly updates When we do meet, it will mostly be on Skype. If there is a more desirable tool to use, please let me know, otherwise in person at the school. For emergency contact, I would like for use to share cell numbers and primarily use text Anytime one of us emails the client [Linda] we should Cc the group so we stay on the same page.

The tools we are using are:
Email, Skype, and Skype chat and face to face will be our primary communications method with phones [text] being our emergency means.

If conflicts arise please email, Skype or phone me. If we need a face to face meeting we can arrange it. Having been in the military I like using a chain of command for problem solving. Solving the issue at the lowest level tends to net the fastest best results with the least repercussions. Please talk to the person involved, if it cannot be resolved then talk to me, if we cannot resolve it, then we will talk to the instructor.

Dia Jenkins from the Napa Valley Breastfeeding Coalition group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Communication Plan: Routine communication: Team members will check their email once a day during the week and at least once over the weekend. We will respond within 24 hours of receiving an email, even if only to acknowledge receipt and say they're working on it. The project manager will email the group three times during the week per Linda's recommendations: Monday to review what each team member should be doing, Wednesday to ask for updates and Friday to summarize update responses so everyone knows where the team is. In order to minimize inbox clutter, please respond only to the sender of an email unless you have information that would be helpful to the other members of the team. The team will have weekly meetings via Skype on Thursdays to discuss progress, ask questions, etc. If a member of the team emails the client, they will cc the rest of the team. Problem resolution: If a team member has a problem come up that can affect their responsibilities to the team, they need to contact the team and Linda immediately. It is our job to support each other and we need to know what is happening. If a team member feels left out of the communication loop, let the team know. If a teammate is not responding to email, missing face to face meetings, or not returning phone calls, please email Linda and document the communications in a timeline. If the client doesn't respond to our communication, we will let Linda know. Emergency communication / work plan: Team has exchanged phone numbers in case we need to call instead of email. Team will back up all their work for storage outside of our computers. We will use the PCs at the JC lab if we are unable to use our own computers.

The tools we are using are:
we'll be using email and Skype. We seem to be very comfortable with these tools and they should be perfect.

We will try to resolve our problems between ourselves. If we need mediation, we'll contact Linda

Miranda Limonczenko from the Birthpsych group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Everybody reported that they are able to access their email within 24 hours (it appears we all have smart phones that support email). The classmates will respond promptly, generally within 24 hours of a direct address and at least a few times a week to group messages. The PM will email the group with instructions and details at least once a week. Everybody in the group is primarily online with minimum group meetings, especially since our PM is unable to attend any meeting. We plan to communicate through voice chat, but almost entirely through emails from Google Groups, which is already well organized with all of our important topics. We have multiple ways to contact each other in case there's a communication emergency. When a team member emails the client, the message is copied into Google Groups, so we have a mutual archive.

The tools we are using are:
We use email and Google groups. For our first meetings, we started in Skype and switched to Ventrilo. We are not entirely sure how we will conduct our meetings in the future, since Ventrilo and Skype got mixed reviews from the team.

Contacting me in an Instant Messenging environment is the easiest to solve problems for me. If not by instant messenger, the phone will get the message across just fine. I'll cooperate and do whatever I can for the group. If I really seem to be not getting the hint, talk to a PM, but I don't it'll go so far as to be brought up to the instructor. We have this.

Patrice Delaplane from the green acres group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
*How often do you expect your teammates to check their email? #every 24 hrs * How quickly do you expect your classmates to respond to your email? #Acknowledging receipt of an email would be appreciated, even if a reply will take some time. * How often will the PM email the group? #the PM will have 3-4 scheduled emails per week. 1. One reviewing what each person should be doing this week 2. One asking for updates from the team 3. The final message summarizing the update responses so that everyone is aware of where everyone else is. 4. Extra email’s only as necessary. (meeting agenda’s, answering question’s, etc.) * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. # The second plan was Monday’s[a] at 10:00 am. Yahoo IM (until when/if we can find a free conference room)[b] since yahoo IM is not an acceptable medium and (I) will only be available for 15 minutes, there may be an additional plan. * Describe your emergency communication plan. #Send an email to the team as a group as soon as possible. Please advise at that time if you’re behind schedule and need help from the team to catch up. * When one team member emails the client will the team be cc'd? #yes

The tools we are using are:
email, maybe yahoo IM, maybe google docs, not skype plans as yet. my experience is extensive with email and limited with skype and not with any of the others.

It seems that email will be the most effective since there does not seem to be a time when all team members are available. Chain of command... the one stated above "(ie talk to person involved, then talk to PM, then talk to instructor)" seems to be the most logical.

Eugene Lee from the Equi Ed group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
We have agreed on checking email once a day. Responses to email should be within 24 hours. I will contact the team at least twice a week with other contact going out when events dictate. Team meetings will be through Skype. I have revised my thinking on this after this week. I was concentrating on the lose of a team member for whatever reason but after the events in my life this week I see that other factors can come into play too. If for any reason a team member is going to be out of communication for more than 24 hours they need to implement the emergency communications plan we have set in place. Contact all team members to let them know what is happening with an estimate of how soon they will be able to re-establish regular communication and information about any pending deadlines that may be affected. Any communication with the client needs to be cc'd to all team members. So surprise is a good surprise while we are working for and communicating with the client.

The tools we are using are:
Skype, email, team forum, phone as needed

In an emergency that best way to reach me is by phone. I will get these immediately in most cases or if not I will see the call and receive a voice mail as soon as I am in reange for my cell phone. I am going to ask Zechariah to be second in command for the group so he can stopgap for me if I am not reachable. He seems to be more available throughout the day.

Mary Neal-Norton from the Sonoma County Habitat for Humanity group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Team Communication Plan Describe the communication plan developed by your group? Please answer all these questions in the box below. * How often do you expect your teammates to check their email? All the teammates are online most of the day so are checking their email frequently. Response time is from 1 minute to no more than 24 hours. * How quickly do you expect your classmates to respond to your email? The expectation of a response depends on what is being asked, but if a response is required, 24 hours is expected. * How often will the PM email the group? The PM will email on an as-needed basis, but likely 3-4 times a week, more at the beginning as we settle into our roles. *How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. The group will meet via email and phone and in person as needed. We may find time after class to connect, as many of us will be attending class sessions. * Describe your emergency communication plan. We have all exchanged contact info, so if a system goes down, we have alternate means of communication (phone, Skype, email). We will consistently back up our work. * When one team member emails the client will the team be cc'd? Initially, the PM wants to be cc'ed on any intra-team email of substance. For team-to-client emails, the PM needs to be emailed and any other team member whose job directly impacts the discussion at hand should be cc'ed as well.

The tools we are using are:
Email will be the preferred means of communication, with telephone calls being helpful in longer discussions of an issue. I think we'll start to feel more comfortable with Skype as the session progresses, and will be used when we have screen-sharing needs.

I concur with the advice given in the Resolving Issues section. Conflicts can best be resolved with a face-to-face discussion or a telephone call between the two persons concerned. Failing a resolution, the PM will be contacted and likely will attempt resolution either face-to-face or via phone with the individuals. If the situation still can't be resolved, the PM will bring our issue to you, Linda, for guidance.

Peter Sammet from the Ms. Kitty Maulher/ Rollerderby group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Email should be checked everyday and responded to within twenty four hours. The PM will email the group weekly on Tuesday. Email will be continuos as necessary and skype twice a week, tuesday and friday. Any emergencies and/or issues that need immediate attention will be communicated with a phone call to the PM. The PM will deal with the emergency/issue and contact all parties effected by it. All client contact belongs to the PM, if possible. If anyone else has to contact her, we need to keep the PM in the mix, and should also cc the rest of the team.

The tools we are using are:
Email and Skype I don't have any questions or concerns, but I haven't in the past used these tools often. cc'd for the first time with an email today.

Probably phone, but with some planning, they might be able to catch me in person. Any emergencies and/or issues that need immediate attention will be communicated with a phone call to the PM. The PM will deal with the emergency/issue and contact all parties effected by it.

Christopher Caplan from the Roller Derby group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
1. All team members and the client will be expected to check their emails and voicemail once a day for new information and/or updates regarding the project and respond to those messages within a 24 hour period. It is also recommended that all emails should be printed out and saved as a reference. 2. In addition to checking messages daily, the team members will make themselves available for phone or skype calls on Tuesday and Friday between 7 - 8:30 pm. 3. Should the team need to meet face-to-face, as a group or individually, a meeting will be scheduled on either Tuesday or Friday between 7 - 8:30pm 4. The PM will send out a weekly email on Tuesday to the team explaining what is expected of them for the week and a progress report for the project. Team members will respond to that weekly email with any input, questions or concerns within 24 hours. The PM will also send out a weekly email on Tuesday to the client to request anything that is still missing or is needed to keep the project on track and will also give the client a progress report for the project. 5. The PM will be the main contact person for the client. If another team member needs to contact the client or if the client contacts a team member, that information must be ccʼd or relayed to the PM to keep him informed of any changes or updates to the project. Note: In general all emails to team members and client must be ccʼd to all team members. 6. Any emergencies and/or issues that need immediate attention will be communicated with a phone call to the PM. The PM will deal with the emergency/issue and contact all parties effected by it.

The tools we are using are:
Email, Skype, and phone. I'm very familiar with all these tools and don't think there will be any problems using them.

The best way to contact me would be email or phone. If there's a problem, we are to contact our PM who will then talk to the involved parties to work out the problem.

Noah Freitas from the Birth Psychology group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
* Teammates will check their email every 24 hours. * Within 24 hours. * The PM will email the group whenever needed, but at least a few times a week. * Most of our meetings will be via Google Groups and our project site. We have had a live chat conference, and will have in person meeting with our client. * Our team members have listed multiple contact methods so that if one fails another can be used. * Team members will be cc'd is appropriate for the group.

The tools we are using are:
We will primarily use Google Groups and google sites for our team communication. Email and Ventrilo (live chat/voice software) will be used less frequently. I do not have any concerns about these tools.

I have not problem addressing interpersonal conflict by phone or face to face. I do not feel that email is the best tool for addressing this, since text alone can often be misinterpreted. The chain of command for problem solving is that outlined on the course website: parties try to resolve it amongst themselves, then PM will be involved if necessary, and finally the instructor will be contacted if necessary.

Deborah Large from the Redwood Community Health Coalition group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
All of my team members check their email numerous times each day and we can expect a reply to individual email within 24 hours or sooner. Our PM has been working hard to coordinate our first meeting with our client so he has been actively sending us email. At this point we have met in the classroom and will meet with the client. Our primary communication will be with email but we are all flexible for other modes of communication and can pitch in in case of an emergency. It is important for us to all be on the same page so email to the client should be cc'd to all team members.

The tools we are using are:
As I said email will be our primary communication tool although later, Skype will be used so we can all see each others work on this project. I'm proficient with email but I have little experience with Skype and none with the other tools mentioned above.

We all have defined rolls to play and depending on the problem, each of us is responsible for our particular roll in the project. Unless another team member is directly involved, I would not bother the others with my problem unless it caused a problem for the entire team.

Liana Brooke from the Green Acres group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? * At least once every 24 hours How quickly do you expect your classmates to respond to your email? *Acknowledging receipt of an email would be appreciated, even if a reply will take some time. How often will the PM email the group? * I will have 3-4 scheduled emails per week.* 1. One reviewing what each person should be doing this week 2. One asking for updates from the team 3. The final message summarizing the update responses so that everyone is aware of where everyone else is. 4. Extra email’s only as necessary. (meeting agenda’s, answering question’s, etc.) How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting * 2. Monday’s[a] at 10:00 am. Yahoo IM (until when/if we can find a free conference room)[b] Describe your emergency communication plan *Send an email to the team as a group as soon as possible. Please advise at that time if you’re behind schedule and need help from the team to catch up. When one team member emails the client will the team be cc'd? *Yes

The tools we are using are:
Our team will be using Yahoo IM, email, or Skype to communicate. I am familiar with all of those so I do not have any concerns with using them at all.

Emailing me is the best way to get in contact with me; the second would be to IM me. If anyone has any problems with my part of the team, I prefer they talk to me first and if we can't resolve the issue, then talk to the PM or instructor, which ever one they feel would be of more help.

Yoshinori Abe from the Face to Face group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? Before noon everyday How quickly do you expect your classmates to respond to your email? Next day by noon How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. Email and at class on Mondays. Describe the team emergency plan? Talk or text When one team member emails the client will the team be cc'd? Yes.

The tools we are using are:
email, phone, face to face

1.talk to PM, 2. talk to person involved, 3. talk to instructor.

Jason Sanders from the Birth Psychology Website group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? - Everyday. There is also an expectance for certain things to be completed in time for others to be able to meet their deadlines. So in that sense, it is just as important to stay on something throughout the day until it is done. * How quickly do you expect your classmates to respond to your email? - 24 hours or less. * How often will the PM email the group? - As needed. That can be as much as several times a day. * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. - The PM has established a centralized worksite for us on google. Much of the documents and exchange of information will be happening there. We will also be teleconferencing and meeting in person. * Describe your emergency communication plan. - Each of us have email as a main line of communication, and phone numbers for a back-up plan. * When one team member emails the client will the team be cc'd? - As needed.

The tools we are using are:
We are using email, a centralized google website, skype and some others are in the works. As far as teleconferencing, I think we are still working out the kinks on what is going to work best. Skype bombed out on us as far as a group video chat is concerned.

Each situation calls for a different solution. Email has been 90% of the focus. Face to face will likely be some of the future problem sovling techniques between the client and teammates. Chain of command? Some problems are handled individually. From there we go to the PM, and then the Instructor.

Olga Komar from the Napa Valley Breastfeeding Coalition group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Team members will check their email once a day during the week and at least once over the weekend. We will respond within 24 hours of receiving an email, even if only to acknowledge receipt and say they're working on it. The project manager will email the group three times during the week per Linda's recommendations: Monday to review what each team member should be doing, Wednesday to ask for updates and Friday to summarize update responses so everyone knows where the team is. The team will have weekly meetings via Skype on Thursdays to discuss progress, ask questions, etc. If a member of the team emails the client, they will cc the rest of the team. Emergency communication / work plan: Team has exchanged phone numbers in case we need to call instead of email. Team will back up all their work for storage outside of our computers. We will use the PCs at the JC lab if we are unable to use our own computers.

The tools we are using are:
Skype, email, phone

If a team member has a problem come up that can affect their responsibilities to the team, they need to contact the team and Linda immediately. It is our job to support each other and we need to know what is happening. If a team member feels left out of the communication loop, let the team know. If a teammate is not responding to email, missing face to face meetings, or not returning phone calls, please email Linda and document the communications in a timeline. If the client doesn't respond to our communication, we will let Linda know.

Kevin Schirado from the Petaluma Recycling Center group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? Check email once a day * How quickly do you expect your classmates to respond to your email? Reply to email by next day. * How often will the PM email the group? Twice a week. Start of week to review upcoming meetings or milestones. Friday or Saturday - project status or issues. Whenever issues or other urgent topics come up (as follow up to phone or Skype meeting.) * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. In Person when possible but mostly phone, skype video and email. * Describe your emergency communication plan. Contact by phone when emergency followed by email. * When one team member emails the client will the team be cc'd? All team communications will be copied to all team members. Especially related to client contact.

The tools we are using are:
The tools we are using are: In order of preference. email phone (urgent or emergency issues) Skype Two person team doesn't need basecamp, yahoo chat or dim dim.

The most effective way to solve problems or conflicts is to: If urgent then call me and email otherwise for non urgent issues then email. As a follow up, if needed face to face or Skype. Because this is a two person team at this point, communications will be simple. Escalate to the teacher if needed. If issue is with client then team and teacher talk it out.

Megan Bennett-Burks from the Equi-Ed group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
# How often do you expect your teammates to check their email? I hope they typically check at least once a day. I understand sometimes this might not be possible however. # How quickly do you expect your classmates to respond to your email? Within 24 hours would be nice. However I understand that sometimes things happen and it might take longer, and if I'm not on their team, it probably isn't as urgent. # How often will the PM email the group? I'm pretty flexible with this, a few a week is OK, more is OK, but at a certain point (like several in a day) emails can become hard to sort through. # How will the group meet? Mostly Skype, email, and forums. # Describe the team emergency plan? Try to contact all the other team members ASAP (via email, or if possible Skype), and let them know what's up. # When one team member emails the client will the team be cc'd? I think we agreed this would be the case...

The tools we are using are:
We are using Skype, email, and forums. I've used forums and email a lot, but Skype is new to me. I don't have any particular questions or concerns.

Email usually works pretty well. I would generally prefer to speak with the person involved first.

Zechariah Manning from the Equi-Ed group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email?: We as a team agreed that checking our email at least once a day is necessary. * How quickly do you expect your classmates to respond to your email?: We expect our fellow team members to respond to our email the same if possible (pending work schedules). * How often will the PM email the group?: We agreed that the PM will email the group about twice per week. * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting?: Due to two of our team members not living in the area, we decided that Skype was the best way to meet. We are also utilizing a personal forum hosted by our Designer. * Describe your emergency communication plan.: Our emergency communication plan involves immediate contact to all team members alerting them of the emergency situation. A follow-up detailed explanation will come when we are able to. * When one team member emails the client will the team be cc'd?: Yes, all emails, whether sent to fellow team members or the client will be cc'd.

The tools we are using are:
We will be using mainly Skype, email and a forum to communicate. I have used skype in the past and I am pretty comfortable with it. My fellow team members seem to have a strong grasp of the program as well. No questions or concerns at the moment.

The most effective way for teammates to solve problems would be skype conference. That way everyone is on the same page. If we are not able to assemble a skype conference then a phone call and a follow-up email will suffice. Announcements will also be posted on our team's forum.

Cynthia Maram from the Habitat For Humanity RESTORE group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? I expect email to be checked daily. How quickly do you expect your classmates to respond to your email? I expect my classmates to respond to my email anywhere between an hour to 24 hours. How often will the PM email the group? The PM will email the group at least 3 times a week or as needed. How will the group meet? The group will meet in person on Monday nights or if everyone is unable to make it, then via Skype, email asynchronously or phone. Describe your emergency communication plan. The PM will make a plan that is agreed upon in person or via email response by other group members. We will try to coordinate meeting times with the client and work with the client. If the client does not agree to what we can do for them in terms of work, then we will discuss it and try to compromise. If that doesn't work we will discuss it with Linda and have her take action by speaking with the client with us there. When one team member emails the client will the team be cc'd? If it is important for all on the team to be aware of what is said in the email, then all members should be cc'd. If it is not crucial and it is something simple that can be resolved by one team member with the client alone, and the team member can tell others in the group about it easily, then the entire group does not need to be cc'd.

The tools we are using are:
The tools our group will be using to communicate are in person, skype, email and telephone. I feel a comfort level with all of these tools. Skype is new, but easy to use.

The most effective way for teammates to solve problems with me is to email me and talk in person. The chain of command would be to talk to me first in hopes of resolving any issues, then talk to the PM, then talk to the instructor.

Caroline Quintanilla from the Birth Psychology group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
We have agreed to check our email daily, and respond within 24 hours, if at all possible. I will be emailing the group a minimum of 3 times each week. In the beginning, I imagine it will be more often (it has been so far) At this point, we plan to converse via our email forum/list. If this is not sufficient (and it may not be---we're testing it now), we may need to begin to schedule regular meetings, most likely by phone conference/face-to-face. I appreciate knowing there is a meeting room at the lab. That's where we will be having our first meeting with the client. If something happens to our ability to get online, we have posted several phone numbers on our team project website. Hopefully, each of us has the ability to get this information via phone too! We have agreed to let others know if we're unavailable via email as usual. We plan to use our team forum (Google Group) so that almost always everyone will at least be able to see/read/participate in each discussion.

The tools we are using are:
Our primary communication will be via our email forum (Google group) We have a Google site set up with a calendar, to-do list, an information page with contact information for each of the team members and the client. Links and a link to our forum are also included. We have the ability to Google chat as well. One of our members has difficulty using skype on her computer and when we tried to do a group skype with the 5 of us, it was unintelligible. We moved our meeting to a program called Ventrilio where we could speak to each other and have a written chat (with transcription) I wasn't impressed with it---mainly because each of us had to press a key to be heard, and you couldn't tell if the others heard you. I nattered on a while, without realizing I had inadvertently hit my microphone's mute button. I'd like to try join.me next. It offers screen sharing as well as voice (using a phone) conferencing. It's free except that the phone number to call in is not toll-free. This may be a problem for some people.

I can either do email or phone, depending on what makes the other person most comfortable. I feel I express myself well writing, often better than speaking, but I understand others may not have that comfort level. I am not able to participate in face-to-face meetings because of distance. We think the suggested chain of command will work: talk to the person involved, then to me (the PM), then to the instructor.

Kevin Schirado from the Petaluma Recycling Center group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? Check email once a day * How quickly do you expect your classmates to respond to your email? Reply to email by next day. * How often will the PM email the group? Twice a week. Start of week to review upcoming meetings or milestones. Friday or Saturday - project status or issues. Whenever issues or other urgent topics come up (as follow up to phone or Skype meeting.) * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. In Person when possible but mostly phone, skype video and email. * Describe your emergency communication plan. Contact by phone when emergency followed by email. * When one team member emails the client will the team be cc'd? All team communications will be copied to all team members. Especially related to client contact.

The tools we are using are:
In order of preference. email phone (urgent or emergency issues) Skype Two person team doesn't need basecamp, yahoo chat or dim dim.

If urgent then call me and email otherwise for non urgent issues then email. As a follow up, if needed face to face or Skype. Because this is a two person team at this point, communications will be simple. Escalate to the teacher if needed. If issue is with client then team and teacher talk it out.

Shannon McMath from the Habitat for Humanity group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
All the teammates are online most of the day so are checking their email frequently. Response time is from 1 minute to no more than 24 hours. The expectation of a response depends on what is being asked, but if a response is required, 24 hours is expected. he PM will email on an as-needed basis, but likely 3-4 times a week, more at the beginning as we settle into our roles. The group will meet via email and phone and in person as needed. We may find time after class to connect, as many of us will be attending class sessions. We have all exchanged contact info, so if a system goes down, we have alternate means of communication (phone, Skype, email). We will consistently back up our work. Initially, the PM wants to be cc'ed on any intra-team email of substance. For team-to-client emails, the PM needs to be emailed and any other team member whose job directly impacts the discussion at hand should be cc'ed as well.

The tools we are using are:
Email will be the preferred means of communication, with telephone calls being helpful in longer discussions of an issue. I think we'll start to feel more comfortable with Skype as the session progresses, and will be used when we have screen-sharing needs.

I concur with the advice given in the Resolving Issues section. Conflicts can best be resolved with a face-to-face discussion or a telephone call between the two persons concerned. Failing a resolution, the PM will be contacted and likely will attempt resolution either face-to-face or via phone with the individuals. If the situation still can't be resolved, the PM will bring our issue to you, Linda, for guidance.

Cecilia Hernandez from the La Voz group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
* How often do you expect your teammates to check their email? I have asked that team members check email daily Mon - Fri and if they can at least once on the weekend. * How quickly do you expect your classmates to respond to your email? within 24hrs * How often will the PM email the group? At the least twice, but more then likely 3-4 times * How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. In person when we can, but we may also use skype * Describe your emergency communication plan. All members were sent a list with all team members contact info in case it is needed. I recommend that this is printed just in case something happens with computer or phone. If there is an emergency, can’t make a meeting, etc member with contact me ASAP and also inform any team members they are working with. I also asked for all files to be backup at least once weekly. * When one team member emails the client will the team be cc'd? When you contact the client always cc me so I know what is going on. Also please cc any member that is associated with that part of the project.

The tools we are using are:
I looked into basecamp, but the free trial is only for 30days, so that would not work for what we need. Instead we created a private facebook group for everyone to share ideas and have discussions

By either phone or face to face. I believe its just the best way to solve conflicts. I believe our group could solve any problems by talking with the person involved, but if that does not work the members should contact me, then the PM will contact Linda if needed

Sue McGee from the Green Acre Homes group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
Green Acres Communication Guidelines 1. How often do you expect your teammates to check their email? * At least once every 24 hours 2. How quickly do you expect your classmates to respond to your email? * Acknowledging receipt of an email would be appreciated, even if a reply will take some time. 3. How often will the PM email the group? * The PM will have 3-4 scheduled emails per week. 1. One reviewing what each person should be doing this week 2. One asking for updates from the team 3. The final message summarizing the update responses so that everyone is aware of where everyone else is. 4. Extra email’s only as necessary. (meeting agenda’s, answering question’s, etc.) # How will the group meet? * Monday’s at 10:00 am. Yahoo IM (until when/if we can find a free conference room) # Describe the team emergency plan: * Send an email to the team as a group as soon as possible. Please advise at that time if you’re behind schedule and need help from the team to catch up. # When one team member emails the client will the team be cc'd? * Yes

The tools we are using are:
We will communicate primarily with email and Google docs for group collaboration.

The teammates with the conflict will try to solve the problem together using email first, then phone if necessary. If that doesn't resolve the issue, the PM will then be notified via a phone call. If an issue still isn't resolved, the instructor will be notified.

Barbara Evans from the 4Paws group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
We should check email every day. We should respond to emails within 24 hours. The PM will email the team 3x per wk. The group will primarily use email. We will also use skype as needed. Our emergency communication will be via phone, with email for Lindsay. The team will copy the rest of the team on client email.

The tools we are using are:
We will primarily use email. In addition we will use skype as needed. We will use phone for emergencies. My experience is that email works really well because you can save it in a folder and use it as a reminder. I like skype too and was pleased to see you can do a conference call.

Our most effective way to solve problems will be to work it out with the team first and rely on the project manager. The chain of command will be person involved and PM then instructor. I think it's good to copy the PM on intra-team communication so she is in the loop and can help as needed.

Susan Brennan from the Habitat for Humanity group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
We check our email every day. We answer within 24 hours. We plan to meet very week on Monday night for now. PM will email group each day for now or as information develops - at least 2 times a week We will meet in person on Monday and email or phone for the rest of the time. We have email, phone and Skype info. In case of a natural disaster, Smoke Signals. Sarah will be cc'd and will forward if necessry.

The tools we are using are:
We are using email, and Skype. I have lots of experience working with these tools and no concerns.

Chain of command if problems can't be solved between the two parties to run it by Sarah first, then she can decide if we need to go to you.

Imelda Guzman from the Redwood Empire Food Bank group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? Don will be checking 3-4 times a day. Des about 12 times a day Imelda Sun.-Tues. about 1-2 times a day. Wed. - Sat. about 4-5 times a day. How quickly do you expect your classmates to respond to your email? Same Day, as soon as possible. How often will the PM email the group? Minimum 5 times per week, but as often as necessary until a team member feels it needs to be reduced. DESIGNER and Content DEV need to CC the PM on all communications, and keep everyone on the team in the loop with info that is relative to their assignment. How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. Meeting in person. At least once a week as necessary. (Monday) Don's available until noon most days of the week if the meeting lasts an hour. Skype once a week independent of the face to face. . Set up a more accurate schedule that is focused on the timeline and its time based incremental deliverables. Imelda's available to meet in person at least once a week. Skype is a little more flexible as long as we can agree on a time. Describe the team emergency plan? BACKUP COMMUNICATION PLAN: Phone then Face to Face, Skype then email where possible. Morse code then smoke signals if all else fails. When one team member emails the client will the team be cc'd? All general email should go through the PM to the client. A single point of contact. For design deliverables the Content developer and Designer will communicate directly with their client POC after initial team meeting with them and cc the PM on all future communications.

The tools we are using are:
Mainly email, phone, skype and face to face when time allows. I'm familiar with all these forms of communication. Skype is new but I feel pretty comfortable using it. I've been using Skype for about a 3-4 months with friends around the world.

The best would be to approach me on the matter first in person and if we could not resolve it then we would take it to the PM and the instructor if need be.

Richard Bassett from the Face to Face group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
We will be checking our email before noon everyday. Team mates should respond by email-noon next day. PM will email group at least every three days. The team will meet by email and Mon. at class. Our emergency plan is to talk on cell phone or use text. Team will be cc'd when one member emails the client.

The tools we are using are:
Tools we will use to communicate: email, skype. We have experience with both of these tools.

Problems or conflicts will be resolved in this order: 1. Talk to PM, 2. Talk to person involved, 3. Talk to instructor.

Donald Ensley from the Redwood Empire Food Bank group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? Don will be checking 3-4 times a day. Des about 12 times a day Imelda Sun.-Tues. about 1-2 times a day. Wed. - Sat. about 4-5 times a day. Request Reply confirmation If possible, request a receipt when sending important e-mails that need a replay, so the receiver will be able to tell that a requested receipt was sent out. How quickly do you expect your classmates to respond to your email? Same Day, as soon as possible. How often will the PM email the group? Minimum 5 times per week, but as often as necessary until a team member feels it needs to be reduced. DESIGNER and Content DEV need to CC the PM on all communications, and keep everyone on the team in the loop with info that is relative to their assignment. Respect the expertise of each team member's role and constructive suggestions only in comments and responses. Talk to PM first on any differences in direction. How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. Meeting in person. At least once a week as necessary. (Monday) Don's available until noon most days of the week if the meeting lasts an hour. Skype once a week independent of the face to face. . Set up a more accurate schedule that is focused on the timeline and its time based incremental deliverables. Imelda's available to meet in person at least once a week. Skype is a little more flexible as long as we can agree on a time. Describe the team emergency plan? BACKUP COMMUNICATION PLAN: Phone then Face to Face, Skype then email where possible. Morse code then smoke signals if all else fails. When one team member emails the client will the team be cc'd? All general email should go through the PM to the client. A single point of contact. For design deliverables the Content developer and Designer will communicate directly with their client POC after initial team meeting with them and cc the PM on all future communications. 1. exchange phone #s and put them on a piece of paper so you can call and let your team know Des: [phone number and skype name given] Don: [phone number and skype name given] Imelda: [phone number and skype name given] 2. identify alternate computers you can use (labs at the JC) Don - Home Computer, Laptop, JC Des- Home PC, Laptop, Net book, JC Imelda - Home PC, Laptop, JC 3. back up team data on flash disc so you have past email, client data, etc Develop central repository for data. Any ideas on a cloud location guys? Don’s reply – None yet. Am backing up all pertinent files on flash drive and notebook. What to do if you are ill or have emergency 1. use email to contact team 2. clarify what you can and can't do 3. if needed designate a person who will take over your duties 4. set time for checking in again What to do if phone dies 1. use email 2. exchange alternate phone # 3. Face to face 4. Skype 5. Smoke signals I need all meeting availability (General times) from each of us. Will spread it and send it back out to you so you can post it somewhere - so if you need additional collaboration time with any or all, glance at it and make the call for the best slot available by whatever medium works best. Don’s scheduled availability (current as of 1-25-2011): M – F, 8am – 1pm available for meeting & phone calls & skype, 6pm-9pm available for phone calls only, e-nail anytime Imelda's availability is limited throughout the week. Monday: 10am - 1:30pm, Wed. & Thurs. 9am - 12:30pm, Fri. - Sat. Open at any time.

The tools we are using are:
I'll be using email, phone, and skype primarily. I have a lot of experience using e-mail, and phone, but I'm new to skype. I'm unfamiliar with dim dim. I have no concerns over these tools.

I feel the most effective is usually face-to-face. Second fiddle is by phone. I prefer not to solve problems or conflicts by e-mail as you don't get any type of feeling of the tone, or mood of the person with whom you are conflicting or having a problem. As far as chain of command, first let the people talk to each other who are having the problem directly. If there is not a resolution, then talk to the PM. If still not resolved, then contact the instructor.

Donald Ensley from the Redwood Empire Food Bank group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
How often do you expect your teammates to check their email? Don will be checking 3-4 times a day. Des about 12 times a day Imelda Sun.-Tues. about 1-2 times a day. Wed. - Sat. about 4-5 times a day. Request Reply confirmation If possible, request a receipt when sending important e-mails that need a replay, so the receiver will be able to tell that a requested receipt was sent out. How quickly do you expect your classmates to respond to your email? Same Day, as soon as possible. How often will the PM email the group? Minimum 5 times per week, but as often as necessary until a team member feels it needs to be reduced. DESIGNER and Content DEV need to CC the PM on all communications, and keep everyone on the team in the loop with info that is relative to their assignment. Respect the expertise of each team member's role and constructive suggestions only in comments and responses. Talk to PM first on any differences in direction. How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting. Meeting in person. At least once a week as necessary. (Monday) Don's available until noon most days of the week if the meeting lasts an hour. Skype once a week independent of the face to face. . Set up a more accurate schedule that is focused on the timeline and its time based incremental deliverables. Imelda's available to meet in person at least once a week. Skype is a little more flexible as long as we can agree on a time. Describe the team emergency plan? BACKUP COMMUNICATION PLAN: Phone then Face to Face, Skype then email where possible. Morse code then smoke signals if all else fails. When one team member emails the client will the team be cc'd? All general email should go through the PM to the client. A single point of contact. For design deliverables the Content developer and Designer will communicate directly with their client POC after initial team meeting with them and cc the PM on all future communications. 1. exchange phone #s and put them on a piece of paper so you can call and let your team know Des: [phone number and skype name given] Don: [phone number and skype name given] Imelda: [phone number and skype name given] 2. identify alternate computers you can use (labs at the JC) Don - Home Computer, Laptop, JC Des- Home PC, Laptop, Net book, JC Imelda - Home PC, Laptop, JC 3. back up team data on flash disc so you have past email, client data, etc Develop central repository for data. Any ideas on a cloud location guys? Don’s reply – None yet. Am backing up all pertinent files on flash drive and notebook. What to do if you are ill or have emergency 1. use email to contact team 2. clarify what you can and can't do 3. if needed designate a person who will take over your duties 4. set time for checking in again What to do if phone dies 1. use email 2. exchange alternate phone # 3. Face to face 4. Skype 5. Smoke signals I need all meeting availability (General times) from each of us. Will spread it and send it back out to you so you can post it somewhere - so if you need additional collaboration time with any or all, glance at it and make the call for the best slot available by whatever medium works best. Don’s scheduled availability (current as of 1-25-2011): M – F, 8am – 1pm available for meeting & phone calls & skype, 6pm-9pm available for phone calls only, e-nail anytime Imelda's availability is limited throughout the week. Monday: 10am - 1:30pm, Wed. & Thurs. 9am - 12:30pm, Fri. - Sat. Open at any time.

The tools we are using are:
I'll be using email, phone, and skype primarily. I have a lot of experience using e-mail, and phone, but I'm new to skype. I'm unfamiliar with dim dim. I have no concerns over these tools.

I feel the most effective is usually face-to-face. Second fiddle is by phone. I prefer not to solve problems or conflicts by e-mail as you don't get any type of feeling of the tone, or mood of the person with whom you are conflicting or having a problem. As far as chain of command, first let the people talk to each other who are having the problem directly. If there is not a resolution, then talk to the PM. If still not resolved, then contact the instructor.

Sarah Fogarty from the Habitat for Humanity group from the CS 50.31 class submitted the comm. plan report

Our Team communication Plan is:
1) All the teammates are online most of the day so are checking their email frequently. Response time is from 1 minute to no more than 24 hours. 2)The expectation of a response depends on what is being asked, but if a response is required, 24 hours is expected. 3)The PM will email on an as-needed basis, but likely 3-4 times a week, more at the beginning as we settle into our roles. 4)The group will meet via email and phone and in person as needed. We may find time after class to connect, as many of us will be attending class sessions. 5)We have all exchanged contact info, so if a system goes down, we have alternate means of communication (phone, Skype, email). We will consistently back up our work. 6)Initially, the PM wants to be cc'ed on any intra-team email of substance. For team-to-client emails, the PM needs to be emailed and any other team member whose job directly impacts the discussion at hand should be cc'ed as well.

The tools we are using are:
Email will be the preferred means of communication, with telephone calls being helpful in longer discussions of an issue. I think we'll start to feel more comfortable with Skype as the session progresses, and will be used when we have screen-sharing needs.

I concur with the advice given in the Resolving Issues section. Conflicts can best be resolved with a face-to-face discussion or a telephone call between the two persons concerned. Failing a resolution, the PM will be contacted and likely will attempt resolution either face-to-face or via phone with the individuals. If the situation still can't be resolved, the PM will bring our issue to you, Linda, for guidance.

Jenny Marin from the Face to Face group from the CS 50.32 class submitted the comm. plan report

Our Team communication Plan is:
The group will check the e-mail every morning before noon. We agree each other to respond the e-mail by noon on the following day. The PM will send us three e-mails during the week. The group will meet Monday during the class. The Emergency communication plan is: phone calls or text message. Yes, the team will have a copy.

The tools we are using are:
The tools that we are going to use are: e-mail and skype. No questions or concerns with the tools that we are going to use.

All of them will be helpful for resolve problems. We want to follow your chain of command for problem solving. Our order will be: first talk, second perosn involved and then talk with the instructor.