Antonio Ventura from the FANHS group from the Web Content Practicum class submitted the comm. plan report
The team communication plan is:
The most effective way to solve problems or conflicts is to:
Client communication plan:
FANHS
Jonathan Piehl from the Partners For Sustainable Pollination group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
The client will be updated once a week and once every other week depending on the amount of work that has been done.
The client will respond within 24hrs unless a big decision needs to be made and others in the organization need to be apart of the decision processes. If this is the case then we expect the client to get back to us in 3-5 days.
Our Team communication Plan is:
Teammates will check email at least once every 24hrs.
Teammates will respond to emails within 24hr.
I (the PM) will email the group at least once a week.
The group is flexible with meeting arrangements. For the most part we will discuss issues over email, unless a face to face meeting is needed.
Team members will communicate any work / personal crisis with the team and will do project work on the road or ask someone else to help them.
Yes if a team member emails to client the rest of the team will be cc'd to keep everyone in the loop.
The most effective way to solve problems or conflicts is to:
The most effective way for teammates to solve problems or conflicts is through email unless they feel more comfortable talking face to face.
The chain of command is talk to the person involved (unless it's the client), then talk to the PM, then have the PM talk to the instructor. If the issue is with the client then go directly to the PM.
Client communication plan:
The client only wants to be involved with the major milestones such as the design template, web proposal, and finished site.
Small communication / questions will be done through email. The design template, web proposal and site testing will be done face to face.
On major milestones, the time line for them getting back to us is less than a week because others in the organization need to approve the work.
Cathea Scheer from the partners for sustainable pollination group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
How often will the client be updated regarding the project: unclear at the moment, (still trying to 'train' the client)
How quickly will the client respond to the team's email:
unclear at the moment
Our Team communication Plan is:
How often do you expect your teammates to check their email: daily
How quickly do you expect your classmates to respond to your email:24 to 36 hours
How often will the PM email the group: couple times a week
How will the group meet: mostly email, but F2F when necessary
How will team members handle work or personal crisis: meet to decide who can do what to complete outstanding tasks
When one team member emails the client will the team be cc'd: yes
The most effective way to solve problems or conflicts is to:
email initially, if several emails have gone back and forth with no resolution then F2F to work out a solution
What is the chain of command for problem solving?
person involved, PM, instructor
Client communication plan:
unclear at the moment
Amy McVicar from the Sonoma County Folk Society group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
1. Client will be updated at project milestones and more frequently depending on meeting tommorrow.
2. TBD
Our Team communication Plan is:
1. Teammates will check email daily.
2. Teammates will respond within 48 hours.
3. Once a week and as needed.
4. Group will meet via email and perhaps in person.
5. Team will handle crisis via email communication.
6. Team will be cc'd on client emails.
The most effective way to solve problems or conflicts is to:
1. email, phone
2. talk to person involved, then talk to PM, then talk to instructor
Client communication plan:
TBD - client meeting tommorrow.
Joshua Simmons from the United Against Sexual Assault of Sonoma County group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
Coming soon. *I expect to update client at least once a week beginning next week, and expect client responses to correspondence within 72 hours. This will be set in stone after our first client meeting.
Our Team communication Plan is:
We will...
* check our email at least once daily
* respond to emails within 24 hours, even if it's just an acknowledgment of receipt
* receive emails from the project manager twice weekly at minimum
* meet in person for material review and in preparation for client meetings
* correspond via zoho project forum and email
* carbon copy the project manager on all emails
* receive carbon copies of all emails impacting the entire team
* inform the team of all potential delays (on account of personal crisis, etc)
The most effective way to solve problems or conflicts is to:
Email is the most efficient way to resolve a problem or conflict with me, although phone or face-to-face are always the most effective. Email should suffice most of the time. Chain of command, from my POV: talk to the person involved, talk to the instructor.
Client communication plan:
Coming soon.
Dusty Dwyer from the United Against Sexual Assault (UASA) of Sonoma County group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
coming soon..
Our Team communication Plan is:
We will...
>
> * check our email *at least once daily*
> * respond to emails within *24 hours*, even if it's just an
> acknowledgment of receipt
> * receive emails from the project manager *twice weekly* at minimum
> * meet *in person* for material review and in preparation for client
> meetings
> * correspond *via zoho project forum* and email
> * carbon copy the project manager on *all emails*
> * receive carbon copies of *all emails impacting the entire team*
> * inform the team of *all potential delays* (on account of personal
> crisis, etc)
>
The most effective way to solve problems or conflicts is to:
Email is the best way to resolve problems with me. Chain of Command: talk to person involved, then talk to PM, then talk to instructor.
Client communication plan:
coming soon
Anna Narbutovskih from the Sonoma County Folk Society group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
Coming soon.
Our Team communication Plan is:
Each member checks email daily (except once on weekends). We respond to emails within 24 hours. PM will email at least once per week, whenever necessary. Group communicates well via email, meet after class on Mondays and at other required meetings or as necessary. Handle crisis via email messages. Will share emails to client with all members.
The most effective way to solve problems or conflicts is to:
So far we have good communication. Plan to work with each other, and try to make decisions as a team.
Client communication plan:
I think they will be very interested in communication because 5 people are coming to the intro meeting. Currently we email the president, will ask about the others.
Stephen Rodier from the American Philharmonic group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
We meet tonight and will have the answers soon.
Our Team communication Plan is:
1. I check my email every day and I expect team members will check email within 48 hours.
2. I expect a response within 48 hours.
3. The PM will email the team at least once a week
4. We all prefer to meet in person or by email whichever is most appropriate.
5. Inform the team of any work or personal crisis in advance if possible so we can work around it.
6. All corresponds between individual on the team and the client should include cc to other team members.
The most effective way to solve problems or conflicts is to:
First talk to the person try to determine wether it's just a simple misunderstanding. if it's not inform the PM and if the PM can't resolve it then inform the instructor.
Client communication plan:
We meet tonight and will have the answers soon.
Stefan Fanslow from the Women's Global Leadership Initiative group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
Not Available at the moment.
Our Team communication Plan is:
# How often do you expect your teammates to check their email?:
alteast once every 24 hours.
# How quickly do you expect your classmates to respond to your email?:
within 24 hours of the email.
# How often will the PM email the group?
atleast twice a week.
# How will the group meet? - in person, online chat room, phone conference, email asynchronous meeting.:
in person when possible, using online communication services whenever necessary.
# How will team members handle work or personal crisis?:
contact the team as well as the Instructor to notify about possible issues..
# When one team member emails the client will the team be cc'd? :
direct client communication will be avoided unless there is a time critical issue to be resolved. however, once such communication is achieved, a report should be distributed to team members about the content of the discussion.
The most effective way to solve problems or conflicts is to:
talking it out initially. however, if email and speaking in person doesn't work, communication with PM and/or instructor may be necessary.
Client communication plan:
coming soon.
Janis Gloystein from the Women's Global Leadership Initiative group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
coming soon
Our Team communication Plan is:
check email daily, and respond within 24 hours.
PM to email the group at the beginning and end of each week. We may use screen-sharing, email, videoconferencing, cellphones to communicate.
If someone is under seige with too much to do, or is sick, or whatever, just let the PM know and give updates on progress.
I think we agreed to CC everyone in the group.
The most effective way to solve problems or conflicts is to:
Call to discuss in a friendly manner, talk to PM, talk to instructor, or use private forum to address issue with instructor.
Client communication plan:
to come
Doane Atwood from the Women's Global Leadership Initiative group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
coming soon -- waiting for the client to respond to email and phone message.
Our Team communication Plan is:
Team members will check email daily during the week, and at least once on weekends, and respond to email within 24 hours (except on weekends). The PM will email the group at least twice a week, on Mondays with a status update and reminders about upcoming meetings or due dates, and on Thursday or Friday with status updates, and any additional issues that may have come up during the week, and anything due for the Monday class. Team members will respond with any questions or problems that have come up and any further progress updates.
The group will meet in person when possible, especially during creative phases of the project, possibly using video conferencing, online chat, or the Adobe Connect desktop sharing service.Conference calls may also be used in lieu of face to face meetings, when appropriate.
Team members should contact the PM and the instructor as early as possible should personal or work emergencies arise that might interfere with their ability to work on the project as planned. If the PM runs into such an issue he will notify the team and the instructor. The team will coordinate contact with the client through PM whenever possible. The team will be copied on most email to the client, or a summary report may be provided for minor issues (such as scheduling a meeting).
The most effective way to solve problems or conflicts is to:
Depending on the issue, email may be an appropriate first step (for example, wanting more information or input about something), but a phone call is usually best. I am readily available by phone, and it will get my attention more quickly than one of many email messages. Within the team, problem solving should be done one on one if possible, or if not, or if that fails, the team member should contact the PM. If the PM is unable to resolve the issue with the team members, the problem would be escalated to the instructor.
Client communication plan:
coming soon....
Anna-Maria (Anni) Wernicke from the United Against Sexual Assault group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
Proposed:
Update client at least once a week beginning next week
Expect client responses to correspondence within 72 hours
will be finalized after meeting client.
Our Team communication Plan is:
Check our email at least once daily
Respond to emails within 24 hours, even if it's just an
acknowledgment of receipt
Receive emails from the project manager twice weekly at minimum
Meet in person for material review and in preparation for client meetings
Correspond via Zoho project forum and email
Carbon copy the project manager on all emails
Receive carbon copies of all emails impacting the entire team
Inform the team of all potential delays (on account of personal crisis, etc)
The most effective way to solve problems or conflicts is to:
I find forum and/or emails easier because it is a written record, more thought can go into it, and emails can be dealt with when there is time to focus on the subject at hand. In the case of conflicts unresolvable be email, I don't have a preference, face to face or phone will work. Chain of command for problem solving would be communicate with persons involved, PM, then instructor.
Client communication plan:
Coming soon
Nichelle Rourke from the Sonoma County Folk Society group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
Not sure about client updates. Client responds within a few days.
Our Team communication Plan is:
Each member checks email daily (except once on weekends). We respond to emails within 48 hours. PM will email at least once per week, whenever necessary. Group communicates well via email, meet after class on Mondays and at other required meetings or as necessary.
Handle crisis via email messages. Will share emails to client with all members.
The most effective way to solve problems or conflicts is to:
So far we have good communication. Plan to work with each other, and try to make decisions as a team.
Client communication plan:
I think they will be very interested in communication because 5 people are coming to the intro meeting. Currently we email the president, will ask about the others.
Grant Brott from the Womens Global Leadership Initiative group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
Not Sure
Our Team communication Plan is:
Email
Team members will try to check email daily during the week, and at least once over the weekend, responding within 24 hours, even if it's just to say "I don't know, but I'll get back to you" etc.
The PM (Doane) will email the group at least twice a week, on Monday's and Thursdays or Fridays.
Monday's email will include a status update and reminders about any upcoming events (e.g. meetings) and milestones / due dates, and any special notes about what each team member is working on.
The Thursday/Friday email will be similar, focusing on any things that may have come up during the week, and anything due for class.
Team members should respond to these emails with an acknowledgment, answers to questions, and any problems that may have cropped up and need to be addressed.
The most effective way to solve problems or conflicts is to:
Client communication plan:
Mark Foote from the American Philharmonic group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
coming soon
Our Team communication Plan is:
Team to check email daily, except on weekends (once on weekend?). Response within 72 hours, usually within 24 hours. PM to email once or twice a week, at least. Group to meet in person for all issues where input from the entire team is expected, otherwise communication will likely be by email. Team members to communicate personal or work crisis to PM ASAP. PM has included the team on client emails so far, no policy established for emails going forward.
The most effective way to solve problems or conflicts is to:
When problems or conflicts arise, face to face has always been the best way to ensure the satisfactory resolution of all issues, for me. Chain of command for problem-solving would be to person involved, then PM, then to instructor.
Client communication plan:
coming soon, although PM is communicating with client by email so far.
Rose Carlson from the UASA group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
We will be updating the client once a week, and we are hopefull the client will respond within 48hrs
Our Team communication Plan is:
this is the agreement we all have
* check our email *at least once daily*
* respond to emails within *24 hours*, even if it's just an
acknowledgement of receipt
* receive emails from the project manager *twice weekly* at minimum
* meet *in person* for material review and in preparation for client
meetings
* correspond *via zoho project forum* and email
* carbon copy the project manager on *all emails*
* receive carbon copies of *all emails impacting the entire team*
* inform the team of *all potential delays* (on account of personal
crisis, etc)
The most effective way to solve problems or conflicts is to:
A good way to so solve problems is in person, sit down in a calm atmosphere and talk it out. If can not be resolved talk to pm, then if still going on talk to instructor.
Client communication plan:
Cooming soon after first meeting.
Bradley Mark from the Partners for Sustainable Pollination group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
Our Team communication Plan is:
Check email: within 24 hours.
Respond: Within 24 hours.
PM to email with updates continually. At least 1 to 2 times a week.
How we will meet: In person when necessary to view materials. By email otherwise.
Each team member will cover as necessary. We have 2 content developers so that position is double covered.
Team members will only email when it is necessary to direct connect. The PM will be cc'd on all emails & the team if it is something that directly effects the entire teams work.
The most effective way to solve problems or conflicts is to:
First face to face with person of conflict. Then to the PM, who if he cannot resolve, will then go to the instructor.
Client communication plan:
Rebecca F from the Sonoma County Folk Society group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
7) TBD. Depending upon the development stage.
8) Unknown.
Our Team communication Plan is:
1) My teammates are very web connected and seem to check their email several times daily.
2) My teammates respond very quickly to email.
3) TBD, although our PM has been quite communicative via email in week one so I'm sure as often as necessary.
4) Team meetings would be in person as needed but mostly via email. We have a team blog as well so that we can all share an idea or links and the team can then comment on the topic. It was just a thought for working out some of the initial workflow.
5) Not having really met my team members yet I am unsure how to answer this. I hope that we can all rely on each other to speak up for help if one member is feeling their position to be in crisis.
6) Only our PM has been in touch with the client to date but we did not require a cc at this stage. As we move further along I am sure that will be necessary as questions and comments regarding the project should be put before the entire team.
The most effective way to solve problems or conflicts is to:
9) I am open to any of these forms of communication with me. I am easiest to reach via email. Then by phone. If a team member feels a problem or conflict warrants a f2f then of course I will make the time for it. I agree with the logical chain of command.
Client communication plan:
I am unsure how much the client is going to want tp work along with us in the process. I would imagine quite a bit of contact in the beginning followed by milestone updates and then again followed by edits and changes from both the team and the client.
Gloria Batemon from the American Philharmonic-Sonoma County group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
coming soon
Our Team communication Plan is:
We are to have our first meeting Monday, January 26th, just prior to class. The answers to the questions you asked will be discussed during the meeting.
1- I would hope within 24 hours.
2- Within 24 hours.
3-In person or by e-mail if in person will not work for everyone.
4-coming soon
5-I would hope so, but these questions will be answered during the first meeting.
The most effective way to solve problems or conflicts is to:
The most effective way I would prefer would be to talk to me first, and if not satisfied, we both talk to the PM and if still not satisfied, then the teacher. However, I would hope this subject would be talked about in our first meeting, so ...
coming soon
Client communication plan:
coming soon
Jessica Bobier from the Saturday Afternoon Club group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
coming soon
Our Team communication Plan is:
Our team is expected to check their e-mail daily and to respond as quickly as possible. The PM will e-mail the team on a regular basis or as issues arise. Most of our team communication will be through e-mail, but we are also ok with meeting in person or over the phone if need be. I don't think there will be much problem with work or personal crisis since we will be doing most communication via e-mail, but it seems we will have no problem working around everyone's schedules. The team will be cc'd on all e-mails to the client.
The most effective way to solve problems or conflicts is to:
E-mail would be the most effective way for my teammates to solve conflicts with me. I work during the week so I can't always answer my phone during the day, but I usually check my e-mail a few times a day while at work and home. If that is not working, phone or face to face meeting would also work. If there's still a problem go to the PM, then instructor.
Client communication plan:
We haven't met with our client yet so we're not sure how involved they would like to be. We would like for them to respond to us as quickly as possible, within a day or two.
Larry Roberts from the Filipino American National Historical Society (FANHS) group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
Coming Soon. We have talked with, but not met with the client.
Our Team communication Plan is:
Teammates will check their email and respond within 24 hours during the week, check email once on weekends. The PM will email the group 3 times a week (especially during the front end of the project).
Our group will meet via email, and in person with the client (we work different shifts).
A personal crisis will be handled by escalating to the PM, and contacting each other so ask for assistance as required, hopefully in time to avoid missing a deadline.
We will copy each other on emails, as we are a small team of 3, with the DES wearing a CD hat too (two jobs).
The most effective way to solve problems or conflicts is to:
Talk to person involved, then the PM, then Instructor. Only 3 of us, so we need to be direct with each other.
Client communication plan:
Coming Soon. During the initial telephone introduction, our client said that she "preferred" face to face meetings. However, she lives in Pleasanton, and the team works different shifts. The client did respond to my email within a few hours.
Albert Shanto from the Legal Aid of Sonoma County group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
The client will be updated weekly, more often when progress happens more quickly.
Our client's response time to emails will be discussed at our first meeting.
Our Team communication Plan is:
Our team will check emails every day and respond within 24 hours. Our PM will email or call me (the only other member of our group) at least every week. We will usually meet over the phone or though asynchronous email, and in person on class days when mutual attendance is required. Our work is not a conflict for the project. Personal crisis will be handled by prompt communication between us, and also with the instructor, regarding the extent of the impact of the crisis on the project. I will cc'd the PM with all email correspondence to the client.
The most effective way to solve problems or conflicts is to:
Because so much more can be expressed, in person or phone calls are the best ways for us to resolve problems or conflicts. With only one other team member, their are no options for chain of command within the team. First we'll try to resolve the issue with between ourselves, and then with the instructor.
Client communication plan:
Coming soon
Albert Shanto from the Legal Aid of Sonoma County group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
The client will be updated weekly, more often when progress happens more quickly.
Our client's response time to emails will be discussed at our first meeting.
Our Team communication Plan is:
Our team will check emails every day and respond within 24 hours. Our PM will email or call me (the only other member of our group) at least every week. We will usually meet over the phone or though asynchronous email, and in person on class days when mutual attendance is required. Our work is not a conflict for the project. Personal crisis will be handled by prompt communication between us, and also with the instructor, regarding the extent of the impact of the crisis on the project. I will cc'd the PM with all email correspondence to the client.
The most effective way to solve problems or conflicts is to:
Because so much more can be expressed, in person or phone calls are the best ways for us to resolve problems or conflicts. With only one other team member, their are no options for chain of command within the team. First we'll try to resolve the issue with between ourselves, and then with the instructor.
Client communication plan:
Coming soon
Barbara Vallauri from the Saturday Afternoon Club group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
We will update the client promptly with any news or developments regarding the project. We would like the client to respond just as quickly as possible, but we have not yet met with them.
Our Team communication Plan is:
Our team agreed to check our email at least once daily whenever possible. We will respond just as promptly. The PM will email or otherwise contact the group on a regular basis or when there is new information to distribute to team members. Our meetings can be in person and/or by phone, but most communications will likely be via email. So far it doesn't seem that work will interfere with the project, but we will work around any conflicts and arrange schedules accordingly. We agreed that we will copy each team member on any emails with the client.
The most effective way to solve problems or conflicts is to:
My teammates can reach my by email easily as I check it daily. I actually prefer this when discussing project development as we then have a "paper trail" of what was discussed. I don't anticipate problems or conflicts but my team can feel free to discuss anything with my via either email or phone. If those methods don't solve the problem I'm certainly willing to meet in person. I would suggest first trying email, then phone, then a personal meeting with teammates, then contacting the instructor if all else fails.
Client communication plan:
Having not yet met with our client, we don't know how involved they want or expect to be with this project. We understand that the major contact is not at all computer literate but that her son is and will be involved. We plan to communicate via email or phone as much as possible, with in-person meetings when that seems prudent. We would like timely responses, within a day or so if at all possible so that the project is not unnecessarily delayed.
Susan Bergna from the partnersforsustainablepollination.org group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
TBD at client meet 1/26
Our Team communication Plan is:
Daily; ASAP-within 24 hrs if possible; at least once per week;
We will communicate primarily by e-mail and in person; In case of emergency and a team member can't get his work done, we will work together to see who has the time to complete the task. The team will be copied on all pertinent info. The PM will always be kept up to date on any client contact.
The most effective way to solve problems or conflicts is to:
e-mail; talk to person involved, then talk to PM, then talk to instructor
Client communication plan:
TBD at client meet 1/26
Gary Cross from the Saturday Afternoon Club group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
One a weekly basis or if something needs to be discussed sooner.
Unknown at this time.
Our Team communication Plan is:
Once a day.
On a timely.
When there is a topic that needs to be discussed.
Via in person, CCCConfr, and by phone.
By compromising.
Yes......!
The most effective way to solve problems or conflicts is to:
by email, unless need an answer sooner, via email.
Go to that person first and then if not sovled, go to (PM)myself and then if not resolved, go to the Instructor.
Client communication plan:
yes our client will be involved with details, also there will be a second person involved; to assist our client.
Communicate by phone & emails.
Usually within 2 to 3 days of getting back to me.
Jerilynn Johnson from the Legal Aid of Sonoma County group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
The client will be updated regularly with progress on the project, and each week will probably vary. If many accomplishments are made, they will probably get several emails, but if one item takes two weeks to complete, they may only receive one email. The client should respond to the team's email within two-three days. This will be discussed at our meeting next week to further clarify this.
Our Team communication Plan is:
I expect my teammates to check their email daily, and respond within 24 hours. Since our group is only two people, meetings will be informal - usually through email, and since we both attend class in person, we will have short face to face meetings on Mondays. I don't believe the team, or client, needs to be cc'd on every email, however each should be kept up to date with any progress that is made as the result of an email, phone call or meeting. Work or personal crisis should be handled by sending out an email to the other team member and the instructor to inform them that there is a problem.
The most effective way to solve problems or conflicts is to:
The most effective way to solve problems or conflicts is through either a phone or face to face meeting where the problem or conflict can be resolved quickly instead of email where it can be several days before emails go back and forth. Since we only have two people, our first option is to talk to each other, and then talk to the instructor if we can't resolve it ourselves.
Client communication plan:
We will have to meet with the client before I can answer these questions - answer coming soon...
Jerilynn Johnson from the Legal Aid of Sonoma County group from the Web Content Practicum class submitted the comm. plan report
The plan for communicating with the client is:
The client will be updated regularly with progress on the project, and each week will probably vary. If many accomplishments are made, they will probably get several emails, but if one item takes two weeks to complete, they may only receive one email. The client should respond to the team's email within two-three days. This will be discussed at our meeting next week to further clarify this.
Our Team communication Plan is:
I expect my teammates to check their email daily, and respond within 24 hours. Since our group is only two people, meetings will be informal - usually through email, and since we both attend class in person, we will have short face to face meetings on Mondays. I don't believe the team, or client, needs to be cc'd on every email, however each should be kept up to date with any progress that is made as the result of an email, phone call or meeting. Work or personal crisis should be handled by sending out an email to the other team member and the instructor to inform them that there is a problem.
The most effective way to solve problems or conflicts is to:
The most effective way to solve problems or conflicts is through either a phone or face to face meeting where the problem or conflict can be resolved quickly instead of email where it can be several days before emails go back and forth. Since we only have two people, our first option is to talk to each other, and then talk to the instructor if we can't resolve it ourselves.
Client communication plan:
We will have to meet with the client before I can answer these questions - answer coming soon...
Jerry Adamson from the American Philharmonic-Sonoma County group from the Business of Web Design class submitted the comm. plan report
The plan for communicating with the client is:
Coming soon.
Our Team communication Plan is:
1. Within 48 hours.
2. Upon reading if the email contents is critical to the project and affects the deadline.
3. At lease once a week for status; more often if information is available for the team.
4. The group will meet in the lab "library" for face-to-face meeting; otherwise email will be the communication media.
5. The team is flexible to work around individual schedules.
6. All corresponds between individual on the team and the client should include cc to other team members.
The most effective way to solve problems or conflicts is to:
1. As the PM I would expect to be informed of the problem first by email. If this can't resolved the problem then face-to-face would be the second option.
2. Talking to the person involved would be the first option. If that doesn't resolve the problem then the PM should get involved. Talking to the instructor would be the last resort.
Client communication plan:
1. We haven't met with the client yet but we will schedule the initial meeting for the team to meet face-to-face with the client. Later meetings will also be face-to-face or email.
2. The client will probably only want to be involved for the major milestones once the information for the web site has been determined.
3. Email will be the main communication means once all the requirements have been gathered. We will also upload the client's web site to the SRJC server and give the URL to the client for review.
4. For milestones or critical information I will request the client get back to us ASAP; otherwise 24 hours will be requested.
Original Script by Philip Tardif for use by Linda Hemenway