2004 Human Performance Technology (HPT) Conference

September 2004
Woodlands Conference Center, Williamsburg, VA
Co-presenter: Joseph Volk, Instructional Designer, Tracen Petaluma Instructional Support Team (IST)

DVL mTech: Coast Guard Mobile EPSS

Abstract:

The Digital Voice Logger mobile Technician (DVL mTech) is a Flash/XML-driven, Pocket PC-based electronic performance support system (EPSS) used by Coast Guard Information Systems Technicians (ITs) to troubleshoot DVLs in the field. See DVL mTech at http://www.tracenpetaluma.com/mTech/.

The mTech approach, which puts vital information at the point of need, exemplifies appropriate application of the HPT methodology by using job aids in place of traditional commit-to-memory instruction.

In this brief presentation we will discuss the factors behind DVL mTech development, the enormous potential of these types of performance support tools for the Coast Guard, DVL mTech system architecture and technical implementation, and plans for expanding the technology to other applications.

DVL mTech HPT Power Point Presentation (Download may take a few moments to load.)

2004 USCG Innovation Expo

May 2004
Savannah Convention Center, Savannah, GA

USCG e-Learning Booth presentations regarding synchronous Yeoman "A" School online distance course, synchronous training applications, the Digital Voice Logger Computer-Based Training (DVL CBT) CD, the DVL mTech mobile PDA application, current web authoring products, interactive gaming simulations for training, and current e-Learning Initatives in the Coast Guard.

Booth presentations were collaboratively presented by the IST from USCG Tracen Petaluma, CA; the Performance Technology Center (PTC) from USCG Tracen Yorktown, VA; the USCG Institute; and WTT-5 (Headquarters) e-Learning Program Office (eLPO).

2003 USCG Innovation Expo

May 2003
Baltimore Marriott, Baltimore, MD

USCG IST Booth presentation of the Use of Force Computer-Assisted Training (UOF CAT) CD, which provides Maritime Law Enforcement (MLE) students from the Boarding Team Member (BTM) School training and remediation regarding Behavior Types, Vessel on Vessel interaction, and Standard Rules of Engagement (SROE). Training CD has been distributed worldwide with over 3000 copies produced.